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Shelborne South Beach

1,856 reviews
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Traveler (722)
Room & Suite (373)
Pool & Beach (214)
Overview
  • Excellent57%
  • Very good24%
  • Average10%
  • Poor5%
  • Terrible4%
Travelers talk about
“front desk”(236 reviews)
“south beach”(149 reviews)
“pool area”(72 reviews)
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Rooms
Feb 7Feb 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,856)Write a Review
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All reviewsfront desksouth beachpool arearesort feeguest servicesbeautiful hotelpool staffpool partyocean viewlincoln roadbeach accessamazing servicenice poolart decorooms are smallbeach servicean umbrella
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311 - 315 of 1,493 reviews
Reviewed January 21, 2017 via mobile

We traveled to South Beach for the first time and found this gem of a hotel. The staff was very attentive, nice and accommodating. We enjoyed talking with Susie at the front desk, the staff at the Oasis bar and the pool staff. Everyone had...More

1  Thank Jennifer C
Management response:Responded January 24, 2017

Hello Jennifer C, We thank you for taking the time to review our Shelborne Miami Hotel. We appreciate your tripadvisor review. We are always looking to improve and your feedback is very important to us. We are very glad to know you enjoy the location...More

Reviewed January 21, 2017 via mobile

Last week I stayed in the hotel .the location in perfect because is closer to everything!!!the staff who attended my friends was super nice ,we booked in one king room but need asked for a double and is was granted to us ,very clean room...More

1  Thank Aracely A
Management response:Responded January 24, 2017

Hello Aracely A, Thank you for choosing to stay with us at the Shelborne Miami and for sharing your TripAdvisor review. I am delighted to learn that your recent stay with us was an enjoyable experience. Your kind comments have certainly been well received and...More

Reviewed January 20, 2017 via mobile

Just checked out, great service, everyone was very attentive. Front desk "Susie" was awesome.. made my miami experience great! Gave me all the go to spots, even for the late night munch at bodega. Awesome will be back.More

1  Thank Ralph C
Management response:Responded January 21, 2017

Hello Ralph C, Thank you so much for taking the time to share your review. I am delighted to learn that your recent stay with us was an enjoyable experience. I'll be sure to pass along your kind comments, Susie will be so happy. We...More

Reviewed January 19, 2017

Hi everyone! so start off this hotel is a joke... I've been to south beach multiple times and have stayed in several awesome hotels...the Shelborne is by far the worst from top to bottom! Okay so.....We get there to checkin and im already disappointed by...More

Thank Lauren M
Management response:Responded January 21, 2017

Hello Lauren M, Thank you very much for taking the time to share your experience with us at Shelborne Miami Beach. I'm sorry to hear that some elements of your stay did not live up to your expectations or those that we strive to provide...More

Reviewed January 18, 2017

I recently visited this hotel. It was my first time to ever visit the South Beach area. I chose this hotel from booking.com (for $170.00 a night) because of the pictures on line and the price. And let me say the pictures did no justice....More

1  Thank Javonda
Management response:Responded January 21, 2017

Hello Javonda, We could not be happier knowing you enjoyed your stay with us. We love how much you loved your room and the ocean front breeze from your balcony. Thank you again for your glowing review. Your comments about our staff did not go...More

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16162636465299
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$215 - $619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#26 Spa Hotel in Miami Beach
#42 Luxury Hotel in Miami Beach
#48 On the Beach Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$215 - $619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#26 Spa Hotel in Miami Beach
#42 Luxury Hotel in Miami Beach
#48 On the Beach Hotel in Miami Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (722)
Room & Suite (373)
Pool & Beach (214)
Dining (80)
Hotel & Grounds (652)
Bathroom (27)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Maria Lucia R
January 20, 2018|
AnswerShow all 3 answers
Response from Robin B | Reviewed this property |
Ha no, there is very little service in general! I would not recommend this hotel.
0
Votes
Amys_2602
January 17, 2018|
AnswerShow all 2 answers
Response from PistolPete_13 | Reviewed this property |
Hi - No daily fee for the umbrellas at the beach if you are a hotel guest, at least we did not get charged when we were there.
2
Votes
jmoreview35
December 16, 2017|
Answer
Response from Tiffany G | Reviewed this property |
You get beach towels, 2 beach chairs, and pool towels complimentary. Beach umbrellas are not complimentary and you pay a daily fee to rent. I forgot how much they were but I think $20 or $25 per day.
0
Votes
Room Tips
"Try to get a corner room with balcony on the ocean side."
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"Get a room on the South side if you expect to see any sun in the Winter."
Read review
"Townhouse room was fantastic"
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"Ask for an ocean view room"
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