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Hilton Naples

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#12 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Naples
Hilton Naples
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1,595 Reviews from our TripAdvisor Community

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Showing 1,423: English reviews
Reviewed April 18, 2015

Extremely friendly and caring staff. Trevor at front desk went an extra mile to make sure that my son was comfortable with his bike. He even brought down towels and water bottles to the garage. We were so touched by his hospitality. The executive lounge staff was superb. Jeneth and I think, Irene were exceptionally nice and welcoming. They even...

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Helpful?
Thank BeingBostonian
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for the review. I will pass on your compliments to our lounge staff, they really are fantastic. The kitchen does what they can to help out with special dietary requirements. It was a pleasure to help out with the bikes. It is a great amenity we are so happy to have them here for our guests. I wanted...

Park City, Utah
Reviewed April 18, 2015

My family stayed for a few days during Spring Break and found the hotel to be perfect in all aspects. The condition and quality of the rooms were five star and the service exceeded expectations. The front desk staff was knowledgeable and helpful. The pool was a highlight for my children and it was nice to have poolside food services...

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Helpful?
Thank DBullert
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for the review. We are very happy that you enjoyed yourselves here at the Hilton. Naples really is a great place for families to have a vacation. We are close to the Zoo, several museums and of course some of the greatest beaches in Florida. Our pool and hot tub are very popular. The sound of the rock...

Reviewed April 15, 2015 via mobile

First time to Naples for some business and I had the pleasure of staying at the Hilton Naples for the last two nights. The stay was great. Hotel was spotless and the staff was very pleasant and helpful. I stayed in a second floor room with a balcony which was nice. Evi, rooms division manager was so nice and helpful....

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2Thank bws2
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

You are very welcome. We all appreciate it when guests take the time to thank us via TripAdvisor. Our staff reads these reviews on a regular basis, it is always encouraging to get a compliment. We are very proud of our front office staff. We are also very proud of our house keepers and back of house employees. They make...

Tulsa, Oklahoma
Reviewed April 15, 2015

I was here for a week on a business trip. The location is nice with lots of restaurants and a shopping mall within a few blocks. For those that care, they have free internet, but in this case, you get what you pay for and it was dreadfully slow. Fine for some quick browsing but beyond that, was so slow...

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3Thank CoolTuneLuke
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you for taking the time to review. I am glad you had a good time here, we are very fortunate to be so close to so many great dining and shopping choices. The bikes that we lend out also bring those places a little closer. I wanted to mention the parking. I am sorry that you found a shortage...

Fort Lauderdale, Florida
Reviewed April 15, 2015

Staff was helpful with maps, beach chairs, restaurant locations, etc. We would definitely return to the Hilton in Naples. Although not on the beach, it is close to the beach and everything else that is fun to do in Naples.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Karen B
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

We like to share. I can speak for everyone when I say we are big fans of living here in Florida, especially Naples. We enjoy sharing our favorite beaches, activities and restaurants. There is a saying; a pleasure shared is a pleasure doubled. Making sure that our guests have a great time when they visit is very rewarding. Thank you...

Bentonville, Arkansas
Reviewed April 14, 2015

This is a great hotel with some of the friendliest staff I have seen. I have stayed here several times and never had a bad experience. The executive floor is very nice and the hotel overall is quiet. The place is very clean and well kept.

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2Thank Stephanie L
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you very much for the review. Our executive floor is very popular, the continental breakfast is a great way to get the day started. In the evening there are hot and cold hors-d'oeuvres and an honor bar. It is available as an upgrade. We look forward to seeing you soon. All the best, Trevor Borchelt

San Francisco, California
Reviewed April 12, 2015 via mobile

My husband and I stayed here both for business and vacation. We really enjoyed our stay here all thanks to Diane. She made us feel very important and special. We will definitely be coming back only because of Diane.

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3Thank Melissa B
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

That's one more for Diane! Diane has been with us for years and many of our returning guests look forward to catching up with her. Those of us who work in Hospitality like to see our names on TripAdvisor. Thanks for staying with us and thank you for the review.

cleveland, United States
Reviewed April 11, 2015

This was an understanding hotel. Would recommend for anyone interested. The staff is friendly and very helpful. The staff went well above my expectations. Thanks for a nice trip. Its in a nice location, close to the beach,restaurants. We did not rent a car, but I probably would the next trip.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank Kathleen M
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Thank you very much for the review. I think our staff is our finest asset. We enjoy working in hospitality and it shows. I have helped guests organize family outings or arrange surprises for special occasions. Our front desk staff once reunited a child with his favorite stuffed monkey, he went home after being photographed enjoying our restaurant Shula's and...

Atlanta, Georgia
Reviewed April 11, 2015 via mobile

Hilton ... Ahh.. It was a lovely 4 days in paradise . We got the Hilton in Hotwire . Initially our reaction wS not so good as we felt it's far away from the sea however they have a shuttles and they give you free of charge the chairs and waters and anything you need. The steakhouse restaurant inside is...

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3Thank GY9124
Trevor B, Guest Relations Manager at Hilton Naples, responded to this review

Diane at the front was responsible for the Nutella. She is an outstanding employee and a great representative of our Hotel. Its the little things that can make our guests feel welcome. Conrad Hilton, the founder of Hilton Hotels, spoke about spreading the light and warmth of Hospitality; sometimes it comes in the form of a hazelnut spread. We look...

Bainbridge Island, Washington
Reviewed April 9, 2015

This is totally predictable clean quiet hilton. Easy to find main arterial location. Perfect for a good nights sleep on our road trip. Good, but expensive dinner at shulas. Grateful for the bonus of free breakfast in the morning. Staff pleasant and competent. If you were staying longer than we did you might enjoy the shuttle to a nearby beach....

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1Thank 3peasnearSeattle
Trevor B, Public Relations Manager at Hilton Naples, responded to this review

Thanks for staying with us and thank you for the review. If you are in the area again we hope you will come back. We also offer complimentary bikes, beach chairs towels and water.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Location: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Price Range: $120 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Hotels.com, Orbitz, Priceline, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Hilton Naples reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hotel Style:
#8 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Naples staff and other travelers.
30 questions
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Questions? Get answers from Hilton Naples staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor best since close to executive lounge”
tonycR6943TA, 1 week ago | Read review
“Take a Executive Room on the 4th Floor. Air conditioning is quiet and effective. Comfortable and very quiet. Well worth it.”
scotsmaninnyc, 2 weeks ago | Read review
“This was a great hotel for the experience and value! Highly recommend this one!”
mhweber53, 4 weeks ago | Read review
“Rooms in the front and back have better views.”
18554travel, Feb 18, 2017 | Read review
“Top floor away from elevators for quiet”
brian790, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question