Shelborne South Beach
1801 Collins Avenue, Miami Beach, FL 33139
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#64 of 234 hotels in Miami Beach
Location
4.7
Cleanliness
4.2
Service
4.1
Value
3.8
Introducing Shelborne South Beach by Proper — a holistic restoration of the iconic Art Deco landmark in the heart of South Beach, Miami. Embodying beachfront luxury, the hotel will be home to four dining destinations, a spacious pool & lounge, private beach club access, and more than 15,000 square feet of event space…all reopening in late 2024.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Water sport equipment rentals
Kids stay free
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fence around pool
Fitness / spa locker rooms
Restaurant
Happy hour
Snack bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
72Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
1801 Collins Avenue, Miami Beach, FL 33139
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Do not let someone you care about stay at the Shelbourne and by all means avoid it yourself. "Location, location, location" might be a classic real estate mantra but no location justifies a staff so poorly educated that they can say "f**k you, go to hell, I don't give a damn" to your face and in front of hotel security who is looking like he does not want to be there at all. I should have just turned and left when they did not have our reservation when we arrived. Our flight got in early and I’d called earlier to see what the chances were of an early check in. The said the only way to guarantee it was to book the night before which I did- to avoid any unpleasant confusion after a 9 hour flight. When they finally did find the reservation it had been cancelled because we didn’t arrive in time. So much for book the night before to avoid drama. We finally got into our room. It was fine. It was also never serviced though we asked several times a day and were assured they’d take care of it. One day the bed was made, the towels were left on the floor, the trash cans were not emptied but there WERE new miniature soaps in front of the TV so we knew they’d been there. The next day included the aforementioned verbal attack at the pool and a continuation of the maid service follies. This time after numerous requests someone showed up at our door around 10:00 p.m. with an enormous stack of towels. Really weird definition of servicing a room. I heard they were closing for renovation the day after we left so perhaps we just got pissed on on the way out by employees who’d been treated badly. That’s the only reason I’m not naming names. no idea the line about then closing for upgrades is true or not but I shan’t be finding out. Nothing on that location names Shelbourne will ever overcome the fetid stink of an experience they provided us.…
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel cancelled our reservation two weeks before we were due to stay. I am on vacation already travelling around the US and have to now trawl through hotels to find a suitable replacement. This is not ok. I only booked this hotel three weeks ago. Did you really not know that you were going to close the whole hotel then? Very, very unprofessional.
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Date of stay: August 2023Trip type: Traveled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice hotel overall we had a king-size bed in what had to be the tiniest room I have ever stayed in any hotel, the room did not look like the picture no chairs in the room, no microwave and a 12inch tv, they take out a resort fee out your deposit what resort it's not a resort when we book our hotel it said the resort fee was included, make sure they tell you what's coming out of the deposit.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a piss poor hotel! I booked a room with a city view. When I arrived I was told there were no more rooms so I was upgraded to a jr. suite. What a joke! Suite my ass! It was a regular room with a balcony. There were a bunch of bushes so there was no view. Every time we ate out we had to throw our food away because there was no microwave in the room. The room was old and musty. Smelled like mold. The maids did not clean until we asked. We had to beg for clean towels daily in person. The front desk does not answer the phones. They have the worst c7stomer service ever! If you want luxury and cleanliness don't stay here. Thw only good thing was beach access.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stay at the Shelborne twice a year, and thanks to Delisa its 5 star each and every time! We feel home as soon as we see her at the desk. She is one of our main reasons we always go back. We love the Shelborne as a property always on point but, from getting to know the amazing staff for the past 4 years, I’d follow Delisa anywhere she went! We recently had an encounter with Andrea at the desk. Avoid her at all cost…. I hope everyone gets the pleasure of being greeted and taken care of by Delisa at least once in their life.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I went on a weekend trip for a birthday with family and Delisa made our stay so much better. Every time we stay at the Shelborne we always get greeted with the biggest smile from her and always feel welcome. If you stay here and get to meet her you will not be disappointed. They also have a great selection of food and drinks from their pool menu as well. Always a pleasure staying at the Shelborne. Will definitely be coming back frequently! Thank you Delisa😊
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel very poorly maintained at the level of the floors / room, bed bug, cleaning done once in 4 days, obligation to ask for dirty towels at the reception which is also unpleasant, no parking therefore obliged to pay 50 dollars at the valet to valet even if we don't use the car. Hotel to flee 🤮 Never again
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This location has amazing appeal from the pool to the Oceanview. The room we occupied had some updates but could have received a little more tlc. The bathroom was a bit small as well. However, Lara was extremely helpful and made our stay fantastic. With a more updated room, I would definitely return to this facility.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Armando Cerda, Owner at Shelborne South Beach
Responded Jul 11, 2023
Dear R366DImiaf, What an awesome comment! Thank you so much for such an amazing review. Iara is truly one-of-a-kind. She will ensure you have nothing but the best vacation ever. As for the rooms, we have taken your comment and addressed it with all pertaining departments and ensure we fix it. We look forward to seeing you in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My favorite hotel in Miami. I've visited countless times and every time is more special than the last. Special shout out to Delisa for always welcoming me with open arms and a beautiful smile. The pool goes up to 9ft, a rare find. The beach club always has a chair and the service is amazing. It's located dead smack in the middle of everything! The rooms are clean, chic and elegant adorned with robes and slippers. It's just the perfect get away.
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Armando Cerda, Owner at Shelborne South Beach
Responded Jul 11, 2023
Dear 963Kritinr, Thank you so much for this awesome review! Delisa is a superb hotelier and will ensure you have the best of times! We are so happy you enjoyed the property so much. We will be looking forward to your next stay. Sincerely, AC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a great experience going to the beach. Petrus and Hunter were just so nice and made sure things were good with us. Explained when weather didn't permit umbrellas. The young lady cleaning our room was patient while we got things together to leave. Our first trip to Miami and honestly the hotel was very clean. The gentleman outside was very kind and pointed us to right direction to eat.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Pool had water warm and closed at 7pm. But the ladies and gentlemen working were so polite and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Armando Cerda, Owner at Shelborne South Beach
Responded Jul 11, 2023
Dear 288odiliaf Thank you so much for your awesome comment! We are so happy you had such a great time. More so for your highlights of the teams ethic and hard work! We will be looking forward to hosting your next stay in the near future! See you soon, AC
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
shelborne south beach hotel miami beach, shelborne beach hotel, shelborne beach miami, hotel miami shelbourne
LOCATION
United StatesFloridaMiami BeachCity Center
NUMBER OF ROOMS
250
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Claim Your ListingSHELBORNE SOUTH BEACH $162 ($̶3̶1̶7̶) - Updated 2023 Prices & Hotel Reviews - Miami Beach, FL
Frequently Asked Questions about Shelborne South Beach
Which popular attractions are close to Shelborne South Beach?
Nearby attractions include South Beach Room Escape (0.3 miles), New World Symphony (0.3 miles), and EME Miami (0.03 miles).
What are some of the property amenities at Shelborne South Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shelborne South Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shelborne South Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shelborne South Beach?
Yes, valet parking is available to guests.
What are some restaurants close to Shelborne South Beach?
Conveniently located restaurants include Full Bloom Vegan, Katsuya South Beach, and Mas Cuba Cafe & Bar.
Are there opportunities to exercise at Shelborne South Beach?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Shelborne South Beach located near the city center?
Yes, it is 0.3 miles away from the center of Miami Beach.
Does Shelborne South Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shelborne South Beach?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Shelborne South Beach?
Many travelers enjoy visiting Black Police Precinct and Courthouse Museum (4.6 miles), Freedom Tower at Miami Dade College (3.9 miles), and The Fillmore Miami Beach at the Jackie Gleason Theater (0.2 miles).