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Shelborne Wyndham Grand South Beach

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Shelborne Wyndham Grand South Beach
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1,290 Reviews from our TripAdvisor Community

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There are newer reviews for Shelborne Wyndham Grand South Beach
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Showing 1,055: English reviews
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 26, 2016 via mobile

Great place, amazing service and you can't beat the location. Sexy room with great view. Special shout out to the pool staff who are friendly and worked hard to provide exceptional service. Thanks for making this a memorable experience for me and my friends!

Helpful?
2 Thank fugejay
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear fugejay, We are thrilled to hear of your amazing experience with us during your stay! We are glad that you enjoyed our location and the exceptional service you received! Our pool staff work diligently to ensure our guests have a relaxing time by our pool! We hope to see you and your friends again on your next visit to... More 

Lisbon, Portugal
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 25, 2016

I have reserved two rooms to this hotel. One for me e other to a friend. They say thatyou will pay during your stay, When I checkpout I found that I have payed the 2 rooms!!! The hotel simply take your money 2 months before your arrival!!! If you cancelled they return the Money!! But they have used your Money... More 

Helpful?
Thank MIGUEL C
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear MIGUEL C, Thank you for your feedback! When a room is booked to our property, each guest is charged a deposit. The remaining balance is charged upon arrival and checkout. We apologize about the inconvenience this caused you, however, a one night deposit is charged to secure the reservation. We are glad that you enjoyed the rooms, and the... More 

San Ramon, California
1 review
3 of 5 stars Reviewed April 25, 2016

This hotel is an interesting mix. The staff went out of their way to be pleasant and helpful when they could be reached. However, they were frequently understaffed (see below for specifics). My husband and I were happy to be upgraded to an ocean-view corner room with a balcony when we checked in, and, although the room was small, it... More 

Helpful?
Thank Nancy V
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Nancy V, We are delighted to hear that you had positive interactions with our staff, and that they were pleasant and helpful during your stay. We would like to apologize that you experienced difficulty when trying to contact the Front Desk via phone. We want to make sure that our staff is always available to meet the needs of... More 

Houston, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 24, 2016 via mobile

We had an ahhhhhmazing time at the Shelborne. The location was perfect. We had the city view room. The bed was amazing. I fell asleep every time I got into it. Alaine at the beach was always attentive and accommodating. He always gave us the best chairs and umbrellas. I would definitely come here again. I loved every minute of... More 

Helpful?
1 Thank Houstonhunni
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Houstonhunni, We are delighted to hear that you had such an amazing experience during your time with us! We are glad that you were comfortable in your room, and had a great nights sleep! Alain is a wonderful example of exceeding the service expectations of our guests. We are glad that he gave you the best chairs and umbrellas!... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2016 via mobile

I can go on and on how wonderful this hotel is. From the front desk to the staff at the beach this hotel is a must visit while you are in south beach. I want to give a special shout to the beach assist Alain Bryon. He did such a fantastic job of making sure that we were taken care... More 

Helpful?
Thank Donna R
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Donna R, Thank you for your feedback! We are so glad that you chose the Shelborne Wyndham Grand for your stay in South Beach! We are happy to hear that Alain assisted you during your time at the beach! Our staff is very attentive to the needs of our guests, as we want to ensure you have the best... More 

Atlanta, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 23, 2016 via mobile

We came to Miami for a girls getaway weekend and used the cabana beach service for the first time. Great customer service from Alain, Felipe and Jhon. We didn't have to worry about carrying extra towels. The service came with a cabana right by the water, chairs, towels and umbrellas.

Helpful?
Thank Christine V
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Christine V, Thank you for choosing the Shelborne Wyndham Grand for your girls getaway weekend! Our cabanas are the best way to celebrate any occasion! We are delighted to hear that you had an enjoyable time with your friends. Our staff aims to make our guests feel comfortable and we strive to accommodate any and all needs that may... More 

1 review
5 of 5 stars Reviewed April 23, 2016 via mobile

We got a room by the elevator and I was afraid we would hear all the elevator noise and people coming and going and that was not an issue. Our room was sound proof ! Alain & Jose helped us on the beach and were so AWESOME & helpful. Definitely would come back!

Helpful?
Thank Quynh T
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Quynh T, We are glad to hear that you were not inconvenienced by any elevator noise during your stay! Your comfort and satisfaction is very important to us, as we want to ensure you have an enjoyable time! Alain and Jose are so accommodating to our guests, and they ensure every guest feels right at home, and has a... More 

Boston
2 reviews
5 of 5 stars Reviewed April 23, 2016

The Shelbourne is very elegant and it exceeds 5 stars. Technology savy rooms and sheer comfort. You will not be disappointed in any aspect.

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Destiny9514
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Destiny9514, Thank you for your review and feedback! We are thrilled to hear that your expectations were exceeded during your stay! Guest satisfaction is our top priority, and we strive to accommodate guests in the best way possible to offer positive experiences! We are glad that you were comfortable in your room, and we hope that you return soon... More 

Norwalk, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2016 via mobile

Alain on the beach, the ladies in the restaurant, front desk, as well as the other staff have been so incredibly accommodating. We are throwing a surprise 50th and they have all made it super special!! Great experience and memories.

Helpful?
1 Thank Christina J
Ashley G, Executive Assistant to the General Manager at Shelborne Wyndham Grand South Beach, responded to this review

Dear Christina J, We are delighted to hear of the nice and accommodating service you received from our staff! Our promise to each guest is to ensure exceptional service, and to make sure that we deliver long lasting positive memories! We strive to offer personalized experiences for every occasion, and we are thrilled to hear that the surprise 50th birthday... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Look back and dream forward. Shelborne Wyndham Grand South Beach revives its famed legacy of luxury, elegance and impeccable service. An eminent landmark constructed in 1940 and embellished in the 1950s, this Art Deco Miami modern gem is reborn, infusing modern sophistication into this vintage-chic, iconic hotel at Collins Avenue and 18th Street. Following the completion of a $150 million renovation, the iconic Shelborne resort will reemerge in the heart of the South Beach Art Deco District as the Shelborne Wyndham Grand South Beach. The illustrious lifestyle destination offers 200 guestrooms, including 11 lux suites, an exclusive portfolio of leisure and entertainment experiences and over 15,000 sq. ft. of expanded event space that includes several meeting rooms, an executive boardroom, breakout rooms, a grand ballroom and flexible indoor and outdoor space. Rising design star Meg Sharpe of Meg Sharpe Interiors masterfully mingles Art Deco details and a playfully modern edge into her design of the hotel's public spaces. Her refined and savvy perspective is complemented by esteemed Architectural Digest 100 (AD100) interior designer and author, Richard Mishaan of Richard Mishaan Design. Mishaan's luxuriously redesigned rooms, suites, meeting spaces and ballrooms evoke the storied glamour and iconic culture of the 1950s. Film and TV costume designer Carol Ramsey creates stylish and vibrant fashion for the staff, drawing inspiration from the trendsetting silhouettes of the late 1950s. ... more   less 

Additional Information about Shelborne Wyndham Grand South Beach

Address: 1801 Collins Ave, Miami Beach, FL 33139-7414
Location: United States > Florida > Miami Beach
Price Range: $214 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shelborne Wyndham Grand South Beach 4.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shelborne South Beach Hotel Miami Beach
Shelborne Beach Hotel
Shelborne Beach Miami
Hotel Miami Shelbourne
Hotel Style:
#5 Business Hotel in Miami Beach
#6 Romantic Hotel in Miami Beach
#18 Family Hotel in Miami Beach
#23 Spa Hotel in Miami Beach
#36 Luxury Hotel in Miami Beach
#44 On the Beach Hotel in Miami Beach
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