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Holiday Inn Express & Suites Milton East I-10

8510 Keshav Taylor Dr, Milton, FL 32583-8394
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Guests1 room, 2 adults, 0 children
HIExpress.com
$87
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$87
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$108
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Traveler (33)
Room & Suite (24)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Centrally located on Highway 87 off Interstate 10 at exit 31, our Milton, Florida hotel's staff is waiting to treat you well. Whether you are traveling to nearby Pensacola, NAS Whiting Field, or here to enjoy Milton, the "Canoe Capital of Florida," the Holiday Inn Express® Hotel & Suites Milton is the ideal place to stay! Our hotel has been recently renovated as of 2019. We offer a great, complimentary breakfast each morning.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Parking
Free internet
Wifi
Free wifi in the business center
Internet
Outdoor pool
Breakfast available
Breakfast buffet
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Blackout curtains
Air conditioning
Desk
Microwave
Cable / satellite TV
Housekeeping
Telephone
Wardrobe / closet
Iron
Wake-up service / alarm clock
Flatscreen TV
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Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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Special Offer:Members save at least 25%
Hotel deals
196Reviews1Q+A37Room tips
Traveler rating
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  • 59
  • 33
  • 12
  • 5
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Popular mentions
This is the worst Holiday Inn we have ever stayed in. Our room was dirty. The tub didn't drain and the tub was dirty. The sound of voices from the center area of the hotel comes right into the room. The staff is unprofessional. The quality of the hotel and the interaction with the staff made our stay felt more on par with a one start hotel than $160/ night one. Never again. I feel completely soured toward Holiday Inn after this stay.
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This is our stop we make before heading to the beach. Always very welcoming to us every year. This is a very clean place to stay. The breakfast was great and staff very friendly. The ease of check in and out was very pleasant.
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We spent one night here after a long day of driving, there not being much of a choice in the area. JJ checked us in and couldn't have been more helpful or sweet but the good news pretty much ended there. First of all, we payed $185.00 to stay one night in spite of the fact that we're Seniors and members of the IHG rewards club. When I asked why the price was so high the answer was "The beaches". We'll we weren't on the beach and none appeared to be close by. Our room clearly had been remodeled; it was large with a king size bed which had been requested. The bathroom was also large but the bathtub bottom was dirty and I mean dirty! I put some shampoo on a washcloth and pressed down and the dirt came off! After taking a shower I realized the tub was draining slowly but it obviously hadn't been cleaned thoroughly. Then I noticed 5 large patches in the ceiling where they apparently needed to access the wiring above; whoever did the work was inept! In the morning we were awakened early by voices in the room next door as well as out in the hall. Breakfast afforded many choices but none of them were tasty or of good quality. All in all none of this would have bothered me quite as much if the price had been reasonable but at the price we payed it will be a long time before I take a chance on this hotel chain again.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Milton East I-10
Responded 4 weeks ago
Hi Paula Z, Thank you for trusting us for your travel needs. I appreciate you bringing your concerns to our attention. I am disappointed to read that we fell short of your expectations with the breakfast and in-room upkeep. I also read about your issues with the room rate secured. I have shared your sentiments with the management team, and ensure that necessary actions will be taken for future improvements. Your review is important to us and will help our hotel to host you better, the next time you visit the area. Kind Regards, Virgil N Case Manager IHGService
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This hotel appears to be getting a complete remodel done, which is great, but not the best time to stay. There’s a lot of dust from the sanding that’s not getting cleaned daily so if you have bad allergies I would not recommend going right now. We stayed in the suite which was actually two rooms that were converted into one. It had a pull out sofa in the living room, mini bar (with fridge), two bathrooms (showers only), and a king size bed. It would be perfect for a small family if you don’t need bath tubs. Also one thing I noticed is that they did not have enough trash cans in the room or even the hotel. Bring your own trash bag bc you will need it in the room. Carpet appeared to be new (only inside of hotel room) and recently revamped. The king size bed was pretty comfy. Sheets were kind of rough. I don’t know about the pull out sofa bc we didn’t sleep on it. I went to breakfast one morning and got turkey sausage and cheese omelet but didn’t eat it. It was pretty terrible. Breakfast was served in one of the meeting rooms and tasted like a microwave cooked everything. But if you just want dry cereal and milk it would work for you. Overall I’m sure the hotel will be fine once construction is complete. For right now, I wouldn’t recommend it until it’s done. If nothing else, rooms should be discounted bc of all the construction. Unfortunately we paid full price but I didn’t know at the time of booking it was under this type of construction.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Milton East I-10
Responded 2 weeks ago
Dear cthrash808, Thank you for choosing Holiday Inn Express & Suites Milton East I-10 and for sharing your experience with us. I would like to apologize for any inconvenience caused by the ongoing renovation, the dust, our breakfast and that there was not enough trash bins in our hotel. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay as we strive to maintain a high quality standard of service at all times. I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future. Best Regards, Ben W. Case Manager IHGService
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The hotel would not let me post a review on their own review site despite my logging in with my IHG membership #. A good choice on their part as I would have agreed with the previous two reviewers. (June 2x, 2019) This place is awful. There are renovations in full swing, with no regard to guest convenience, frankly. The rooms are "OK" -- part renovated -- but my wife delicately described the bath as "grungy" Good description. On checking in the clerk didn't really have time to speak to me as he was relaying guest info by phone, due, he told me, "..to a computer problem." The area is as bad as the hotel. The only close place to eat is a run-down Waffle House. Don't bother trying to buy gas at the adjacent gas station either, none of the card readers work. I can't think of a good reason to stay here again. BTW: I am Spire Elite (IHG Ambassador) at IHG so stay at their hotels a lot. I'll be giving this one a pass and suggest you do too.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Milton East I-10
Responded 2 weeks ago
Dear Anthony H, Thank you for choosing Holiday Inn Express & Suites Milton East I-10 and for sharing your experience with us. I would like to apologize for any inconvenience caused by the ongoing renovation, the service of our staff and the cleanliness of our room. We will investigate this further with our team. It is very important for us that all our guests have a very comfortable and enjoyable stay as we strive to maintain a high quality standard of service at all times. I will use your comments to improve our guests experience and hope to have the opportunity to welcome you again in the future. Best Regards, Ben W. Case Manager IHGService
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PRICE RANGE
$98 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express milton hotel milton, holiday inn milton
LOCATION
United StatesFloridaFlorida PanhandleMilton
NUMBER OF ROOMS
64
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