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First I do understand the construction going on downstairs but that has nothing to do with my disappointment. We arrived, had to take a ticket to park. 19 usd per day for self parking. We checked in and the desk staff was less than friendly....More
The hotel is currently under renovation but I had no issues with that.
I'm sure the lobby will look great once they're done!
Andrea at the front desk was awesome!
She allowed me to get a refund for the nights I didn't use even though...More
1 Thank Cindy G
Response from EmbassyMiami, General Manager at Embassy Suites by Hilton Miami - International AirportResponded July 26, 2017
Thank you for choosing the Embassy Suite by Hilton Miami International Airport during your visit to Miami, FL. We truly appreciate your feedback. I hope you will be willing to give us another opportunity once our renovation is completed.
The whole place was being renovated and the staff did nothing to help make the experience any better. The rooms were dirty with stained sheets, bad to nonexistent internet and loud construction throughout the night. The rooms are very out dated. The parking is touch...More
Review collected in partnership with Embassy Suites Hotels
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Really unusual spot to find. Give yourself plenty of time.
The shuttle runs every 30 minutes during the height of the day on the hour and half hour.
I paid $29 for 3 days with advanced reservations. The normal rate is $25 per day.
We are currently staying here and it is a big & busy hotel! We are here just one nite before our cruise tomm and the convenience is amazing: shuttle to cruise, parking for duration of trip easy to book, large room with separate living room,...More
$155 - $289 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from maryl1152017 | Reviewed this property |
The reception does start around 5:30. Sometimes it can be at five. But usually 5:30. The breakfast times are listed on the inside of the elevators at the hotel. They start I think at 7:30 -8:00. I do suggest to get... More
The reception does start around 5:30. Sometimes it can be at five. But usually 5:30. The breakfast times are listed on the inside of the elevators at the hotel. They start I think at 7:30 -8:00. I do suggest to get there very early to get a seat though.
Response from JHender161 | Reviewed this property |
When you get to the 2nd floor you will see large signs on the posts telling you specific areas of what stops where busses, taxis, uber, shuttles etc. Also, put this number in your phone (305)634-5000 (It is the hotel phone... More
When you get to the 2nd floor you will see large signs on the posts telling you specific areas of what stops where busses, taxis, uber, shuttles etc. Also, put this number in your phone (305)634-5000 (It is the hotel phone number and you can call and ask how long it will be)