My non smoking room smelled of smoke to the point of being uncomfortable (there were many, many ashtray located in the stairways of the property but people must of been smoking in rooms) At check in I was told there were no other rooms available. There was hair in bedding and…
Noisy nearby guests departing at 4 am disturbed others by shouting from 2nd floor walkway to parking lot for approximately 20-25 minutes. I didn’t report this because most people don’t care or they would have been quieter to begin with.
Checked in at 7pm. Tried to sleep for over an hour at 10 pm stormed down to front desk and asked for a refund. Partying in the parking lot. Yelling and carrying on. Kids running around after 10 pm. Beer cans and bottles all over the hallway. Unacceptable was told I had to…
Stayed here with the family for FHP graduation and the place is awful. The hotel rooms smelled of smoke, rooms were not clean. Very disappointed. The only positive thing about the stay was a great breakfast.
The check in clerk was drunk. My reservation was cancelled without my permission. The room was NOT CLEAN but it was the LAST vacancy. Had to use MY OWN blankets and pillows. There was NO BREAKFAST served. AWEFUL experience for my $130.00.
"Go to another hotel. U have been warned Service Zero. Crappy. Sleep quality none had to leave and sleep in my car."
"If you want ground floor & none available take the handicap down stairs room, same price,larger room and not used as often. Walk in shower."
"ground floor made it really easy to bring in our luggage, etc."
"Don't stay in this hotel."
"They are all wonderful rooms!"