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Eden Roc Miami Beach Resort

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Eden Roc Miami Beach Resort
Eden Roc Miami Beach Resort
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914 Reviews from our TripAdvisor Community

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Showing 730: English reviews
Tokyo, Japan
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Had to stay here for 4 nights for a conference. I figured it wouldn't be too bad since it is on the beach and looked okay from the reviews. I was disappointed to find that the entire allure of being on the beach is gone. The beach is completely under construction as far as the eye can see. Bulldozers and... More 

Helpful?
Thank BostonExpat
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Eden Rock I have stayed at several times with various family members and friends. We all keep coming back to this hotel when we visit Miami to celebrate different occasions because of the location, pleasant staff, spacious rooms and just an overall elegant hotel. Don't let the outside look of the hotel fool you. My family and I will... More 

Helpful?
Thank levora
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear levora, Thank you for your recent stay as well as your previous stays with us. It's wonderful to see our guest's return time and time again. We are committed to helping create lasting memories for all of our guests. We are delighted to be your hotel of choice in Miami Beach. Thank you again. We look forward to welcoming... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was pleasantly surprised by the Eden Toc, recently acquired by Nobu, the hotel is going through some changes. They were replenishing the beachfront when we were there which was a bummer. But will be amazing when done. Pool is lovely, water perfect temp, waitstaff at pool attentive. Lobby hotel staff friendly and fun and so helpful. Everyone genuinely seems... More 

Helpful?
Thank Runnergirl36
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear Runnergirl36, We are delighted to hear of your recent stay especially as it pertains to our colleagues, the heart of our hotel. They are absolutely committed to providing our guests with memorable stays. Thank you you again. We hope to welcome you back soon. Warm regards, Oliver Malik Hotel Manager More 

Snelston, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived were really really pleased, pool area beautiful. Staff very friendly, we had a lovely ocean view/ pool view. We made use of the volley ball net as there were 7 of us - great fun. We stayed for 5 nights, the last two days/nights there was a group of dancers and they over took the whole hotel... More 

Helpful?
Thank Jo-AnnC2743
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear Jo-AnnC2743, Thank you for the recent stay and the feedback. We are delighted to learn that you enjoyed the hotel and we certainly regret the disturbances due to the group. We have been addressing these issues with the team and continue to strive to provide exceptional experiences for all our guests. Many thanks again for you stay. We look... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

I could not be more impressed with the exceptional customer service provided by Derrick, a member of Eden Roc's security staff. When, during a conference, I became separated from my cellphone, I did what every working professional does - I panicked. Activating the tracking capability on my iPhone was useful, but led me to several different areas on the hotel... More 

Helpful?
Thank Robert E
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear Robert E, Derrick is indeed a true professional and very committed to service and the security of our guests. I am pleased that he was able to help recuperate you phone and that all was well. I will share your review with him personally. Thank you for your stay. We hope to welcome you back again soon. Warm regards,... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Eden Roc Miami!!!!! Amazing experience. My husband and I have been displaced for this full year due to our employment loactions. Needless to say I was fortunate to get down to Miami from ATL to be with him for our anniversary. We had the pleasure of enjoying a one night stay at this Hotel and man all I can say... More 

Helpful?
Thank Ietta B
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear Ietta B, Happy anniversary! We are so happy to hear that you were able to get away with your husband and celebrate this milestone. We are thrilled that you selected the Eden Roc and that your time with us was memorable. I will share your comments with Claudine and Alicia. They will be so pleased to hear from you.... More 

Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my girls decided to go to Miami and stay at the Eden Roc. The best decision we made. The staff was Excellent!!!! The breakfast buffet was Excellent!!!!! The room was soooo beautiful. The view we had was everything. I can't wait to go back and will always stay at the Eden roc.

Helpful?
Thank TeoceaJ
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear TeoceaJ, Thank you for your recent stay and for the delightful review. I can't agree with you more on breakfast; it is exceptional and it is the best way to start your day with us! Thank you again. We look forward to welcoming you back again soon. Warm regards, Oliver Malik. More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a really great experience back in June on a work trip where we hosted our convention at the Eden Roc. All of the banquet staff was exceptional to work with, and they really made our job hosting the convention so easy. Javier and Ozzy were two of the staff members that truly went above and beyond to make... More 

Helpful?
Thank gray930f
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear gray930f, Thank you for sharing your experience on Tripadvisor. It was a pleasure to host you and your group. We are truly appreciative of the feedback and will share your comments with Javier and Ozzy. We hope to welcome you back again on your next program. Warm regards, Oliver Malik Hotel Manager More 

Geneva, Switzerland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Sadly I was here on business and did not have time to enjoy all 3 swimming pools and the SPA. The property is beautiful and my room had an incredible sea view (1447). The reception was very efficient and welcoming (Alexa). The restaurant NOBU was delicious. Despite the construction and the beach being closed for repair we had a wonderful... More 

Helpful?
Thank 374donnar
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear 374donnar, Thank you for you stay. We are so pleased you enjoyed your time with us and hope you will come back for some leisure time soon. We appreciate the feedback and that you took the time to share it on Tripadvisor. Warm regards, Oliver Malik Hotel Manager More 

Philadelphia, Pennsylvania, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, the downsides. Miami is expensive generally and this resort is as well. Resort charges, extra charges for an umbrella on the beach. Pools close at 8 pm. Balconies have only partial privacy walls so you can almost see into your neighbor's room (and vice versa). Lack of restaurants other than Nobu (if you don't like sushi, there are no... More 

Helpful?
1 Thank Neil S
omalik2016, Manager at Eden Roc Miami Beach Resort, responded to this review

Dear Neil S, Thank you for vacationing with us and for taking the time to write a review on Tripadvisor. Your feedback is most important to us, especially as it pertains to our team. As you know, we are in t he final stages of a transition and will soon have an additional oceanfront restaurant called Malibu Farm. This restaurant... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Arriving onto the scene during one of the most glamorous eras in Miami Beach history, Eden Roc Resort Miami Beach has always served as a cosmopolitan sanctuary for travelers near and far, ever evolving to meet and exceed the expectations of its well-heeled guests. Today, the resort continues to captivate the hearts and minds of a worldly audience by pairing contemporary sizzle with timeless elegance. The result is a sophisticated resort far away from the hustle and bustle that commands its own place on a generous stretch of beach. It is here where guests can marvel at celebrated and timeless design, internationally acclaimed cuisine, award-winning hospitality, and unprecedented luxury. ... more   less 

Additional Information about Eden Roc Miami Beach Resort

Address: 4525 Collins Avenue, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach
Price Range: $254 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Roc Miami Beach Resort 4*
Number of rooms: 481
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Also Known As:
Eden Roc, a Renaissance Beach Hotel Miami Beach
Eden Roc, a Renaissance Beach Resort And Spa
Renaissance Miami Beach
Miami Beach Renaissance
Hotel Style:
#2 Top resorts Hotel in Miami Beach
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#27 On the Beach Hotel in Miami Beach
#35 Business Hotel in Miami Beach
#53 Romantic Hotel in Miami Beach
#59 Family Hotel in Miami Beach
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