More than just a hotel, Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. As one of the last independent hotels in Miami, our focus is to provide simply great service in an upscale ambiance. We have been welcoming guests for over 45 years and pride ourselves on creating raving fans, one guest at a time. With our commitment to "Raving Fan" hospitality, we promise a level of service and attention that is twice as good as our competition.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Location
6842 Main Street Main Street Shopping Center, Miami Lakes, FL 33014
Miami Lakes Hotel
789 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
I have stayed in the Shula Hotel quite a few times over the years. I like the location on Main Street in Miami Lakes because it is an easy destination for meetings near Miami International Airport and equally easy to get to Aventura or Ft. Lauderdale. The garden setting inside the interior of the hotel is quite lovely as is the pool (and the spa) but the rooms are "tired" and need updating. My room had a small veranda overlooking the gardens but it was almost impossible to get to the veranda because the sliding door wouldn't "slide". In addition, the water was cold in the shower (even after letting it run for many minutes. I reported this after the first day but it was not corrected. I probably won't take a chance by staying there again.
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Date of stay: February 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip:If staying here (not recommended) definitely select an inside room with view of the pool or garden.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adriana Torres, General Manager at Miami Lakes Hotel
Responded Mar 12, 2020
waltertw2013 - Thank you for taking the time to share your most recent experience. We appreciate your loyalty throughout the years, and we are sorry to have not met your expectations this time around. We apologize for the inconsistencies with the maintenance items in the room, and we regret not having corrected these items during your stay. Please be assured that your feedback has been communicated to our engineering team to address accordingly. We hope you can reconsider and give us another opportunity to be of service during your next visit t Miami Lakes. Thank you and safe travels, Adriana
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My wife and i enjoyed a night in this hotel before embarking on a cruise from Fort Lauderdale. We arrived around 8pm and check in was very quick and easy, we were shown to our room, which was surprisingly big and specious, the bed was very good and the coffee machine was a nice touch. The hotel had a outside pool but we didn't get a chance to use it due to bring picked up for our transfer quite early the following morning. It did look good though. We had an evening meal and breakfast in shula's2 steak and sports bar and the food was very good, we thoroughly recommend the nachos but you will need to share them!!! The hotel itself was in a perfect location, 20 mins from Miami airport and half hour from the port. Right outside was Main Street shopping mall, literally less than 2 minutes walk away. There is also plenty of choice of restraunts if you didn't fancy the hotel food. All in all a really good place to stop over and we would deffinatley use this hotel again.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adriana Torres, General Manager at Miami Lakes Hotel
Responded Mar 12, 2020
SheppeySpoon - Thank you for complimenting our property and amenities. It sounds that though your stay was short, you and your wife got to explore and get a feel of what Shula's Hotel has to offer. We definitely have an excellent location with lots of dining and shopping options just walking distance from the hotel. There is also plenty to do and enjoy on our grounds as well, and our restaurant has quite a few items that are simply memorable! We hope your cruise vacation was fantastic, and we look forward to your future visit! Hopefully, it will be a longer stay, so you can take advantage of all our amenities. Thank you and safe travels, Adriana
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Perfect restful stay at a very large hotel complex in Miami Lake
We had a fantastic light spacious modern room with one of the comfiest hotel beds I have ever encountered.
Reception was fantastic great service
Buffet breakfast more than adequate
Ideal for a pre cruise stay
I would not suggest it is ideally located for an extended stay unless you had a car or was an avid golfer.
There are a number of restaurants nearby within a 5 minute walk however not much else
Around 40 mins transfer from Miami International airport ($50 in a yellow cab)
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Oriach, Revenue Management at Miami Lakes Hotel
Responded Jun 26, 2020
Dear jdwhu34, Thank you very much for your review we really appreciate your comments in regards to our reception and we will make sure to advise them of it. We hope we can host you again soon. Kind Regards, Andrea O Revenue Manager
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What started off as a good moment/event for teenage seniors celebrating a memorable night, turned bad in minutes. I went to the Miami Lakes Hotel located in Miami Lakes thinking I was going to be able to watch my niece and her friends get ready for their senior prom but within 20 minutes of me being there the security guard that is employed by Security Alliance (Andy)rushed down the walkway to the room with a hotel manager. Once they arrived at the room they refused to speak with me or my sisters husband, they wanted to only speak with her because the room was registered under her(not a big deal but she was helping my niece get ready for her special day). Once she was able to come out they informed her that the food setup outside was a fire hazard. After about a few minutes I started breaking down the food because we just wanted to make sure the girls enjoyed their day. Within 20 minutes of breaking down the table the same security guard was standing in the corner on his cellphone and returned with another guy who said everyone had to leave. It was a terrible thing to hear that now you have to be rushed out the room because according to management you can only have 4 guest per room. Because this bothered me I requested to speak with management. In the middle of the hotel there is a Tiki hut area. At that table there were about 4-5 men sitting with music drinking alcohol (several bottles on table) on the other side of them there was about 7-10 people boxing. I asked about an open container policy and management did not seem to know what the rules were. I was disgusted because I felt like we were being discriminated against. There was no noise coming from our gathering and there were no guest being disturbed. We didn’t have alcohol and we didn’t have music. The security guard seemed very happy that we were told we had to leave out of the pool area(no one was in the pool). This by far was the worst experience I have ever had at any hotel, even kid friendly hotels give better treatment than this. Prior to renting the room my sister asked if she could have the event there and she was told she could but apparently they didn’t give that message to everyone. The operations manager (Fran) was leaving before he made the decision to shut everything down and the hotel managers (Rafael and Chris)watched at the front desk as security (Andy) harassed us by the room. The room was a spacious room but for the price and treatment from Security Alliance staff (Andy)and hotel management, I would never rent a room from this place.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Marte, General Manager at Miami Lakes Hotel
Responded Jun 3, 2022
Dear Butterflii3s5: We are very sorry that the celebration of your niece's prom was not as you expected. I can assure you that the safety and security of all our guests is the number one priority at our hotel, and for that reason, if at any time we spot a fire hazard, a fire Marshall violation such as having over ten people in a room or non register guest at deliciated areas such of the pool we need to make sure they and the rest of register guest are secure. If we can be of any assistance to you for future events, I can arrange a meeting with our events catering department to assist you. Thank You, Fran Marte, CHA
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The most horrible experience ever. A total of $643 was paid for 3 nights January 2 thru January 5. About $214 a night for a huge disappointment. My room was not available for check in until 5:30pm when I was told 3pm. As soon as I checked in with my 3 kids I was disgusted and aggravated with the room. Hair on the back of the door, on the floor, tub looked stained and not clean and the hallway my room was on smelled of heavy cigarette smoke. My youngest son has asthma bad and I was not comfortable sleeping in the room. After 2 minutes or so after observing I went to the front desk to inform and request cancellation of my stay. I was told I paid through the Offense Defense Bowl 2020 program and they are responsible for giving me my money back. Not the case... I was charged for 1 night even though I did not stay which is ridiculous. I shouldn't be charged because their room was not cleaned and I refused to stay. They were booked solid so another room was not available. All a scam...
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from adrianat789, Manager at Miami Lakes Hotel
Responded Feb 11, 2020
436shundam - Thank you for providing your feedback. We are very sorry that our accommodations did not meet your expectations and that our staff could not provide an alternate solution. Since the accommodations were pre-paid through the group mentioned, out hotel is unable to provide you a refund directly. However, we are willing to review your reservation and work directly with the group contact to provide whatever information is needed to help resolve this situation. We thank you for taking the time to review your stay. Safe travels, Adriana
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Had my daughter’s wedding in the lush green courtyard. Perfect backdrop for a tropical style wedding. We stayed 2 nights and the rooms were very nice and comfortable. Nice view of the gardens and a little porch to relax in. Can’t say enough about the staff who were very attentive to our needs. Stand out was the front desk manager, Chris Beltrami, who went above and beyond to make sure everything was perfect. It was a wonderful wedding weekend!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adriana Torres, General Manager at Miami Lakes Hotel
Responded Mar 13, 2020
ana313 - Thank you for sharing your experience. This was definitely a one of a kind celebration for your family, and we are very honored to have made a positive impact in such an important moment. We are glad that everything from the guestrooms, to the atmosphere and staff resulted in a simply great experience. We appreciate your comments about Chris as well. We hope you continue to create family memories with us at Shula's Hotel. Thank you, Adriana
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I’ve stayed in this hotel several times over the last few years, and the quality of service is deteriorating with every visit. The staff is not friendly or accommodating, and while the hotel went through renovations recently, plumbing is still a major issue, as well as pillows and AC which is directed at the head of the bed (cold air blowing at your head all night long). Rooms are not too clean and neat, moving a chair revealed some type of oil slick which means floors are not washed properly. Whipping the bathroom floor collected a bunch of hair on towel....have short hair so not mine. Any complaints are met with “sorry can’t help you”, thus will look for a new hotel.
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Date of stay: August 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrea Oriach, Revenue Management at Miami Lakes Hotel
Responded Aug 18, 2020
834Dk, First I want to thank you for being a loyal guest to Shulas Hotel & Golf Club. We are very sorry to hear about your recent experience with us and we regret not having an opportunity to make them right before your departure. We do thank you for sharing this with us and we will be sure to share this with our team. Our guest's experiences are the most important goal to us and we will be sure to use your comments as opportunities to prevent future guests from similar experiences. You can contact me at fran.marte@grahamhospitality.com as I would like to personally ensure your next experience is a memorable one. Fran Marte, CHA, CAM Director of Operation Hospitality Division
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1. Reserved a room with a balcony. Arrived to find that we were not given a balcony, instead we were given a “patio”. Not the same. Our request to be moved to a balcony was denied 2. Woken at 6:30 am by staff in the hallway making an absolute racket for 30 minutes 3. There has been someone power washing the pool area since 8:45. Extremely loud. Not exactly relaxing.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You would think with the name of Shula's it be be a winner. I was wrong for thinking that. Upon arrival my son and I went to the front desk to check in and was met with an NOT so friendly desk clerk, upon completion of checking in we had to ask where the parking was for the hotel, parking was not visible from the drive in or at the front entrance. The cleck mumbled it was around back, still had not given us any idea where our room was located, we parked and looked for our room for about 5 minutes before it was located in another building. My 22 year old son needed the Wi-Fi code for his computer, he attempted to call the front desk from the phone in the room and it would not connect to the front desk he tried calling the hotel from his cell phone and could not reach the desk, he then walked up to the front desk to ask the code and was rudely told the pass-code, the clerk never looked up from what he was doing. Now lets get to the room: 1) 1 bar of soap for the 2 sinks and shower 2) phone didn't work 3) Hot water from both hot and cold levers on one sink 4) items on the floor from previous guest 5) desk lamp broken the head of the lamp hanging by wires and dimmer switch not working properly
Needless to say less than impressed!
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Marte, General Manager at Miami Lakes Hotel
Responded May 7, 2021
Hi Jeff Thank you for taking the time to write this detailed review. We sorry your experience at our hotel was not as expected. We take these reviews and feedback very seriously and do everything we can to ensure that the guest experience will be memorable. We will continue working hard to ensure our quality, experience, atmosphere, and service are up to par with the highest standards. We hope to have you back again in the future for another different experience. Regards, Fran Marte, CHA, CAM
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From the standpoint of location and front-desk staff, this hotel is great. But from the standpoint of the housekeeping staff, it is really bad. Housekeeping is badly trained. They tlk loudly in the hallways like they own the place, they knock on your door and proceed to open it without waiting for a reply. They ignore the do-not-disturb tags on the outside of the door, and they throw you out of the room if they need to make it up. I understand there may be policy that a guest cannot be in the room when it is being made up but a) the front desk needs to explain that to you when you check in, and b) the housekeeping staff need to be more polite about it. My Spanish is limited but I was lold "Tiene que salir", which, if I am not mistaken means "You need to leave". No request, no reference to policy, simply this.
On the last day (a Saturday), there was also some sort of yard sale in the hotel parking lot with loud music. I found it a little too much.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fran Marte, Other at Miami Lakes Hotel
Responded Jun 26, 2022
Good evening Mr. Tovbin. I appreciated your comments and feedback as we spoke during your stay for the security of our guests and employees, the housekeeping service will be done at the guest's request and convenience but not with the present. Again thank you for your feedback. I'll review it with the housekeeping manager. Regards, Fran Marte, CHA
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Hello thank you for contacting us.
Our breakfast is been serve temporally in our gourmet café "Vita France" located at the entrance of the hotel.
We have packages that includes breakfast and also guest will pay on their own if they not pick breakfast pakages.
Regares,
Hello, I apologize for any inconvenience you may have experienced during your stay. From your description of the black and white tiles and green dressers, it seems you stayed at Miami Lakes Hotel and Golf, which is our sister property. Again, I truthfully apologized for this and will make sure to bring this up to management. I appreciate your feedback. Safe Travels!
There are more places to choose from in the Miami Lakes area.
PRICE RANGE
$144 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shula`s hotel and golf club, shulas hotel miami lakes
FORMERLY KNOWN AS
Shula's Hotel & Golf Club
LOCATION
United StatesFloridaMiami Lakes
NUMBER OF ROOMS
205
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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