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Doubletree Suites by Hilton Naples

2,019 reviews
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Traveler (259)
Room & Suite (292)
Pool & Beach (44)
Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“warm cookies”(93 reviews)
“double tree”(73 reviews)
“front desk”(261 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Doubletree Suites by Hilton Naples
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,019)Write a Review
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1,836 results
Traveler rating
1,389
333
78
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1,389
333
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12
Show reviews that mention
All reviewswarm cookiesdouble treefront deskchocolate chip cookiesgreat hotelwet barbonita springsliving areabreakfast buffethousekeeping stafftamiami trailbeach chairsthe entire staffvanderbilt beachwonderful staynice poolshort drive
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1 - 5 of 1,836 reviews
Reviewed yesterday via mobile

We visit family in Naples quite frequently, and over the years have stayed at over 14 different hotels but none more that The Doubletree. It is our preferred hotel for a variety of reasons-the suites are spacious, comfortable, and clean, the restaurant off the lobby...More

Thank Sue C
Hotel's Favorite
Reviewed November 19, 2017

We stayed here whilst visiting family locally, we were met at reception by Joanne ,who was friendly and helpful, she ran through lots of things efficiently and answered our questions then gave us a welcoming warm cookie. Our suite was on the second floor and...More

4  Thank Suehew
Response from DoubletreeGM, General Manager at Doubletree Suites by Hilton NaplesResponded November 20, 2017

Many thanks, Suehew, for the wonderful review! We truly appreciate you taking the time to share your feedback and to recognize those team members and special touches that made your stay even better. We appreciate your business and look forward to welcoming you back again...More

Reviewed 3 days ago

I have stayed at this hotel every time I am in the Naples area, and it has always been a great stay. The hotel continues to deliver exceptional service. To begin the stay at check in, the front desk offered warm cookies and also welcomed...More

1  Thank John M
Reviewed 1 week ago

We arrived yesterday 1/9/18 and were greeted like royalty by the front desk staff. We were offered a warm chocolate chip cookie and a sparkling wine by Jill during our check in. Jill also advised us about the hotels amenities and gave us directions to...More

Thank wmilne
Response from DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton NaplesResponded 1 week ago

It was our pleasure to have you as our guest, wmline! Thank you for the lovely review and sharing your experience. We will always have warm cookies and smiles waiting for you!

Reviewed 2 weeks ago

This hotel is a bit dated and needs work. Workout room is tiny. Seems that some Erma damage has not been fixed yet. Seems like a good family hotel. Could use some TLC. The staff is very good. Location is good.

Review collected in partnership with DoubleTree by Hilton
1  Thank ljaa4199a
Response from DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton NaplesResponded 1 week ago

Thank you for your feedback and taking time to review our hotel, ljaa4199a. We are diligently working to complete the hotel's enhancements and look forward to the opportunity to have you as our guest in the future.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$139 - $371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Naples
#2 Business Hotel in Naples
#2 Family Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$139 - $371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Naples
#2 Business Hotel in Naples
#2 Family Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (259)
Room & Suite (292)
Pool & Beach (44)
Dining (43)
Hotel & Grounds (197)
Bathroom (11)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
liflowers
January 11, 2018|
AnswerShow all 5 answers
Response from KingWill | Property representative |
We do not have laundry facilities on-site. We do offer same day dry cleaning services. There is a Laundromat we recommend just south of the hotel. Bubbles - Tel: 239-331-8435 Address: 9853 Tamiami Trail N., Naples FL 34108
0
Votes
AdvoChampion
December 26, 2017|
AnswerShow all 6 answers
Response from Goin2Carolina | Reviewed this property |
There were not shuttles to any local beaches, however, we used LYFT for our wedding events a few miles away and the timing for wedding events and pricing were exceptional for what we needed! We did not want to drive and pay... More
0
Votes
Daniel O
December 17, 2017|
Answer
Response from Suehew | Reviewed this property |
Hi I stayed November this year and our suite was a good size, I wouldn't bother paying any extra, I think the deluxe are maybe those on the top floor most of which appeared to have a balcony overlooking the pool and... More
0
Votes
Room Tips
"Rooms on higher floor are quieter."
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"for a view request an upper floor"
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"It looked like all the rooms were equally good"
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"High floor away from escalator"
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