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Chesterfield Hotel

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Chesterfield Hotel
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3,009 Reviews from our TripAdvisor Community

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Showing 2,597: English reviews
London, United Kingdom
Reviewed October 14, 2015 via mobile

While ideally located for the beach and bars on the strip, we found there was nowhere to escape the noise and mayhem of the strip even in our room. Had to call front desk twice in 4 days due to crazy loud music of other guests in their room at 2am. Free drinks at happy was a good gesture but...

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Helpful?
Thank Vanessa B
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good day to you, Vanessa B! We thank you for taking the time to relay your thoughts and observations regarding your stay with us here at Chesterfield. We are pleased to hear you found almost everything to be perfectly suited to your needs. We are disappointed to hear that you didn't enjoy our mood light, which is meant to create...

brechin, United Kingdom
Reviewed October 13, 2015

Stayed one night here last week nothing fancy everything was clean and tidy a bit out dated very central to south beach mins from beach and right in art deco area nice touch with happy hour 7to 8 drop a dollar in the tip jar and you get a vodka ,rum ,or Bacardi then after a few of these you...

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Helpful?
Thank deck1888
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Greetings! It's so lovely to hear from you, deck1888! We thank you for positivity and kind words on Chesterfield. We are glad you found our location to be excellent for your SoBe expectations. We are glad you were able to take advantage of our wonderful happy hour offering, the perfect way to start a fun night out in South Beach!...

Reviewed October 9, 2015

I can honestly say my 1st night at the Chesterfield was awesome, the next morning I ran across a small issue but Mark in management did everything to accommodate me, he went above and beyond, his hospitality was amazing and he even upgraded my suite to the "WhiteLaw Hotel" and continuously checked on me throughout my stay. I'm very very...

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1Thank JusChe W
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Lucky day for you, JustChe W, to receive such an awesome upgrade! We are so happy Mark did everything to make your stay extra comfortable, we'll let him know you appreciate it! We are stoked you felt thoroughly cared for. We hope to have you back again soon! Cheers! Katrine

Miami Beach, Florida
Reviewed October 8, 2015

No problems with the personnel. Clean room. In my room lampshades should be fixed. No switches available wich are hidden underneeth the forniture and no working. The only solution to switch them off was unpluggin the plug. I had problem with the neighbours but did not depend on the hotel but on the impolite guests. Very good hotel location. At...

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Helpful?
Thank gianbattista36
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

You like us! You really like us! gianbattista36, thank you for making our day with your spectacular 5 star review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me directly, and let me know when you are set to return. I would love to take care...

Reviewed October 7, 2015 via mobile

I had the best time in miami on south beach.......the service was excellent. ......luis...listi....and especially the bartender sandra is the best she kept the drinks flowing during happy hour and all other thirsty moments....i wish i could have stayed a little bit longer it would be great but I'll be back very soon i promise that

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1Thank roger w
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

roger w, this is one of my favorite reviews ever! Thank you so much for the five stars and the fantastic shout outs for Luis, Lisit and Sandra! You are absolutely right – they know everything there is to know about South Beach and will show you a Kanye-good time. Please let us know when you will be back and...

West Bromwich, United Kingdom
Reviewed October 7, 2015 via mobile

Great hotel! Clean and very modern. Hotel in great location for the beach. Sandra (bartender) is super friendly & very quick service! Credit to the hotel. Happy hour is a massive bonus (certain drinks free during the hours of 7pm-8pm) would recommend.

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Helpful?
Thank baggiedean
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Hello there baggiedean!! We value all of our guests feedback and thank you for sharing yours with us!! It seems like you enjoyed Chesterfield and everything that we have to offer! :) Sandra is absolutely amazing and everyone thinks so as well! We would love for you to come back again soon! Katrine

Reviewed October 7, 2015 via mobile

Wonderful amazing I got so wet it was amazing it taking the piss but it's an hour I'll never get back even though I wish every was like this . Sandra the bar waitress was quick, helpful and really friendly! great great great great location! Recommend it to anyone wanting a great holiday and hour. 1 hour and you'll want...

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Helpful?
Thank Sarah M
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

This review is fabulous, Sarah M! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially our wonderful Sandra. We are so fortunate to have team members like her who genuinely care about each and every guest. SO glad you felt the love! Thank you so much...

Copenhagen, Denmark
Reviewed October 7, 2015 via mobile

South beach group seem to have allot of different hotels for different demographics. Chesterfield hotel and suites would definitely be for the young minded, party people that wants to explore south beach Miami the way it deserves. Having ocean drive around the corner and 5 min walk to the beach and happy hour between 7-8 pm everyday with attentive and...

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Thank Ida O
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Good Afternoon onjakt, Our guests feedback means the world to us, and we thank you for sharing yours!! I see that you were given great service by Sandra! I will definitely make sure that she is aware of your kind praise!! I apologize that you experienced some inconveniences! I have already brought this to the General Managers attention. We wish...

Houston, Texas
Reviewed October 7, 2015

I really enjoyed staying at this hotel. It was clean and the staff was great! It is surrounded by many restaurants and shopping centers. It is also located about a block from the beach which was very convenient

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Helpful?
Thank sarah15852015
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Wow! What an outstanding review, sarah1582015! We are so glad you had such a great visit and can’t wait to do it all again. See you soon! Katrine

Tampa, Florida
Reviewed October 7, 2015 via mobile

Wow I stayed at the Chesterfield Hotel, Suites & Day spa and I am beyond blown away with my check in process, the staff here is GReAT!!! Roberto Garcia was beyond great checking us in... He was tentative, quick, had a great attitude, appreciative... He made checking in a great experience fun and fast! Then Jorge Salgado joined in and...

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Helpful?
Thank IDLIFE_Chrismo
SBG_GuestRelations, Guest Relations Manager at Chesterfield Hotel, responded to this review

Thank you for your recent visit to Chesterfield, and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Roberto and Jorge. Roberto and Jorge are indeed rock stars, and they are dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139-5807
Location: United States > Florida > Miami Beach
Price Range: $122 - $906 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach
Hotel Style:
#55 Family Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Chesterfield Hotel staff and other travelers.
43 questions
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Brockport, New York
8 months ago
Fontana, California
3 months ago
3 months ago

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Questions? Get answers from Chesterfield Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“i would recommend to ask for a room at the back not on the front as you are on a busy street and road.”
 of 5 bubbles , 1 week ago | Read review
“For a quiet room, request something on a higher floor away from the lobby.”
 of 5 bubbles juliam93, 1 week ago | Read review
“ask for a room that does not face the back alley”
 of 5 bubbles BonnieRenee, 1 week ago | Read review
“Renovation is a must. ”
 of 5 bubbles Voice223, 1 week ago | Read review
“It was very hard to speak with a person before and after the trip. We had questions prior to travelling and it took about a week before we were able to speak to a person even after leaving multiple messages. Afterwards, three of us called because something had been left behind and even with three of us calling it took 45 minutes to get the issue resolved (someone did answer the phone but then had me on hold for 20 minutes). A piece of paper was dropped in the hallway and remained there for three days. The string for the bathroom blinds were broken making it hard to open and close, as well as raise and lower. The people were friendly and acvommodating.”
 of 5 bubbles demetriadw, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question