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Traveler (428)
Room & Suite (76)
Pool & Beach (34)
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About

#11 of 88 hotels in Naples
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
GreenLeaders Platinum level
Unwind at the premier Naples hotel - the Hilton Naples which is central location is close to beautiful beaches as well as many attractions, entertainment shops, and restaurants. The hotel is located 30 minutes from Southwest Florida International Airport and just 10 minutes from Naples Municipal Airport.Relax in our comfortable rooms and enjoy complimentary WiFi throughout the hotel. Plan your dream wedding in Naples, FL with a Hilton hotel wedding coordinator. Host corporate functions and special events for up to 600 guests in our meeting and banquet spaces.Take the complimentary shuttle to the beach and relax with a complimentary beach package, including beach chairs, beach towels and bottled water. Rejuvenate in the heated outdoor pool or refresh in the hotel's whirlpool. Play table tennis and challenge the family to basketball on the hotel courts. Dine at the multiple award-winning Shula's Steak house; savor succulent steak.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Bowling offsite
Kids stay free
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Vending machine
Canoeing offsite
Water park offsite
Babysitting
Children's television networks
Highchairs available
Free shuttle or taxi services
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, Spanish, Polish, Romanian
Hotel links
Special Offer:Price Match Guarantee
Traveler Insights
This summary was created by AI, based on 41 recent English reviews.
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Many travelers appreciate the welcoming atmosphere at Hilton Naples, complimenting the staff and the thoughtful hotel design. The central location, with easy access to shopping, the beach, and downtown Naples, is another highlight. The hotel's cleanliness consistently earns praise, although some guests feel the room decor and amenities are dated. Opinions on value vary, with some finding it reasonably priced and others questioning the cost due to various issues. Despite minor complaints about breakfast service and TV streaming, the amenities - including a pool, gym, and shuttle service - are generally well-received. Service is often commended for its professionalism and friendliness.
Location
Convenient
Rooms
Spacious
Value
Fair
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Convenient
Travelers generally appreciate the hotel's location, finding it central and convenient with easy access to shopping areas, the beach, and downtown Naples.
  • sigs76
    sigs76
    Aug 2023 56 contributions
    Great location, five minutes off of the highway friendly check-in service room was a little dated...
  • Mark
    Mark
    Jul 2023 40 contributions
    ...Excellent location, just a 10 minute drive from downtown Naples and the famous Naples Pier Beach.The property itself is nice enough but it seems that it needs some updates especially to its elevators and rooms... Overall the Hilton Naples is a decent property with great service and location but the property needs some work done before it can match the comfort and aesthetic associated with the Hilton brand... 4-stars mostly for the great service and location...
  • Chris M K
    Chris M K
    May 2023 51 contributions
    ...We could not have been happier with the booking - large, clean and contemporary design in a central location in Naples next to the main shopping areas, with a minibus service taking guests to the beach every 30 mins or so...
  • Judith G
    Judith G
    Nov 2022
    ...Good easy free parking and good location...
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Rooms
Spacious
Travelers generally found the rooms to be spacious, clean, and well-equipped but some felt the decor and amenities were dated and required updating. A few guests also reported issues with air conditioning.
  • Miranda H
    Miranda H
    Aug 2023 1 contribution
    ...The staff was very friendly, the room was clean, and room service was awesome...
  • Mark
    Mark
    Jul 2023 40 contributions
    ...Excellent location, just a 10 minute drive from downtown Naples and the famous Naples Pier Beach.The property itself is nice enough but it seems that it needs some updates especially to its elevators and rooms. The room was clean and spacious but the carpets and bathroom finishings definitely look dated and need renovating... The A/C in the room seemed to not be working properly (a huge negative during the scorchingly hot and humid Florida summer)... When we would lower the thermostat it seemed that the air just wouldn't blow enough cold air to bring the temperature down to the desired level as a result the room felt hot and humid...
  • GillybeanScotland
    GillybeanScotland
    Jul 2023 5 contributions
    ...Unfortunately we had a bit of a mix up with our rooms on arrival and our parents had to be moved room due to broken air conditioning then had no lights working in their new room which ended up 2 floors away from the rest of the family!!...
  • linds
    linds
    Jul 2023 1 contribution
    ...Amazing service from the front desk check in, any employee that we spoke to on the phone,and room service delivers in a timely fashion with a smile by Tommy!... Also, the room I was in the bed wasn’t a 5 stars...
  • Talia K
    Talia K
    Jul 2023 1 contribution
    ...Housekeeping was efficient and did wonderful job cleaning our room during our stay...
  • Donn O
    Donn O
    Jul 2023 1 contribution
    We stayed at the Hilton Naples for 2 nights on our way to the FL keys...
  • Beth L
    Beth L
    Jun 2023 23 contributions
    ...The rooms were very well equipped with large flat screen and the room are larger in size...
  • Tina H
    Tina H
    Jun 2023 78 contributions
    ...My husband and I stayed here for a few nights whilst on a road trip around Florida. Lovely hotel beautiful inside, room was big and clean, lovely pool and the breakfast was amazing, one of the best on our trip...
  • Sheila W
    Sheila W
    Jun 2023 18 contributions
    ...Quiet at night, comfortable beds, great towels and toiletry options...
  • Frank N
    Frank N
    Jun 2023 1 contribution
    the hotel is very clean, the staff is very friendly and helpful, the rooms are large and nicely decorated...
  • French Foodie
    French Foodie
    May 2023 19 contributions
    ...Big rooms, everything is thought with a great design...
  • 33Solo
    33Solo
    Mar 2023 51 contributions
    ...I traveled to Naples with my mother, she booked her room on booking.com and I booked on Hilton... However, as she checked in and gave them her Hilton Honors number, they would not enter it as she did book on hilton.com... Rooms OK, but nothing special...
  • JAX
    JAX
    Mar 2023 4 contributions
    ...I appreciate Tommy from Shula's very much for delivering my in room dining experience with a smile after a long day at the office...
  • Catherine
    Catherine
    Feb 2023 1 contribution
    Clean and comfortable stay of 5 nights... Housekeeping kept our room nice and clean...
  • ms W
    ms W
    Jan 2023 19 contributions
    This was the third Hilton that my husband and I stayed in while visiting Florida this past January...
  • colormeelmo
    colormeelmo
    Dec 2022 359 contributions
    We visited Naples on another winter getaway which included five nights at this Hilton again this year...
  • MrH P
    MrH P
    Nov 2022 2 contributions
    The hotel is very clean and maintained beautifully...
  • Alan34209
    Alan34209
    Oct 2022 40 contributions
    ...Rooms were serviced, gym was available and pool was open when conditions were safe...
  • Ricardo M
    Ricardo M
    Sep 2022 274 contributions
    ...they really care if you are having a great stay... The hotel is gorgeous and well maintained, with plenty of room to park your car, the room was impeccable and the housekeeping kept it that way...
  • Pengreal
    Pengreal
    Sep 2022 1 contribution
    ...And Front Desk and management don't care, incorrectly stating that it's stated upon booking and check-in...
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Value
Fair
Travelers have mixed reviews on the value of the hotel. Some find it reasonably priced with good service, while others find it not worth the price due to various issues.
  • sigs76
    sigs76
    Aug 2023 56 contributions
    ...We had to send it back twice very young, inexperienced service staff, more interested, playing on their phones from the seat...
  • fabiana
    fabiana
    Jul 2023 28 contributions
    The place it's nice, the staff it's friendly but it's an absolutely boring place..... price it's not worth...
  • linds
    linds
    Jul 2023 1 contribution
    ...Also, the room I was in the bed wasn’t a 5 stars...
  • Jason G
    Jason G
    May 2023 4 contributions
    ...Servers told us that there would be a $15/day meal allowance in lieu of free breakfast, but the front desk refused to give us the credit when we checked out...
  • Chris M K
    Chris M K
    May 2023 51 contributions
    ...The restaurant ‘Shula’s Steak House’ is a sports themed restaurant - full of Baseball and other artefacts, the food is excellent, mid to upper price range I’d say, excellent quality...
  • 33Solo
    33Solo
    Mar 2023 51 contributions
    ...We both spend $600 on a room, hundreds more on food and you can't recognize her Honors?... Tiny bottles of water for me as an Honors member (maybe 6 oz), but I get 12 oz bottles at a Hampton and spend a 1/5 of the price?... Not sure who the GM is here, but I should have had a word as this hotel has its training wheels on...
  • Judith G
    Judith G
    Nov 2022
    ...Great value and helpful staff...
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Cleanliness
Immaculate
Guests consistently praised the hotel's cleanliness, noting that both the rooms and public spaces were well-maintained and immaculate.
  • Miranda H
    Miranda H
    Aug 2023 1 contribution
    ...The staff was very friendly, the room was clean, and room service was awesome...
  • Jeanna W
    Jeanna W
    Aug 2023 1 contribution
    ...Hotel and restaurant were very clean and accommodating...
  • Talia K
    Talia K
    Jul 2023 1 contribution
    ...Housekeeping was efficient and did wonderful job cleaning our room during our stay...
  • Mark
    Mark
    Jul 2023 40 contributions
    ...As a Hilton Honors Member they even gave us complimentary bottles of water upon check-in...
  • linds
    linds
    Jul 2023 1 contribution
    ...Nice quaint pool and spa...
  • Frank N
    Frank N
    Jun 2023 1 contribution
    the hotel is very clean, the staff is very friendly and helpful, the rooms are large and nicely decorated...
  • Tina H
    Tina H
    Jun 2023 78 contributions
    ...Lovely hotel beautiful inside, room was big and clean, lovely pool and the breakfast was amazing, one of the best on our trip...
  • Chris M K
    Chris M K
    May 2023 51 contributions
    ...We could not have been happier with the booking - large, clean and contemporary design in a central location in Naples next to the main shopping areas, with a minibus service taking guests to the beach every 30 mins or so...
  • marion j
    marion j
    Mar 2023 1 contribution
    Michael from Schula's restaurant took very good care of us in the pool area...
  • Catherine
    Catherine
    Feb 2023 1 contribution
    Clean and comfortable stay of 5 nights... Housekeeping kept our room nice and clean... The pool and hot tub were clean and enjoyable...
  • Raina S
    Raina S
    Dec 2022 39 contributions
    ...The hotel is beautiful, very well kept and extremely clean!...
  • MrH P
    MrH P
    Nov 2022 2 contributions
    The hotel is very clean and maintained beautifully...
  • Judith G
    Judith G
    Nov 2022
    Enjoyed 3 lovely days in Naples We were able to check in early after a long drive which was welcomed Excellent hotel... I was very impressed by this hotel and would happily recommend it...
  • Ricardo M
    Ricardo M
    Sep 2022 274 contributions
    ...The hotel is gorgeous and well maintained, with plenty of room to park your car, the room was impeccable and the housekeeping kept it that way...
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Service
Attentive
The hotel's service is frequently praised for its attentiveness, friendliness, and professionalism, from the front desk to the restaurant and poolside areas.
  • Savtasavta
    Savtasavta
    Sep 2023 17 contributions
    Every aspect of our visit could not have been nicer, particularly the staff. Every single staff member went out of their way to make sure our needs were met, adding questions like, "Would you like a bottle of water to take...?'... No staff missed an opportunity to be kind or friendly in a natural, unforced way...
  • Matthew W
    Matthew W
    Sep 2023 2 contributions
    ...Tommy the pool attendant was very friendly... Had problems with Wi-Fi during stay but had good mobile signal so no major issue... Plenty of free parking also...
  • Miranda H
    Miranda H
    Aug 2023 1 contribution
    ...The staff was very friendly, the room was clean, and room service was awesome. Shout out to Tommy who was especially warm and courteous...
  • Jeanna W
    Jeanna W
    Aug 2023 1 contribution
    ...Hotel and restaurant were very clean and accommodating. I would definitely recommend a Hilton to anyone of my family and friends... I plan on staying at Hilton’s whenever I travel like in the past and here on out...
  • Mark
    Mark
    Jul 2023 40 contributions
    ...The team at the front desk was exceptional... As a Hilton Honors Member they even gave us complimentary bottles of water upon check-in... The check-out time is very generous being that it is at noon, very nice touch!... Overall the Hilton Naples is a decent property with great service and location but the property needs some work done before it can match the comfort and aesthetic associated with the Hilton brand... 4-stars mostly for the great service and location...
  • Donn O
    Donn O
    Jul 2023 1 contribution
    ...The Naples Hilton is a full service hotel with friendly welcoming staff... Nate is an excellent bar tender and made one of the evening's very fun... The restaurant also does poolside service, make sure to ask for Tommy... He's very attentive and made our time at the pool memorable...
  • rockyp105
    rockyp105
    Jul 2023 54 contributions
    The hotel is excellent, the front desk staff is outstanding, Gabe was excellent and prompt to pickup and deliver our luggage. Tommy was excellent and prompt in delivering our room service order... SHULA restaurant the food was excellent and the wait staff Jeffery and the young lady that attended to our needs on Monday evening... Lastly, but no less important to us by all was the patience and care that was extended to Gigi our Cavelier...
  • Talia K
    Talia K
    Jul 2023 1 contribution
    We had a great stay at the Hilton Naples... Housekeeping was efficient and did wonderful job cleaning our room during our stay... He provided awesome poolside service and was an all-around lovely person...
  • Dennis Z
    Dennis Z
    Jun 2023 1 contribution
    The Hilton Naples provided a great venue for my military retirement ceremony. Hannah was an outstanding POC to ensure I had everything I needed for the venue, ensured my guests reservations were correct, assisted with late RSVPs, etc... Michael was extremely warm/welcoming/helpful fulfilling my guests needs with service around the pool... The bartenders at Shula's Steakhouse were also amazing and funny... The front desk staff was extremely helpful with everything from Valet parking (Tamar was so patient/helpful) to beach shuttles, beach chairs, beach towels, late checkouts, and the list goes on...
  • Beth L
    Beth L
    Jun 2023 23 contributions
    ...Staff was excellent and the the hotel is beautiful. They offer a shuttle to the beach and also have a great restaurant on site... The rooms were very well equipped with large flat screen and the room are larger in size...
  • Tina H
    Tina H
    Jun 2023 78 contributions
    ...Lovely hotel beautiful inside, room was big and clean, lovely pool and the breakfast was amazing, one of the best on our trip. The staff were very nice and had good information of the local area... There is a free shuttle bus to the local beach, which is good as the hotel is not far from the beach but you have to go a long way to get access to it... I would definitely recommend this hotel and would return...
  • Frank N
    Frank N
    Jun 2023 1 contribution
    ...the hotel is very clean, the staff is very friendly and helpful, the rooms are large and nicely decorated. one of the best hotels I've been to in the US... The Pool ist very nice, Special thanks to Diana and Tommy, they are great... The offer of free Coffee, water and chairs for the Strand are worth mentioning...
  • Sheila W
    Sheila W
    Jun 2023 18 contributions
    ...Quiet at night, comfortable beds, great towels and toiletry options... Free shuttle to beach with chairs, towels and water...
  • Max S
    Max S
    Apr 2023 3 contributions
    ...Prompt and friendly with great ideas for my event... Also Shpressa at Shula’s is an absolute gem and I look forward to seeing her again my next visit...
  • Juan Carlos A
    Juan Carlos A
    Mar 2023 1 contribution
    Beautiful and well maintained property but best of all was service. Smiling faces greeted you everywhere you go... Service by Nick at front desk and Michael by the pool was above abd beyond...
  • Catherine
    Catherine
    Feb 2023 1 contribution
    Clean and comfortable stay of 5 nights. The valet/bellmen Ricardo and Javier were both professional and attentive... Housekeeping kept our room nice and clean... Breakfast at Shula’s was always great and Oskana, the waitress was exceptional!... The pool and hot tub were clean and enjoyable... Pool waiter Tommy was great!...
  • MrH P
    MrH P
    Nov 2022 2 contributions
    ...Shula's steakhouse serves delicious meals for breakfast, lunch, dinner, even room service and poolside service. What makes this hotel unique is the team of hospitality professionals that will go the extra mile to ensure your stay is the most enjoyable, starting with a warm welcome at check-in...
  • Judith G
    Judith G
    Nov 2022
    Enjoyed 3 lovely days in Naples We were able to check in early after a long drive which was welcomed Excellent hotel... Great value and helpful staff... I was very impressed by this hotel and would happily recommend it...
  • Alan34209
    Alan34209
    Oct 2022 40 contributions
    My husband and I stayed for 5 nights to have shelter before and after the hurricane. I cannot put into words how kind, wonderful and hospitable the staff treated the hotel guests... The hotel management and staff and the Shula manager and staff went above and beyond, providing flashlights, water , coffee , snacks, breakfast lunch and dinner for the guests... Rooms were serviced, gym was available and pool was open when conditions were safe...
  • Ricardo M
    Ricardo M
    Sep 2022 274 contributions
    I stayed for 3 nights with my family and we were treated very well by the entire staff, from the first day to the last day. they really care if you are having a great stay... I would like to especially thank Theresa to welcome us to the hotel, with kindness and a big smile, answering all of the questions, and providing valuable tips for the city... The hotel is gorgeous and well maintained, with plenty of room to park your car, the room was impeccable and the housekeeping kept it that way... I really can't stretch enough how this hotel was beyond our expectations and they delivered...
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Amenities
Abundant
Guests appreciate the hotel's amenities like the shuttle service, pool, gym, and restaurant. However, some had complaints about the breakfast service and room TV streaming limitations.
  • Savtasavta
    Savtasavta
    Sep 2023 17 contributions
    Every aspect of our visit could not have been nicer, particularly the staff. Every single staff member went out of their way to make sure our needs were met, adding questions like, "Would you like a bottle of water to take...?'...
  • Curious16375964560
    Curious16375964560
    Aug 2023 1 contribution
    ...You get free beach chairs to use along with free bicycles... Outstanding service all around and people like Jolleen, Carlos, Lexi and Arsim always went above and beyond!...
  • Mark
    Mark
    Jul 2023 40 contributions
    ...As a Hilton Honors Member they even gave us complimentary bottles of water upon check-in. The check-out time is very generous being that it is at noon, very nice touch!... Overall the Hilton Naples is a decent property with great service and location but the property needs some work done before it can match the comfort and aesthetic associated with the Hilton brand... 4-stars mostly for the great service and location...
  • linds
    linds
    Jul 2023 1 contribution
    ...Amazing service from the front desk check in, any employee that we spoke to on the phone,and room service delivers in a timely fashion with a smile by Tommy!... Nice quaint pool and spa... Comfortable sheets, blankets and pillows to make up help!...
  • Dennis Z
    Dennis Z
    Jun 2023 1 contribution
    The Hilton Naples provided a great venue for my military retirement ceremony. Hannah was an outstanding POC to ensure I had everything I needed for the venue, ensured my guests reservations were correct, assisted with late RSVPs, etc... Michael was extremely warm/welcoming/helpful fulfilling my guests needs with service around the pool... The bartenders at Shula's Steakhouse were also amazing and funny... The front desk staff was extremely helpful with everything from Valet parking (Tamar was so patient/helpful) to beach shuttles, beach chairs, beach towels, late checkouts, and the list goes on... I would 100% recommend HILTON NAPLES for your next event/conference/celebration...
  • Beth L
    Beth L
    Jun 2023 23 contributions
    ...Staff was excellent and the the hotel is beautiful. They offer a shuttle to the beach and also have a great restaurant on site... The rooms were very well equipped with large flat screen and the room are larger in size...
  • Tina H
    Tina H
    Jun 2023 78 contributions
    ...My husband and I stayed here for a few nights whilst on a road trip around Florida. Lovely hotel beautiful inside, room was big and clean, lovely pool and the breakfast was amazing, one of the best on our trip... The staff were very nice and had good information of the local area... There is a free shuttle bus to the local beach, which is good as the hotel is not far from the beach but you have to go a long way to get access to it... The centre is a few miles away but easy accessed by car, with free parking and is well worth a visit as it has some lovely shops and restaurants... I would definitely recommend this hotel and would return...
  • Excursion788354
    Excursion788354
    Jun 2023 1 contribution
    ...Tommy, associate at the pool, was superb in assisting my husband & I. Extremely helpful with towels beverages, moving chairs and umbrellas to make everything most enjoy...
  • Chris M K
    Chris M K
    May 2023 51 contributions
    ...We could not have been happier with the booking - large, clean and contemporary design in a central location in Naples next to the main shopping areas, with a minibus service taking guests to the beach every 30 mins or so. The restaurant ‘Shula’s Steak House’ is a sports themed restaurant - full of Baseball and other artefacts, the food is excellent, mid to upper price range I’d say, excellent quality... The pool is also excellent, maybe a little on the small side, as is the fully loaded gym...
  • Jason G
    Jason G
    May 2023 4 contributions
    ...The hotel is not on the beach, but they provide you with a free shuttle, beach chair, towel, and bottled water... The service at the front desk and in the restaurant was polite... Servers told us that there would be a $15/day meal allowance in lieu of free breakfast, but the front desk refused to give us the credit when we checked out...
  • French Foodie
    French Foodie
    May 2023 19 contributions
    Great hotel, open space modern and really beautiful. Big rooms, everything is thought with a great design... The hotel offers a shuttle to the the clam class park beach which was great - the beach is really a paradise you shouldn’t miss it!...
  • 33Solo
    33Solo
    Mar 2023 51 contributions
    ...We both spend $600 on a room, hundreds more on food and you can't recognize her Honors?... Tiny bottles of water for me as an Honors member (maybe 6 oz), but I get 12 oz bottles at a Hampton and spend a 1/5 of the price?...
  • JAX
    JAX
    Mar 2023 4 contributions
    I stay here often for business and always have a positive experience. The staff is accommodating and very customer service oriented... I appreciate Tommy from Shula's very much for delivering my in room dining experience with a smile after a long day at the office...
  • Cathy B
    Cathy B
    Jan 2023 5 contributions
    ...Breakfast, delivered ice cold — eggs, toast and potatoes — two days in a row. Also, what business hotel doesn’t start breakfast service until 7am and then takes 45 Minutes to deliver?...
  • colormeelmo
    colormeelmo
    Dec 2022 359 contributions
    We visited Naples on another winter getaway which included five nights at this Hilton again this year... We did get to enjoy their pool area, visit the many of the nearby restaurants, and the weather was much warmer than had been predicted... As always, the hotel staff were very welcoming, and helpful and my wife tells me that the Christmas decorations were better than last year... We used our food and beverage credit each morning to have breakfast in their restaurant...
  • Raina S
    Raina S
    Dec 2022 39 contributions
    Hilton Naples is conveniently located, close to the beach, shops and restaurants. The hotel is beautiful, very well kept and extremely clean!... Pool is nice with pool side service...
  • MrH P
    MrH P
    Nov 2022 2 contributions
    The hotel is very clean and maintained beautifully. The large pool and jacuzzi tub are a wonderful oasis to enjoy some sunshine in... The gym is well equipped and spacious... Shula's steakhouse serves delicious meals for breakfast, lunch, dinner, even room service and poolside service... What makes this hotel unique is the team of hospitality professionals that will go the extra mile to ensure your stay is the most enjoyable, starting with a warm welcome at check-in... If you are contemplating whether you should stay here or somewhere else, look no further, you will not be disappointed!...
  • Alan34209
    Alan34209
    Oct 2022 40 contributions
    ...The hotel management and staff and the Shula manager and staff went above and beyond, providing flashlights, water , coffee , snacks, breakfast lunch and dinner for the guests. Rooms were serviced, gym was available and pool was open when conditions were safe...
  • Ricardo M
    Ricardo M
    Sep 2022 274 contributions
    I stayed for 3 nights with my family and we were treated very well by the entire staff, from the first day to the last day. they really care if you are having a great stay... I would like to especially thank Theresa to welcome us to the hotel, with kindness and a big smile, answering all of the questions, and providing valuable tips for the city... The hotel is gorgeous and well maintained, with plenty of room to park your car, the room was impeccable and the housekeeping kept it that way... I really can't stretch enough how this hotel was beyond our expectations and they delivered... I would only add two things, having the possibility to use my stream accounts on the smart tv would be nice, since it's a big and smart tv, it's shame that we could not stream... And would be lovely to have vegan options at the convenience store inside the hotel...
  • Pengreal
    Pengreal
    Sep 2022 1 contribution
    ...Unlike any other Hilton, they don't tell you but FB credit is only applied per day use or lose...
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Christine L wrote a review Yesterday
Minneapolis, Minnesota46 contributions
This is a first class hotel with high end finishes. nice to have Schulz's in the building. The room was nicely furnished and quiet. Had room service for the late night dessert. Ample parking for guests even with an event going on.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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French Foodie wrote a review May 2023
Algolsheim, France19 contributions
+1
Hotel's Favorite
Great hotel, open space modern and really beautiful. Big rooms, everything is thought with a great design. Receptionist all very friendly! The hotel offers a shuttle to the the clam class park beach which was great - the beach is really a paradise you shouldn’t miss it!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Theresa Russo, Guest Services / Front Office at Hilton Naples
Responded May 27, 2023
Dear Sabrina, Thank you for taking the time to share your experience with us and for your kind words for our Front Desk Receptionists! I'm so happy to hear that you were able to enjoy our beach shuttle to Clam Pass. We look forward to welcoming you back soon! Warm Regards, Theresa Russo Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lmshur wrote a review Dec 2
Chicago, Illinois4 contributions
Great hotel and very friendly staff, Special thank you to Jenna Saintil (front office manager) who is not only very professional , she very nice, warm and charming person. We have great time in Hilton Hotel. Thank you Hilton Naples team. Highly recommend this hotel to everyone.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rosa G wrote a review Nov 2023
1 contribution
This review is for Tommy , the server that brought up my meals. I usually order from room service and the server by the name of Tommy was a delightful server. He was respectful, pleasant and thoughtful. The Hilton is lucky to have him. Ms. Rosa Gillece 11/26/23
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Excellent hotel.
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Wanderer631146 wrote a review Nov 2023
1 contribution
5 Tommy was a great pool guy! I told him my preference in wine and he nailed it. He even worked at the restaurant and when I forgot my card returned it to my room within minutes, Tx you Tommy bc I feel YOU are the one who made my stay at Hilton he most memorable. You went above and beyond even checking to see if I liked my wine while poolside. Tx for your hard work and customer service.
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Date of stay: November 2023Trip type: Traveled on business
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judyr227 wrote a review Nov 2023
Ambler, Pennsylvania14 contributions
I am reviewing the poolside server at the Naples, Fl Hilton. Michael was such a pleasure to chat with and very efficient. We shared many stories and jokes. He makes the best frozen piña colada with a rum floater on top!
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Date of stay: November 2023
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Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Business T wrote a review Nov 2023
1 contribution
No cell phone reception in the building, the hotel Wi-Fi drops, and the bathrooms are outdated. There is no shade by the pool. Just a couple of measly umbrellas. The sun heats up the concrete poolside like a desert. There are plenty of better hotels in Naples and Bonita Springs. You can have an oceanfront room in Naples on the beach, for the same price.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
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Response from Daniel Oscar, Guest Services / Front Office at Hilton Naples
Responded 4 weeks ago
Hello , We’re so sorry your experience did not match our high standards of service and hospitality during your visit. We understand the importance of reliable connectivity, our records indicate our internet provider had some technical difficulties and we sincerely apologize. Also, last week we were updating our pool furniture to enhance our guest's experience, please refer to the new photographs of the pool area, we are sorry for any inconveniences caused to you. We have taken the proper steps to ensure your comments are used to improve our guest's experience and satisfaction. Thank you for providing your feedback which will help us improve. We hope you will consider staying with us in the future for a better experience. Sincerely, Daniel Oscar Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamee B wrote a review Oct 2023
United Kingdom39 contributions
+1
Lovely hotel, we visited at Christmas and wow the decor was amazing! Naples was nice for a couple of days but there wasn't quite enough going on for us as a young couple to do more than this. We visited the zoo locally which was great fun! Lovely sized bed and loved that you could use the pool and hot tub late!! Staff were professional and overall a great hotel.
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Date of stay: October 2023Trip type: Traveled as a couple
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Response from Theresa Russo, Guest Services / Front Office at Hilton Naples
Responded Oct 15, 2023
Thank you for taking the time to share your experience with us and for your kind words for our staff! I'm so delighted to hear you enjoyed our Christmas decorations and hope you have the opportunity to see them this coming December. Also, we are happy that you found your bed and room view to your liking and we look forward to welcoming you back soon! Warm Regards, Theresa Russo Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan J wrote a review Oct 2023
2 contributions
What an amazingly beautiful hotel! It is stunning! The rooms were big, well equipped and very comfortable. The pool was nice, the bar and reception beautiful. The staff were so helpful and friendly - especially Paul who chatted to me every early morning when I was still on European time
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Date of stay: September 2023
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Location
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Trip type: Traveled as a couple
Room Tip: Beautiful beautiful hotel. Free parking, comfortable, well equipped rooms - in a wonderful...
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Response from Theresa Russo, Guest Services / Front Office at Hilton Naples
Responded Oct 15, 2023
Thank you for taking the time to share your experience with us! I'm so happy to hear that you enjoyed your room and our amenities during your stay with us. We look forward to welcoming you back soon. Have a great day! Warm Regards, Theresa Russo Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Garriet PE wrote a review Oct 2023
Lima, Peru10 contributions
Great location, roomy bedroom, plenty of parking space. We loved the overall style of the hotel, always clean and well decorated ( nice artwork). Beautiful lobby area; complimentary coffee machine. We used the shuttle service to the beach and it was very helpful and convenient. We also spent some time in the pool area, very lovely space. Serve breakfasts of good quality. Quite old premises but they are mostly unperceived. I would highly suggest an update/review to the toilet and showers to make a more pleasant stay for customers. I was very upset to discover that I will not receive Hilton rewards because my stay was booked through Expedia, but I am not rating this experience. We enjoyed our stay and the surroundings. We would definitely come back.
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Sunset time, go to seagate beach parking and walk a few steps to enjoy nice views
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Response from Theresa Russo, Guest Services / Front Office at Hilton Naples
Responded Oct 14, 2023
Thank you for taking the time to share your experience with us! I'm so happy to hear that you were able to enjoy all of our hotels amenities, the pool, beach shuttle and breakfast services. Thank you for staying with us and we look forward to welcoming you back soon! Warm Regards, Theresa Russo Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$237 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton naples hotel naples, hilton hotel naples, naples hilton hotel
LOCATION
United StatesFloridaSouthwest Gulf CoastNaplesPark Shore
NUMBER OF ROOMS
199
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HILTON NAPLES $200 ($̶3̶4̶9̶) - Updated 2023 Prices & Hotel Reviews - FL

Frequently Asked Questions about Hilton Naples
Which popular attractions are close to Hilton Naples?
Nearby attractions include Waterside Shops (0.3 miles), Jardin Floral Design (0.2 miles), and Whiz Kids Playzone and Tutoring Center (0.2 miles).
What are some of the property amenities at Hilton Naples?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Naples?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Naples?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Naples?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hilton Naples?
Conveniently located restaurants include Shula's Steak House, True Food Kitchen, and Le Indya Naples - Authentic Indian Cuisine.
Are there opportunities to exercise at Hilton Naples?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hilton Naples have an airport shuttle?
Yes, Hilton Naples offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Naples?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Naples offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Naples?
The staff speaks multiple languages, including English, Spanish, Polish, and Romanian.