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Winter Haven, Autograph Collection

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Winter Haven, Autograph Collection
Winter Haven, Autograph Collection
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1,201 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was very nice. A boutique experience. Couldn't have asked for a better location. The star and reason for 5 stars instead of 4 is Esteban at the front desk. He took care of every question we had and went well above and beyond what one would expect: excellent dinner reservations, beach chairs, and breakfast. He provided one of... More 

Helpful?
1 Thank Scott I
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hospitality was great, the food very good , the staff service excellent. BUT the music to the outside restaurant is too low and out dated. Which makes the atmosphere a not so good but it is a delight to just drink and eat with your partner.

Helpful?
Thank JWOLF V
John P, Manager at Winter Haven, Autograph Collection, responded to this review

I apologize for the negative issue you experienced concerning our music in the restaurant. We have notified the proper departmental leadership and will ensure that improvements are made so the issue does not reoccur. Thanks More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Clean, at a very good location situated . Staff was polite. Food was pretty satisfying. No complaints . Of course it could be a little bit renovated, but this was not a problem actually. Great value for money. Beach is really nice next to it. Many choices around for food and shopping. A little bit noisy at night , but... More 

Helpful?
Thank Sofia K
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great experience at a Marriott Autograph. We loved the location and restored Art Deco style of the hotel. Other reviews mistakenly complain about aspects that give this place it's charm. Yes the rooms and especially bathrooms are tiny but that is hardly a deal breaker. The hospitality was great, especially Juan up front! Juan made us feel like VIPs! Room... More 

Helpful?
Thank Nathan F
Gainesville, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

We had a very nice stay. The main reason to choose this hotel is its excellent location. we found hotel staff to be friendly and helpful. the comments about fans and dehumidifiers in the hallways are accurate and it is an odd situation. once inside our room, though, it was very clean and nicely appointed. My experience is that most... More 

Helpful?
Thank Troidmo99
Struer, Denmark
Level Contributor
184 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

A gem of a hotel, and Esteban at reception is the Star. Good location, in the middle of everything. Small but elegant rooms. Fantastic all male staff, that sang do enough for you. Continental breakfast is excessive. Good solution with free beach chairs. Would most Definately go again

Helpful?
Thank Jens L
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We arrived at around 2:00 PM, front desk staff was friendly. I wanted to get information on how to get to Little Havana. The front desk clerk suggested we use the Hop-on Hop-off bus and told us they sell the tickets there. He told us the bus stop was around the corner right in front of a very well know... More 

Helpful?
Thank Anna U
New York City, New York
1 review
2 of 5 stars Reviewed 1 week ago

I am very disappointed with my stayed at this hotel. I was there over last week and the reviews that I had read before booking was helpful until i got there. 1. Poor service- I had room service only once for my 4 days stay. 2. There was no fresh towels,we had to reuse the dirty ones, even called the... More 

Helpful?
Thank saadialli
John P, Manager at Winter Haven, Autograph Collection, responded to this review

I apologize for the housekeeping and noise issues you experienced during your stay. We have notified the proper departmental leadership to ensure these issues do not continue. Please contact me with any further information. Thanks More 

Washington Dc Suburb
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We are in love!! Too many people to thank, but these guys & ladies in these distinguished pink jackets are all about BUSINESS!! They will take care of your requests to make you feel invited and welcomed and appreciated for doing business with them! We will most definitely be back!! By the way (btw), they did NOT ask us to... More 

Helpful?
Thank Jones Family F
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at the Winter Haven over New Years and was thoroughly satisfied with the property, staff and amenities. To be sure, this is a very old building that has been remodeled very well. That said, the rooms are extremely comfortable and maintain the classic art deco design. Lots of great activities within walking distance in all directions.

Helpful?
Thank Kevin H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Renovated 1939 Art Deco property located in the heart of South Beach on Ocean Drive. Rooftop terrace offering breathtaking ocean views, sun loungers and full food and beverage service. Fresh Florida seafood at Rock Lobster and finely crafted cocktails in the lobby bar. ... more   less 

Additional Information about Winter Haven, Autograph Collection

Address: 1400 Ocean Drive, Miami Beach, FL 33139 (Formerly Winterhaven South Beach)
Location: United States > Florida > Miami Beach
Price Range: $150 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Winter Haven, Autograph Collection 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Winterhaven South Beach Hotel Miami Beach
Winterhaven South Beach Miami
Hotel Style:
#39 Business Hotel in Miami Beach
#46 Romantic Hotel in Miami Beach
#47 Luxury Hotel in Miami Beach
#55 On the Beach Hotel in Miami Beach
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