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1685 Collins Avenue, Miami Beach, FL 33139-3136
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Room & Suite (639)

About

#84 of 230 hotels in Miami Beach
Location
4.8
Cleanliness
4.3
Service
4.3
Value
3.7
Temporarily Closed until further notice Located in the heart of South Beach and directly on the ocean, Delano is the ultimate world-class urban resort and self-contained destination. Boasting America's first Indoor/Outdoor Lobby, the hotel's public spaces create the feeling of an interwoven "village" with almost no separation between indoors and out. With its soaring and unforgettably beautiful Lobby, legendary white Guestrooms, lushly landscaped Orchard, breathtaking Pool, the renowned Club Essentia wellness center and spa and stunning private beach, Delano epitomizes Simple Chic for a modern world. Delano offers seasonal packages and special offers including spa, breakfast and parking packages.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Airport transportation
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Billiards
Nightclub / DJ
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Solarium
Baggage storage
Concierge
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Ocean View
Languages Spoken
English, French, Spanish, Italian and 1 more
3278Reviews59Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Lee Ann Murray wrote a review Sep 2021
Dallas, Texas364 contributions95 helpful votes
While some luxury properties can tend to skew stuffy and formal, the Delano is anything but. Trendy, but laid back and cool, understated. While I love the chic all white rooms and wonderful service, the lounge and bar steal the show. The bartenders are very friendly and fun and the white flowing sheets are just the perfect touch for a beach front hotel bar. The location is "hot" and very walkable to all the places you want to be and really that's the reason you come to South Beach.
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Date of stay: December 2020
Cleanliness
Service
Sleep Quality
Room Tip: High floor, ocean view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Vikram Talwar wrote a review Sep 2020
1 contribution8 helpful votes
Im in praise of the hotel staff & amenities but would like to tell the readers about my horrendous experience during check out. My room was fully paid by the travel agent but at the time of check in I got charged again by mistake by the hotel (its too big of a mistake by a reputable hotel). Its ok mistakes do happen. I checked out on the 2nd of march 2020 and after calling the hotel and writing continuous emails to them I still haven't got a refund till date (today is 2nd sept 2020). Even after being at fault the hotel management is not bothered to process the refund. All they have been saying for the past 6 months specially Mr. Maykel Albernas is that the refund is in process. Every time I call the hotel I'm charged international rates since I'm back in India. Ive been tossed to about 6 different people to whom I had to narrate the entire wrong charge story leading to no result. Ive never faced such a horrible experience with any management before this. I request anyone planning to stay at the Delano or any subsidiary to please be very cautious at the time of check out
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
9 Helpful votes
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Nima A wrote a review Jul 2020
Saddle River, New Jersey18 contributions13 helpful votes
As always the Delano absolutely rocks. Great pool, menu changes a bit but still delicious. Hotel staff is attentive and always ready to provide customer service. Rooms are clean and always turned over promptly.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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corderia labuntala wrote a review Jul 2020
Port Richey, Florida17 contributions22 helpful votes
Yeah I like this placeThe rooms have four walls and a And a shower and toilet I met a lot of nice people in there nice pool too and beach very pretty you’re a lot of people in the pool make it fun the pool The pool has water in it good for swimming I like this place I’ll come back
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Date of stay: August 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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JonAd1274 wrote a review Jun 2020
4 contributions11 helpful votes
Much like other recent reviewers I took had booked a stay at Delano where they took a 1 night deposit up front. Then the hotel could not honor the stay due to being closed for Covid-19. I have called and spoken to the operator at the hotel numerous times and gotten no response. When I first spoke with them about the cancelation they said I would get a refund within 10 days. Then they said they were taking a little longer. Then they said within 60 days I would have my money. Of course that did not happen either. I would not recommend anyone stay with Delano or SBE Group hotels based on this type of customer service.
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Date of stay: March 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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ABennion26 wrote a review Jun 2020
Boston, Massachusetts2 contributions3 helpful votes
We had planned a road trip across Florida but were unable to travel due to Covid 19. We booked this hotel with free cancellation and cancelled on 23rd March. They took the money for a night’s stay immediately but have still not returned the money. They make excuses about the lock down but we cancelled before this. We had booked 14 hotels for our trip and this hotel is the absolute worst for service and response.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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FC2010 wrote a review Jun 2020
London172 contributions209 helpful votes
+1
The Delano is a 5 star hotel on Collins Ave. in Miami. I have been to Miami serval times and always drop into the Delano for dinner and drinks. So, I booked the hotel to celebrate an important milestone birthday. I dropped the hotel a line to let them know I had made a reservation (but never received a response) and expected a little special attention, but there was no acknowledgement of my special occasion by the hotel. We were given room 1112 with a street view (Collins ave.). The all-white room was tired at best, with scrapes and dents around the place and curtains that didn't close. While there is such a thing as wear and tear, I don't want to see that at a premium hotel! The bathroom was so small, not a luxe space at all. But the room was well tended by the cleaning staff. I ordered room service for my birthday - Eggs Benedict and pancakes - it was so good - see pics. We had dinner on the terrace that evening, it was so good - the squid ink pasta is exceptional (see pics) - our server was chatty and attentive. I noted it was cheaper to dine there as a guest than as a walk-in. For me, it is small details that make a stay special, like a bottle of champagne and a note for an occasion booking, that make the stay just a little more special - especially when you are paying for a five-star hotel. Staff were very good and attentive, especially the pool team - who do make a fuss on my birthday when I mentioned it. However, one of my bugbears is that it is packed with non-guests by the pool. This is not unusual for Miami hotels - but why should we (guests) pay a premium for non-guests to hog the loungers????? The Delano is expensive, there's no doubt, is it 5-star?... I'm not sure it is. Many reviews say that it's had its day. Would I stay here again?... I am not sure.
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Date of stay: September 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Trudy C wrote a review May 2020
3 contributions6 helpful votes
I have stayed at the Delano 5 years in a row and have loved it .. However I had to cancel due to the Covid outbreak . I cancelled on March 23rd 2020 and have yet to receive a refund I have telephoned at my own expense from the UK ten times and was told I would receive it imminently. I am still waiting and unfortunately will never stay there again I am thoroughly disappointed with their slow response. Every other hotel I had to cancel for the same reason refunded within a week . It is absolutely unacceptable!!!
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Date of stay: May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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guej wrote a review Apr 2020
Morristown, New Jersey122 contributions83 helpful votes
I booked a last minute reservation a month ago for the Delano. I was immediately charged the next day for one night. I cancelled it that next day once it became apparent that travel would be restricted (within the allowable time frame). I received confirmation of cancellation. A month later, no refund. I have called and was directed to their website which states they are honoring cancellations. I have sent 3 separate emails from their website and have not received a single response. They had the staff and the ability to process the charge, but not to reverse it. I had another vacation booked at a Marriott. I canceled and was immediately refunded the room charge. This hotel is part of a hotel group (Morgan Hotel Group). It's not a mom and pop B&B. Not acceptable to not even receive a reply.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Alexis J. wrote a review Mar 2020
1 contribution1 helpful vote
I visited with the need of few days of relaxation to recharge but still wanted to be close enough to the action that it wouldn’t be an issue getting around. This was my first stay and won’t be my last! The hotel is stunning, calm and chic and my room was an absolute dream (very clean) and effortless to relax in. I spent most of my time at the beach club and was spoiled by the best and most friendly staff I’ve ever had the pleasure of meeting...shoutout to Louby, Giuseppe and Fred for excellent service and hospitality! From the front desk to room service and housekeeping, everyone was friendly, efficient and professional. I most definitely have made Delano my new Miami go to!
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Date of stay: February 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$54 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delano hotel miami beach, delano resort miami beach, delano miami
FORMERLY KNOWN AS
Delano Hotel
LOCATION
United StatesFloridaMiami BeachCity Center
NUMBER OF ROOMS
194
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Frequently Asked Questions about Delano South Beach Hotel
Which popular attractions are close to Delano South Beach Hotel?
Nearby attractions include South Beach Room Escape (0.2 miles), New World Symphony (0.3 miles), and EME Miami (0.2 miles).
What are some of the property amenities at Delano South Beach Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Delano South Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Delano South Beach Hotel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Delano South Beach Hotel?
Conveniently located restaurants include YUCA 105, Cafe Americano Collins Avenue, and Katsuya South Beach.
Are there opportunities to exercise at Delano South Beach Hotel?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Delano South Beach Hotel have airport transportation?
Yes, Delano South Beach Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Delano South Beach Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Miami Beach.
Are any cleaning services offered at Delano South Beach Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Delano South Beach Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Delano South Beach Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.