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Shelborne South Beach

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1,588 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
uk
Reviewed July 29, 2016 via mobile

Used this hotel as the beginning of our road trip holiday - not wanting to spend too much money being jet lagged and settling in ..However loved the location and the chilled out vibe - could have stayed another night. Dj at the pool playing good easy listen to music made it a good place to relax. Would stay again...

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Thank TeeUk
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear TeeUk, Thank you for choosing the Shelborne Wyndham Grand for your two night stay with us. We are delighted to hear that you were pleased with our location, and relaxing ambiance of our beautiful pool! We appreciate your review, and we look forward to your return for a longer stay to enjoy more of our wonderful offered amenities! Warmest...

Miami, Florida
Reviewed July 29, 2016

Miami Beach doesn't really have an "off-season" anymore, but the Shelbourn Hotel staffs their hotel like it does. If I could book myself into another hotel right now I would, it's that bad. But nothing's available, so,I'm stuck here for another 2 days. Where should I start?? 1) I called the hotel on Wednesday to check on our reservation, and...

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3Thank LAtoMiami
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear LAtoMiami, We would like to apologize for the issues that you experienced during your stay. Our staff work diligently to ensure that your needs are met in a timely manner and we strive to handle all of our guest requests with a sense of urgency and care. Our main priority is the satisfaction and comfort of our guests, and...

New York City, New York
Reviewed July 28, 2016

I found out the hard way. I made my reservation through hotels.com and they gave me the worst room they could find. They were also pretty rude when checking in. Also made a big mess with my bill, to the point that I do not know what was charged by hotels.com and what by the hotel. Additionally, hotel.com gave me...

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3Thank Andrés V
Reviewed July 27, 2016 via mobile

The location of the hotel was I. The center of everything . The beds were incredibly comfortable and the rooms clean and private . We never had a problem getting chairs by the pool , but the do seem to fill up fast . Staff at the hotel were very nice , always welcoming and smiling . The only complaint...

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Thank Lcaracciolo
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Lcaracciolo, Thank you for your feedback! We are thrilled to hear that you were pleased with our location, and enjoyed your guest room. Our pool has a very relaxing ambiance, and we are glad that you enjoyed laying poolside. Our staff always welcome our guests with a warm, friendly smile, as we strive to provide the best possible experience....

Irvine, United Kingdom
Reviewed July 27, 2016 via mobile

Great location. Very clean. Good free wifi. Nice pool. Friendly and fast check in. The hotel is ideally located for Lincoln Road. It's a 20 minute taxi ride to the cruise port. We used uber a lot and they were always there within a minute or two. Nice bar and friendly bar staff. My only complaint would be the drink...

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1Thank kcochrane9
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear kcochrane9, Thank you for your feedback! We are delighted to hear that you enjoyed our beautiful hotel during your stay. Our location is very convenient for our guests; they are able to explore all of the shops and restaurants that South Beach has to offer. We are glad that you were able to experience our beautiful pool, and enjoy...

Mexico City, Mexico
Reviewed July 27, 2016

My husband & I had been planning this trip for some time & we where very excited to be able to go on vacations and relax. But our trip with this hotel, was everything but relaxing. The first day we left early and arrived back to the hotel at around 7 PM to change for dinner, at this time we...

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4Thank fer_pintado
Atlanta, Georgia
Reviewed July 26, 2016

Awesome view! Lashanda at the front desk was awesome. The cleaning girl was awesome and patient. I enjoyed the doormen and their hospitality as well. Would definitely come back and I would definitely stay here again. First time to South Beach and your staff helped make it a awesome time. Continue to provide awesome service it was appreciated. The doorman...

Review collected in partnership with this hotel
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2Thank tydennis
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear tydennis, Thank you for your feedback. We are thrilled to hear of your awesome stay with us. Lashanda always welcomes our guests and ensures that their stay is personalized for the best possible time. We are glad that the bellman assisted you and made your stay enjoyable! Our staff is very knowledgable and always goes the extra mile to...

Kansas City, Missouri
Reviewed July 26, 2016 via mobile

Perfect spot on the heart of south-beach, hotel was relaxing and peaceful, different Clientele at this place from the rest of the beach, staff were super attentive, Juan c and manager "tall guy"at the front was very welcoming, hotel super clean with everything you need for a relaxing stay, huge pool area.

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2Thank jammac323
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear jammac323, Thank you for choosing the Shelborne Wyndham Grand for your stay! We are delighted to hear of your amazing stay with us! We are glad that you enjoyed the ambiance of our hotel. Juan and Dilan are wonderful examples of going above and beyond for our guests, and ensuring they have an enjoyable stay. Our goal is to...

Miami, Florida
Reviewed July 25, 2016 via mobile

A big "thank you" to the great staff at the spa located in the Shelborne hotel on Miami Beach! What a wonderful way to spend an afternoon...the spa's layout and special packages are very nice and I'd love to visit the spa again soon! Thanks again for an awesome day!

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1Thank Christina S
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear Christina S, Thank you for choosing the Blue Harmony Spa at the Shelborne Hotel for your spa day! Our services and staff are truly dedicated to ensure that you have the best possible experience! We appreciate your valuable review, and we definitely look forward to having you as our spa guest again soon! Warmest Regards, Wende Blumberg

Reviewed July 25, 2016 via mobile

This time I stayed for only a couple of days on business, Cesar at the front was quick to book us a restaurant for our meeting, could not enjoy pool or beach this time but food was great a new restaurant, happy to see Suzy again at check in, the room attendant welcomed me back which was surprising, room was...

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2Thank paris20122
Ashley G, Executive Assistant to the General Manager at Shelborne South Beach, responded to this review

Dear paris20122, Thank you for your feedback and for choosing Shelborne Wyndham Grand for your business trip! We are glad that you enjoyed our delicious food items from our new restaurant, The Sarsaparilla Club! Susie is a wonderful example of ensuring that our guests always feel welcome! We appreciate your review, and we hope to see you again soon for...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An Art Deco landmark in the heart of South Beach, our iconic oceanfront resort offers exceptionally chic design and everything your lifestyle deserves - from leisure to dining to entertainment. With a vintage Miami aesthetic, infused with modern luxury, Shelborne South Beach is a refreshing blend of urban energy and classic cool. Overlooking the golden sands of the Atlantic and the Art Deco district, this quintessential South Beach hotel celebrates local culture, art and music. ... more   less 

Additional Information about Shelborne South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139-7414
Location: United States > Florida > Miami Beach
Price Range: $210 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne South Beach 4.5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Shelborne South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#25 Spa Hotel in Miami Beach
#42 Luxury Hotel in Miami Beach
#49 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Shelborne South Beach staff and other travelers.
58 questions
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See all questions (58)

Questions? Get answers from Shelborne South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views”
vedranaandric, 2 weeks ago | Read review
“dont choose the private apartments they arent serviced by the hotel”
donyab2016, 2 weeks ago | Read review
“look for another place ! Rooms are good enough but that's it !”
SvenAntwerp_Belgium, 2 weeks ago | Read review
“If you want ocean front, higher the floor level the better (7+), preferably on the right side of building..”
MoW979, 2 weeks ago | Read review
“When choosing rooms with an ocean view, choose those on the south side of the building and on 5th floor and higher to see above the trees.”
  • Night Sky view of hotel
Lynne4078, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question