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The Colony Hotel

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The Colony Hotel
The Colony Hotel
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979 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice hotel I like the vibe and bar walking distance to everything. Me and my girlfriend had a room I felt safe and it was clean. Best pace to stay if your looking to be near everything on the strip or the beach. Staff is very nice and helpful thank you

Helpful?
Thank Robjohn34
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello, We wanted to thank you for your amazing review we truly appreciate it .... We take all the reviews for training purposes and we are delighted to share this one with our staff. Thank you Claudio Guadagno Hotel General Manager More 

Cozumel, Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I had booked this hotel for three nights, I had stayed there once before and though the actual rooms are not so great the staff were so helpful and as I travel with my two year old alone, staff hospitality is very much appreciated so I decided to go with what I knew......when I got there this time around on... More 

Helpful?
Thank nati61
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello, I wanted to take the time to thank you for your review and to apologize for the issue you encountered during your stay. I was made aware of the issue and provided the front office to provide you with a different unit and to upgrade you... However I understand why you felt it was best to leave. I authorize... More 

Travelers are raving about these Miami Beach hotels

1 review
1 of 5 stars Reviewed 1 week ago via mobile

I stayed at the colony for a 4 night visit and during my visit I experienced a mouse in the hotel closet, no clean towels in the room and the housekeeper did not clean the room. We complained to the front desk and they offered to provide us with two nights free for the inconvenience and they did not keep... More 

Helpful?
Thank Nanjah G
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I thought this hotel would be great due to the location, but that's literally the only thing great about this hotel. Some of the rooms are newly renovated, but the others are small and old. The weekend I stayed the elevator was out so I had to carry my luggage up three flights of stairs with no one from the... More 

Helpful?
Thank Ashley D
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello Ashley. We are sorry to see that you experienced some services issues with one member of our staff. We take this reviews seriously in order to make corrective measures. We wish you the best in your endeavors hoping to see you again in the near future..... Best Regards Claudio Guadagno Hotel General Manager More 

Baton Rouge, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is not fancy I would compare it to a dorm room with Queen/king bed options. The bathroom is small - shower, small cabinet mirror, wall plug is by the door (very weird placement and unusual you have no were to place the item you plugged. We stayed the weekend and the cold water was not working- it was... More 

Helpful?
Thank lmao1217
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello and thank you for your comments, however it seems that at what point this issues were brought up?.... Service by definition is the ability for the hotel to resolve guests issues and concerns within your stay..... Wash cloth are given to every room based on the bedding type. We provide additional one upon request.... I am not sure that... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel friend of mine gave a great review. We were not happy I don't understand how this hotel not keep fresh towels. And the linen was not clean on the bed hair in the blow dryer from previous guest. Should've stayed at the Avalon😡

Helpful?
Thank LOVELIFE20
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello, Thank you for the review, we are sorry we didn't meet your standards however we would have loved the opportunity to correct them while you were our guest. We do offer cleaning services on a daily basis and additional towels are available. I will address the staff so this issues are corrected... We wish you well in your endeavors... More 

Boston, Massachusetts
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel is old, outdated, problems with elevator, rooms small, should have listened to my friends, location is great and price but everything else falls short. Would not stay here again. Delano here we come.

Helpful?
Thank anthonyelliott
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello and thank you for your comments, The hotel was built in 1936 we do agree that our property is a landmark, our rooms are clean and functional, our elevator might have been serviced while your stay, regarding the size of our rooms that is not a service related nor can be used against us. We are sorry you feel... More 

Wakefield, Massachusetts
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed July 20, 2016

Located in the Art Deco area of Miami South beach arrived after taking eastern carriabean cruise would not let us checking till pm very noisy loud music all night cops constantly in hotel dealing with incidents awake all night disturbed by the drug dealers and put my suitcase to secure the door and to top it all after a bad... More 

Helpful?
2 Thank amberWakefield
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello, First we are shocked at the comments made, in order for someone to make allegation of drug dealer and or illegal situations you must provide proof otherwise your are profiling people and that is not appropriate to our patrons... Please note that we do not run the restaurant nor we have anything to do with the staff or issues... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 7, 2016 via mobile

The rooms are okay looking but if you have more than two people staying in the room make sure you ask for extra towels right then and there. When my friends and I arrived, we were told to pay an extra $35 because there were more people than expected. So we paid the extra. Then we found out that there... More 

Helpful?
Thank Latonya H
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello, Thank you for your review, we provide enough supplies to each unit... We are however surprised as our staff has additional supplies at the desk area, Just in case our guests need additional toiletries and or towels.... However Ms Latonya we did speak with the booking agency and explained to them our point of view ..... and we provided... More 

Worcester, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 3, 2016 via mobile

For this to even be called a hotel is poor. The rooms are awful. Our room had hairs all around the sink taps, and all over shower - please see attached photos. The noise that comes into the rooms is enough for you to want to jump out of the Windows. I have never stayed anywhere so bad. They claim... More 

Helpful?
Thank andymull1
Eddie N, General Manager at The Colony Hotel, responded to this review

Hello, Thank you for you comments, however I am wondering why you never asked to be move to another unit? Our hotel has new mattresses in 90% of our rooms as we are updating our beds.... Not allowing the hotel to make corrective measures is not fair to make such comments.... If weren't able to accommodate you we have options... More 

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Columbus Restaurant
Columbus Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
One of the most photographed Art Deco hotels along famed South Beach, The Colony Hotel is a renovated 1939 hotel that offers an intoxicating ambiance and fun in the sun for guests who just want to get away to relax and enjoy all that Miami Beach has to offer. Guests are within walking distance to South Beach boutique shops, restaurants, nightclubs, salon/spas, other world-famous sites like the former Versace Mansion and much more. We cater to visitors looking to escape the structured corporate environment and the vacationer who wants to come to relax and enjoy sun-filled days and fun filled nights. Everything that people enjoy about South Beach is literally at the doorstep of the Colony Hotel. ... more   less 

Additional Information about The Colony Hotel

Address: 736 Ocean Dr, Miami Beach, FL 33139-6220
Location: United States > Florida > Miami Beach
Price Range: $99 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Colony Hotel 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Colony Hotel Miami Beach
Colony Miami Beach
Hotel Style:
#109 On the Beach Hotel in Miami Beach
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