Excellent hotel, clean and spacious rooms. The staff is outstanding from the front desk to the bar and restaurant. Really impressive. Aurelio took care of us at check in and fixed an error in my companies part. Went well out of his way. Thank you
Checking in was great Aurelio was great with hospitality and helping me get what I wanted! Ask for him! He will go above and beyond for you. The room omg beautiful and a huge space, bathroom like a real spa.
When we first arrived on the 9th around 12mid the front desk clerk was very nice and greeted us with appreciation.. so we’re All the shuttle attendants Everyday very friendly! ..but…. The Evening front desk/guest services were not hospitable and rude.. and the one when we were checking out on Mon 13th around 11:15am looked annoyed …didn’t greet us as we walked up to the counter or thank us for staying or Nothing!
Some Front deck clerks weren’t hospitable at all. A black bald head guy in particular who works on the afternoon shift. I’m also black so it’s not racist. My wife and I was asking about the parking and he was kind of standoffish not really answering the question. And the food selections for breakfast were only fit for a baby to eat. I’ve never seen a bagel, so small or a danish so small and for the price of the room, the food should have been included 👎🏽 But other than that it is a very beautiful hotel. And a great place to stay. Your shuttle drivers get 10 stars. 🙂
EB hotel is a diamond in the coal fields of hotels! The amenities and the class of service beyond reproach! The rooms are magnificent and the staff is very professional. Especially Alberto! Excellent!
Our bartender Alberto was excellent!! The food and service here has been outstanding. Alberto was so helpful and answered all of our questions regarding our stay in Miami. The breakfast here was excellent. 10/10
This hotel was close to the airport with shuttle service than ran often. The staff were friendly. The room was clean and spacious. We enjoyed the pool as well as the restaurant. Comfortable king size bed. Reasonably priced for the area. Would highly recommend.
This is an excellent hotel very close to the airport. We stayed on a "park and fly" package prior to leaving on a flight to the Caribbean. The room was fantastic, the food and drink were excellent, and the shuttle to and from the airport was very convenient and allowed us a stress-free experience. Highly recommended!
Alberto is the best bartender ever. He will take great care of you and make you feel very welcome. This is an amazing hotel but Alberto really pushes it over the top with his great service and personality
I recently stayed at the EB Hotel Miami where I had the pleasure of meeting Yudisan, the bartender. He made me the best mojito I've ever had - it was so delicious and refreshing! Not only was he a skilled mixologist, but he also had a great sense of humor that had our entire group laughing throughout the night. If you're ever in the area, I highly recommend stopping by the hotel bar and asking for Yudisan - he's a true gem!
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