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I went to Miami with my family and friends back in 1998 and we had the worst experience ever. The rooms were dirty and there was nothing to do for children. I remember when being at the buffet my brother wanted a glass of milk...More
my husband & I were supposed to stay there in 2001.... We went there expecting a decent much more up to date hotel & as soon as we got there it looked like Bates Motel...Rundown, non english speaking staff with the exception of one man....More
The office staff were rude and arrogant. Most were Spanish and seemed uncomfortable with English as a second language. The room we rented was dirty; maid service was non-existent. I deliberately left garbage on the floor to see if it was vacuumed up and it...More
It all started with check-in and went downhill from there. Rude employees who probably don't want to work there. (Can't blame them). Going into your room is like going into the 50's. Picture this: Bedroom consisted of twin beds ( king was requested and confirmed)...More