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Shelborne Wyndham Grand South Beach

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1,291 Reviews from our TripAdvisor Community

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There are newer reviews for Shelborne Wyndham Grand South Beach
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Showing 1,055: English reviews
Houston, Texas
1 review
1 of 5 stars Reviewed March 12, 2016

Unfortunately the bad leaves a longer taste in your mouth than the good. The room service, housekeeping, pool servers etc were great. The hotel was great up until checkout...after spending 1500 I realized there was a charge for parking. I had no car, no visitors. I used uber or walked everywhere. Still the hotel argued that I had a car... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank raulmF751YZ
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear raulmF751YZ, Thank you for your feedback! We apologize that you experienced a negative situation with your bill upon check-out. We are glad that the Housekeeping staff, along with the pool servers were great during your stay. Our staff always assists guests with a friendly, welcoming demeanor, and we apologize that your interactions were less than exceptional. Please feel free... More 

1 review
2 of 5 stars Reviewed March 12, 2016

I've paid the resort fee for two days already and both days the pool is out of towels. Even saw another guest take a towel out of the soiled pile to dry himself. Unacceptable. In addition, they ran out of their supposedly unlimited complimentary water at the front desk and provided no alternative. If they're unable to keep up with... More 

Helpful?
Thank Boyas912
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Boyas912, We apologize that your experience was less than exceptional. Please know that our staff is very proactive in ensuring guests receive everything they need during their stay. We apologize that the pool ran out of towels and the complimentary water. Running out of items, and not offering an alternative solution is not acceptable, and certainly not the norm... More 

Garden City, New York
1 review
5 of 5 stars Reviewed March 12, 2016 via mobile

I was very impressed with the beach service here. Alain, Jose, And Ryan were very friendly and accommodated my friends and I well. They were always there for us when we needed service. I had such a great experience here and the beach is beautiful!

Helpful?
Thank sto96
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear sto96, We are thrilled to hear of your great experience with us! Our goal is to always make sure guests have everything they need for a relaxing, positive experience! We hope that you visit us again soon for another beautiful beach day! Warmest Regards, Amaury Piedra More 

Minneapolis, United States
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 12, 2016 via mobile

This is not a hotel for kids. We were only staying for 2 nights in route to Disney but regret the stay. They only have one pool and one restaurant. The restaurant didn't offer any dinner options for kids so we had to walk down the street. They also don't have any options for breakfast. Nothing opens till 11am. For... More 

Helpful?
Thank Kristopher O
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Kristopher O, We would like to apologize that you had a negative experience during your stay with us. We have a Bistro Cafe, located in the lobby that has breakfast options, beginning at 7am, along with in room dining, that also serves breakfast. We do apologize, however, that you were disappointed, as we strive to ensure we accommodate all... More 

Vilonia, Arkansas
2 reviews
5 of 5 stars Reviewed March 10, 2016

My wife and I stayed here on a Sunday night before boarding a cruise the next day. When I initially booked the room we had a street view but when we checked in the lady had an ocean view and upgraded us at no cost. The room was nice and very clean and the bed was AMAZING! The staff was... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank ptoll88
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear ptoll88, Thank you for your kind feedback! We are glad that you chose the Shelborne Wyndham Grand for your stay before your cruise. We are happy that you received a complimentary upgrade upon check-in! We are glad that you enjoyed the rooms, and were pleased with the comfort of the bed! Our staff is very knowledgeable and always willing... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 9, 2016

I spent a week at the Wyndham with my friends for my 30th Birthday! Wonderful location in South Beach, pool and beach access. The highlight of the trip was Alain, the earth angel who tool care of my friends and I everyday on the beach. All the staff were kind, but he was exceptional. Wonderful option in South Beach.

Helpful?
Thank Vanessa F
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Vanessa F, Thank you for choosing the Shelborne Wyndham Grand for your 30th Birthday celebrations! We are delighted to hear you enjoyed our convenient location, and direct beach access! We are glad that Alain took exceptional care of you and your friends during your stay! Wonderful service surely makes the difference! We hope that you visit us again on... More 

New York City, New York
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 9, 2016 via mobile

Pros 1. Good location 2. Friendly and attentive pool and beach service 3. Renovated hotel rooms 4. Beach front Cons 1. Front desk service and issues 2. Started running out of towels at pool 3. Lack of hospitality services after checking out Tips 1. Check for gratuity already included 2. Check to see if there is a pool party during... More 

Helpful?
Thank Jessica D
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Jessica D, We would like to apologize about the inconveniences you experienced during your stay with us. We apologize that there was a delay in getting into your room, however, we are glad that you did receive a different room after the first was not satisfactory. We are glad that you enjoyed the room, and complimentary beach chairs! We... More 

Key West, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 7, 2016

Stayed at the Shelborne Hotel this past weekend for a get away weekend. I found the staff to be very friendly and always ready to help. Front Desk Agent on Friday night was very pleasant. I think her name is Barbara. Sorry I can not remember her name. The room was very neat and clean with an amazing view. During... More 

Helpful?
Thank JRKeyWest
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear JRKeyWest, We are thrilled to hear that you had a great stay for your getaway weekend! We are glad that Barbara assisted you! She is always ready to be of service to our guests in the best demeanor! We are glad that you enjoyed your room with the amazing ocean view! We appreciate your feedback, and hope to see... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 

Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139-7414
Location: United States > Florida > Miami Beach
Price Range: $214 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne Wyndham Grand South Beach 4.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#23 Spa Hotel in Miami Beach
#36 Luxury Hotel in Miami Beach
#44 On the Beach Hotel in Miami Beach
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