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Holiday Inn Miami Beach

Traveler (1054)
Room & Suite (365)
Pool & Beach (235)

About

#115 of 220 hotels in Miami Beach
Location
Cleanliness
Service
Value
Miami Beach hotel has a premium oceanfront location! Welcome to the tropically inspired Holiday Inn Miami Beach - Oceanfront, where our 1950's Miami Modern exterior blends seamlessly with vibrant contemporary South Beach style to wrap you in modern comfort. Eleven miles east of Miami International Airport, our Miami Beach hotel is located where I-195 meets A1A at the Atlantic Ocean.Our hotel in Miami Beach offers you an unparalleled location, with the Atlantic Ocean's sandy beaches as our backyard. Follow the South Beach Boardwalk into the Art Deco world of South Beach for shopping, dining or the vibrant nightclubs. Take a moonlit stroll on the beach by night and play in the surf by day, or simply relax by our large pool overlooking the beach and our lush, tropical garden with its hammock oasis; it's a great way to spend a sunny afternoon. Families will find it easy to get to Miami's museums and attractions, as many are within 15 miles of our hotel.Business guests appreciate the close proximity of our hotel to the Miami Beach Convention Center, two miles away. Our Miami Beach accommodations are within 10 miles of Sony, Mt. Sinai Hospital and the University of Miami. The free wireless Internet access will help you stay in touch while you travel.Our non-smoking hotel is perfect for a Miami Beach trip. You can enjoy a delicious meal at our Paradise Cafe, dine in your room, or have a yummy Mojito at our Blue Parrot Bar. We have it all.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Hotel links
Visit hotel website
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Location

Full view
86Good for walkers
Grade: 86 out of 100
29Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
2,332Reviews
107Q+A
100Room tips
Traveler rating
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  • 124
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Popular mentions
This hotel I stayed with my friend who is a frequent business traveller. Beach is just a minute walk. Pool was really good. I must mention one important thing and that is the food really great. Staff behaviour was decent. Over all I enjoyed my stay.
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Response from 00gc, General Manager at Holiday Inn Miami Beach
Responded 2 days ago
Sudipta, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and for sharing your wonderful review with other travelers. We are pleased you enjoyed our location close to the beach as well as our friendly associates. We are also glad you loved our food offerings, and that our Food and Beverage team met your expectations. Thank you again for your gracious comments, and we hope to welcome you back very soon. Francisco Astete General Manager
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+1
The hotel is good and the rooms are big and clean The staff is very efficient and helpful Is good located! The food is pretty tasty!!! The concierge was very nice and gentle. The view is very Nice. Very recomended
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Response from 00gc, General Manager at Holiday Inn Miami Beach
Responded 3 days ago
We recognize your time is valuable and appreciate the feedback you have provided for Holiday Inn Miami Beach-Oceanfront. It is delightful to know you appreciated our convenient location and spacious accommodations, as well as our friendly service. We are also glad to read how much you were impressed with the food we serve and the beautiful oceanfront view. Thank you for recommending us to future guests, and we hope to see you again soon. Francisco Astete General Manager
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We had a great stay here. The breakfast buffet was excellent. Great choices in food and the servers were great and friendly as well. Check in was easy and they stored our luggage while we waited about an hour for our room since we showed up early. The room was spacious and very clean. The pool was clean with lots of room. The hotel is steps from the boardwalk and Miami Beach. Literally right in the hotels back yard. The lunch and dinner options were good and you could also walk to the next door hotel for other food options as well.
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Response from 00gc, General Manager at Holiday Inn Miami Beach
Responded 3 days ago
Tanya, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are delighted to read how much you were impressed with our breakfast buffet and spacious accommodations, as well as our convenient location. We are also happy you were able to take advantage of our pool and restaurant. Thank you again for being our guest, and we look forward to your next visit! Francisco Astete General Manager
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I have stayed at this hotel on 3 separate occasions and have found it to be the worst of practically any Holiday Inn I have stayed at. This is mainly due to the poor service and follow through from the staff; as well as the state of the rooms. My A/C was not working correctly and I had to put in multiple requests over 2 days for them to come to fix it and it was never fixed. I would call and they stated someone would come out but they never showed up. To add to this the people attending the phones obviously could care less. If you want something from gift shop after 10PM, forget it, it's closed and they'll tell you to walk to the Walgreens a few long blocks away. As someone who spends 3 weeks of every month in a hotel, having access to Advil or a drink is very important. On another note, if you expecting a view, you'll only get one from the select rooms that are on the rear of the property. The other rooms have very restricted views that could barely be called a "view" due to the small windows. The hotel is dated and in need of a serious update. They are renovating the lobby but I just don't think that's really going to help as the windows in the rooms makes it feel like an asylum. If you are expecting to see the beach from the pool, think again. You cannot see the ocean or beach from the Pool as it's actually set low and the walkway obstructs the view. If you have any status with IHG, I am Platinum, it's meaningless to this hotel as they treat you like any other guest except you get 500 bonus points or drink vouchers. The room upgrade is no upgrade and worthless.
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Response from 00gc, General Manager at Holiday Inn Miami Beach
Responded 6 days ago
Thank you for your loyalty to our brands. We are truly sorry for your disappointment with our accommodations and the service you received from our staff. This is not the kind of impression that we want our guests to leave with, and we assure you that we will use your comments to take the necessary steps to improve your future experience. Thank you again, and we hope you will consider coming back so we can make your next visit pleasant in every respect. Francisco Astete, General Manager
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This Hotel is a very ran down. The room we stayed in had an issue with the air conditioner, the air conditioner leaked and did not cool the room. The temperature of the room varied from 75-78 degrees. Complained the first night, the complaint that was written down was the air conditioner is leaking. Maintenance came and put a wet vac blower on the carpet to dry, did nothing to correct the issue. After a late night on the town returned to a hot room and slept with the fan that was blowing on the floor into the room to be comfortable. Complained the next morning, at this time they said you can switch rooms, I said we have 5 suitcases, and four people by the time we repack to move we will have lost the day. (as this was the only day for the beach). I said can you have them to repair the a/c. At no time did they say, Sorry but the A/C is non-repairable. I approached the desk again and told them that when we returned from the beach, no one had come into the room, based on how we left the blower. They said sorry we will call maintenance, again, no information regarding the a/c not being repairable. the entire floor was hot as you stepped off the elevators. The last morning I went to say how disappointed we were being a SPIRE ELITE member with IHG, that this issue was not resolved. I asked how could they resolve this issue and they offered breakfast, we had buffet and one week later, upon checking my credit card, we were charged $76.20 for the breakfast that we ate at that hotel. I contacted IHG that contacted the manager, these crabs informed them that we were told that the A/C was not repairable and we choose to stay in a room that the temperatures were at 78 degrees. We have the pictures of the temperature that was showed to the desk. Let me ask, who in their right mind, would make a decision to stay in a room with a temperature of 78 degrees after being told the A/C was non repairable? This is such a poorly ran establishment, and the lack of compassion for the guest is unbelievable. I approached the front desk and straight to the face of the supervisor, I asked how can you tell IHG that we refused to move rooms after being told the A/C was non-repairable. She said you did refuse to move rooms, I said did you ever tell me the AC was non-repairable, she could not answer, just kept saying we offered you to move, we offered you to move. I understand they offered me to move, at no time did they say the ac was non-repairable. Angel the guy at the front desk, when I asked him, if he ever told me the AC was non-repairable, he said no mam, because it was after that we found that out. I said at least you are the only HONEST person at this desk. POORLY RAN BY MANAGEMENT AND POOR ESTABLISHMENT, I am still trying to get the $76.20 charge refunded to my C/C!
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Response from 00gc, General Manager at Holiday Inn Miami Beach
Responded 1 week ago
Sherry, Thank you for posting a review of your recent stay. We would like to apologize for the issue you encountered with the air conditioning in your room. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We have made note of your comments regarding the need to update our hotel and are happy to let you know that we are in the process of renovating our facility to better serve our guests. Please know our front desk staff is always available for any queries you have. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Francisco Astete General Manager
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PRICE RANGE
$134 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn miami beach hotel miami beachmiami beach holiday inn
LOCATION
United StatesFloridaMiami Beach
NUMBER OF ROOMS
253
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