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Courtyard Miami Lakes

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Courtyard Miami Lakes
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189 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was ok in here. Typical courtyard, so it's getting a bit dated. Very clean though. I thought the mattress was uncomfortable as heck, but that may be personal preference. The staff were all super nice. The breakfast was really good. I'd stay here again if needed and not be bothered by it.

Helpful?
Thank Andrew G
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I had our wedding vow renewal ceremony on Sunday, August 28th 2016. We stayed here for 4 days and it was nice. The only issue we had was that the maids didn't come and clean our room one day and we had to call the front office. But besides that, the rooms were clean, the employees were... More 

Helpful?
1 Thank Reen0040
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 23, 2016 via mobile

I've stayed here several times in the past while working in the Miami Lakes area. The rooms and linen are always clean and the staff is also very courteous and willing to do what it takes to make your stay enjoyable. There is also a plaza and restaurants within walking distance. The hotel also has a bar and Bistro area... More 

Helpful?
1 Thank Memdjr
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Memdjr, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Miami Lakes was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

Tampa, Florida
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 22, 2016

I teach a technical certification class that takes five full days starting early on Monday so I always need to check in late on Sunday. The hotel typically has to receive and store lots of heavy equipment and prepare the meeting rooms so I don't have to work too hard before turning in. This location was close to perfect. The... More 

Helpful?
Thank Kevin S
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Kevin, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank you... More 

1 review
5 of 5 stars Reviewed August 7, 2016

Home away from home, with amazing staff who are pleasant, respectful and eager to please. I have been staying here for 19 years and I can honestly say that, although they have upgraded the entire facility including staff, the essence of professionalism has never changed. I will continue to make this my home away from home. I HIGHLY RECOMMEND!

Helpful?
Thank Janet O
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Janet O, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank... More 

Punta Gorda, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 23, 2016

Do not stay at this location if possible and if you do, be sure to ask NOT to overlook the pool area if you want any sleep or quiet. Extremely disappointed. Especially so since Trip Advisor was used for reviews of this location before choosing this hotel at this location.

Helpful?
Thank R K
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear R K, Every process put in place is aimed at providing you with an unforgettable hotel experience. Thank you for taking the time to share your recent experience at the Courtyard Miami Lakes with us., I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise... More 

Eatontown, New Jersey
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 22, 2016

Conveniently located next to a shopping center that has several restaurants and a grocery store. Comfortable hotel with friendly staff. Nice pool area. A/C is one of the units by window. A little difficult to control. Refrig in room. Spacious.

Helpful?
Thank Jerzee13
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Jerzee13, The Courtyard Miami Lakes thanks you for taking the time to let us know about your service experience at our hotel. Our guest’s expectations in terms of hospitality and service are our number one priority. We are pleased and proud to hear that your recent stay with us prompted you to extend your compliments to us. Thank you... More 

Miramar, Florida
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 4, 2016 via mobile

Forgetful, uneventful, clean, comfortable, ok. Had a two day company meeting, many of us stayed over night. Chairs were not comfortable for sitting long periods of time. My company is not booking it again, we're moving to the one on Miramar Pkwy.

Helpful?
Thank WISHTHISHELPS
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear ANNIEANDTERRI, Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope... More 

Jacksonville, Florida
Level Contributor
123 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed June 26, 2016 via mobile

I was impressed just walking in. What a terrific staff! Rooms are typical courtyard but the people are a cut above. Nice area with plenty of restaurants and shopping I will absolutely stay here again. I am also recommending them to my company for our many business travelers. Special thanks to the GM

Helpful?
Thank MikeTretick
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Mike, How happy we were to receive your praise about your recent stay at the Courtyard Miami Lakes! Our team takes pride in their ability to meet and exceed our guests’ expectations, and as such, it is extremely valuable to hear from guests in confirmation that our efforts are successful. Thank you so much for your patronage and complimentary... More 

Denver, Colorado
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 19, 2016

Not being from the area, this hotel had kind of a confusing way to get to the highway. After staying there for a few days, I got the hang of it, but not sure I would recommend to someone who has to drive to any business appointments in the morning that require taking the highway. Otherwise, the staff were really... More 

Helpful?
Thank Haley H
876orlando, General Manager at Courtyard Miami Lakes, responded to this review

Dear Haley H, Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Miami Lakes

Address: 15700 NW 77th Ct, Miami Lakes, FL 33016-3439
Location: United States > Florida > Miami Lakes
Price Range: $122 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Miami Lakes 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Courtyard Miami Lakes Hotel Miami Lakes
Miami Lakes Courtyard
Miami Lakes Marriott
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