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Hilton Naples

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Traveler (296)
Room & Suite (161)
Pool & Beach (94)
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Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
“executive floor”(87 reviews)
“beach package”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,858)
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1,637 results
Traveler rating
1,018
413
142
48
16
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LanguageEnglish
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1,018
413
142
48
16
Show reviews that mention
All reviewsexecutive floorshula's restaurantbeach packagegreat hotelbeach shuttlebeach chairswaterside shopsclam pass beachfourth floorbottled waterfront desk stafffree valet parkingcontinental breakfastbusiness centerpool and hot tubthe hotel offersfitness center
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1 - 5 of 1,637 reviews
Reviewed 4 days ago

So as someone who is a loyal Hilton fan (long time Diamond, doing c. 80+ nights a year etc) - for me there was nothing to hate about this hotel, but also nothing to love... We travelled and stayed for a few nights whilst visiting...More

Thank rich01924
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded yesterday

Thank you for sharing your recent experience with us. Please accept our sincerest apologies in regards to the service you experienced. We assure you this is not Hilton or Shula's Steakhouse standards. We pride ourselves on delivering exceptional service to our guests and we failed...More

Hotel's Favorite
Reviewed April 1, 2018 via mobile

We stayed here over the Easter weekend and had a fantastic stay. The valet service was very attentive, the front desk was very accommodating and answered all of our questions. The room was very clean, spacious and cool. The 4th floor concierge lounge was very...More

Thank 67strauss
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded April 3, 2018

Terrific review! Thank you for raving about your recent stay with us. We are so honored you chose us to be a part of your travels, and to celebrate this holiday. The Hilton is pleased you enjoyed the customer care service provided and quality of...More

Reviewed 5 days ago

Pros: Very short drive to beach, terrific staff, clean and well-maintained, free use of beach chairs and towels Cons: Rooms are small and basic for a Hilton There are lots of hotels in Naples and it's easy to be overwhelmed, so book here if you...More

Thank TeamPidge
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded today

Thank you for taking the time to share about your recent experience here at the Hilton Naples. Our hotel is centrally located near Naples most beautiful beaches, shopping centers, and restaurants. Most of them within walking distances! We also offer a complimentary beach shuttle which...More

Reviewed 1 week ago

I love going to this hotel. It is clean, staff is great, it's conveniently located to beach, shopping, 75 and more. I have stayed three times and cannot wait to book my next stay. The pool and gym are nice too!!More

Review collected in partnership with Hilton Hotels & Resorts
Thank naturegirll2018
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 1 week ago

What a marvelous review! Thank you for such wonderful comments about our hotel and amenities. We're glad you enjoyed our fitness center, and outdoor pool facilities. The Hilton Naples conveniently located in the center of shopping centers, dinning restaurants, and beautiful sandy beaches. We strive...More

Reviewed 1 week ago via mobile

This hotel brought lots of joy with my family. Its very relaxing and my kids had a great time in their swimming pool. Also, the bed were very nice and comfy. I had a very hard time looking for some flaws. Definitely coming back soon!More

Thank Cesar V
Response from BELLA H, Guest Relations Supervisor at Hilton NaplesResponded 1 week ago

Excellent review. What a pleasure for us it is to read that you enjoyed our hotel. Thank you for allowing us to be a part of your vacation. We're thrilled you enjoyed our facilities and amenities of our property. The Hilton Naples outdoor pool and...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$127 - $297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Naples
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$127 - $297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Naples
#8 Business Hotel in Naples
#8 Luxury Hotel in Naples
#11 Family Hotel in Naples
#16 Romantic Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (296)
Room & Suite (161)
Pool & Beach (94)
Dining (29)
Amenities (19)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Andy J
March 7, 2018|
AnswerShow all 6 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. All of our rooms offer a luxurious yet relaxing environment for your travels. However, because this is a special occasion, I would recommend requesting a poolside balcony or our... More
0
Votes
fatalisticlg
February 4, 2018|
AnswerShow all 3 answers
Response from BELLA H | Property representative |
Hello, and thank you for your inquiry. To answer your question, the rooms on the executive floor do not have balcony access. All of our balconies are on the second floor. One option is reserving the access to the executive... More
0
Votes
aguala2018
January 24, 2018|
AnswerShow all 4 answers
Response from BELLA H | Property representative |
Hello, and thank you for your question. We do allow packages to be delivered for our guests. However, we do have a 3-package complimentary policy. After the 3rd package, each additional package will be a $5 fee. If the... More
0
Votes
Room Tips
"All of the views look at nothing"
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"Pool view rooms on 4th floor"
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"Choose another hotel"
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"Higher up the better - none of the rooms offer ocean view - so just get away from the noise"
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