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Chesterfield Hotel

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Chesterfield Hotel
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3,048 Reviews from our TripAdvisor Community

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Showing 2,632: English reviews
Paterson
Reviewed 2 weeks ago

First time in miami and it was a great experience friendly staff very clean seconds away from ocean drive i went to miami wantin to go to wet willies and bam it was right around the corner lol i truly recommend!

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Helpful?
1Thank YANIFROMNJ
Addison Twp.
Reviewed 2 weeks ago

Very nice location. One block off the beach and priced nicely. Loved all the outdoor seating nooks. We enjoyed champagne on the deck outside our room. It was so cozy it makes you forget you are in the city. I wasn’t thrilled with the $20 “resort” fee since we didn’t use anything there and I wasn’t notified about it when...

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Thank L K
Myrtle Beach, South Carolina
Reviewed 2 weeks ago

When we first booked our room (which was through a third party) we had the thoughts of staying in a room with a kitchen, a lot of space, such as two beds and a little living area. Well when we actually got there and got our keys, that was not the case at all. We had two beds but literally...

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Helpful?
Thank markytas
New Baltimore, Michigan
Reviewed 3 weeks ago

Ricky is amazing. Everyone is so courteous and helpful. Needs were comfortable. Best location. ...shopping and dining within walking distance. Beach is around the corner. ...perfect! Do excursions and tour the city you will note be disappointed. Free happy hour. ..wells and it gets crowded. I'll be back again for sure! Thank you chesterfeild

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Helpful?
Thank Walkinfaith504
SBG_GM, General Manager at Chesterfield Hotel, responded to this review

Hello to you and thank you! This is so amazing to hear! We are very happy to know your stay at Chesterfield was fantastic! We love to read you appreciated our staff hospitality specially from Ricky! He is a hospitality rockstar! :) It's great to know you enjoyed our wonderful location and special amenities! We can't wait to host you...

Chicago, Illinois
Reviewed 3 weeks ago

These people are incompetent. they lie and the hotel is awful. I cancelled one of three rooms but on arrival was told the cancellation was never made. When I explained when I cancelled, I was told there is a 30 notice requirement which I failed to meet. Upon getting home I checked; the notice requirement is 3 days which I...

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Helpful?
Thank bchgmatt
SBG_GM, General Manager at Chesterfield Hotel, responded to this review

Greetings bchgmatt! We are sorry to hear your experience was not the perfect one as we are used to hear from our guests. We are sorry that the terms of your booking did not allow for cancellation. I would like to clarify that our policies and cancellation terms are specified in every booking prior to submit the payment and confirm....

Carefree, Arizona
Reviewed 3 weeks ago

Check in to Check out was great. A little confusion with the room location at first but Angel Solano resolved the matter within minutes. The lounge and seating area outside Awesome. The music, food was fairly priced and good. This is perfect location to the beach and mom and pop eateries if you are looking to stay away form the...

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Helpful?
Thank andrewsashantea
SBG_GM, General Manager at Chesterfield Hotel, responded to this review

Hello to you and thank you! GREAT! This is so wonderful to hear! We are thrilled to read your amazing comments on Chesterfield Hotel! I see you appreciated our shuttle service, super location and great staff hospitality, Angel will be super happy to read your kind words on him! Thank you for choosing us, we can't wait to host you...

Bellwood
Reviewed 3 weeks ago

Hotel was in a great location staff was very friendly! Quickly addressed concerns and accomodations. I loved the overall theme and setting of the hotel. Loved the room although I kind of wish I was another part of the 3 sectioned hotel.

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Helpful?
Thank Ashley M
SBG_GM, General Manager at Chesterfield Hotel, responded to this review

FANTASTIC AMarie8919! Thanks for taking the time to share your wonderful words on Chesterfield Hotel. It's great we were your spot for your South Beach accommodations. It's great to hear you loved our unique beautiful layout and design, unbeatable location and that you appreciated the attentiveness and friendliness of our staff members, they are all hospitality rockstars, right? ;) We...

Halifax NS Canada
Reviewed 3 weeks ago

We booked directly with the Hotel whereas we wanted to discuss the rooms and do the best to get a nice room understanding we were prepared to pay the market price for a better quality stay. Was attracted to their web site and the fact they operated a number of Miami hotels… I thought a “predictive cue” for a better...

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Thank LMSEastCoast
Bremen, Ohio
Reviewed 3 weeks ago

Coffee? Oh it's at our 'sister hotel', nope, not there either. Refund? Promised, not delivered. Offered instead a stay on our 'upcoming Miami trip', although there was no upcoming trip. Being stuck inside the 90 degree elevator without anyone at EITHER hotel answering the phone? Absolutely unforgivable. Beware, anything bad you've read is absolutely true. But thank you Miami Fire...

Review collected in partnership with this hotel
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Helpful?
2Thank Julie K
SBG_GM, General Manager at Chesterfield Hotel, responded to this review

Oh no! We are so sad to read your experience with us was not a 5 star one as we are habituated to hear. Our guests love all of our offerings and we're sorry you didn't as well! We hope you will still return sometime in the future. All the best,

Reviewed 3 weeks ago via mobile

Great service by an awesome staff. Free drinks during happy hour. The rooms were clean and modern, the fridge was stocked, the pantry was stocked, and the sound system was a nice touch. And it's right near all of the action on south beach. Can't beat it.

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Helpful?
1Thank Abdul H
SBG_GM, General Manager at Chesterfield Hotel, responded to this review

Awesome Abdul H! Thank you for choosing us! We are delighted to read your stay was a super 5 star one! We love to hear you enjoyed our spotless rooms, happy hour and amazing staff hospitality! We can't wait to welcome you again for another great time with us! Cheers to you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Chesterfield Hotel

Address: 855 Collins Avenue, Miami Beach, FL 33139-5807
Location: United States > Florida > Miami Beach
Price Range: $130 - $989 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chesterfield Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Chesterfield Hotel Miami Beach
Chesterfield Miami Beach
Hotel Style:
#55 Family Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Chesterfield Hotel staff and other travelers.
43 questions
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Brockport, New York
9 months ago
Fontana, California
4 months ago
4 months ago

See all questions (43)

Questions? Get answers from Chesterfield Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just don't stay here.”
 of 5 bubbles 682willr, 1 week ago | Read review
“Get a room toward the back to avoid noise from bar.”
 of 5 bubbles LK686, 2 weeks ago | Read review
“Can get noisy in hallways. ...what do you expect is miami”
 of 5 bubbles Walkinfaith504, 3 weeks ago | Read review
“Try for the 3rd floor since loud music is played on the 1st floor until 1 am. Nothing can be done about their loud guests.”
 of 5 bubbles bchgmatt, 3 weeks ago | Read review
“If you decide to stay here you should make it a condition to see the room first...”
 of 5 bubbles LMSEastCoast, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question