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Metropole Apartments

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Metropole Apartments
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847 Reviews from our TripAdvisor Community

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Showing 690: English reviews
Erfurt, Germany
Reviewed January 26, 2015

This place offers fair rates and superb friendly staff for people who wanna have some fun! The hotel itself offers a perfect central location and big appartments with a modern design style. Every evening some cocktails were served in the Patio area for free. But no restaurent and no breakfast service. Unfortunately the rooms and the floor arrangements looks a...

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Thank WhoKnowsThisTobi
Reviewed January 24, 2015

A great friendly short stay this past weekend. The room was surprisingly spacious and comfortable. Couldn't ask for a better location, service is definitely friendly and informative. Walk to great restaurants, parking, shopping and of course beach. I enjoyed the happy hour which was on there other property's. Nice courtyard too. I will definitely book here again.

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Thank Enocalex
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Enocalex, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon! Katrine

Reviewed January 22, 2015

My first time on south beach and my experience was memorable. The metropole was more than convinient for my family and kids. The room has a huge sized kitchen and a sofa bed looked new. The reception is helpful and friendly. And they have a steve madden downstairs. My family loved the metropole coming back for summer.

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Thank omartony
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Wow! What an outstanding review, omartony! We are so glad you had such a great visit and can’t wait to do it all again. See you soon! Katrine

Reviewed January 20, 2015

Booked becouse of great reviews and it's confirmed this is a hidden gem. The service and good attitudes from the staff is contagious they turned my bad day to a good cheerful stay. Had great conversation with the reception felt like home. The room was clean and organized with all the goodies. Flat screen, modern design. Carlos and David showed...

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Thank Spikeluck
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Spikeluck, this is one of my favorite reviews ever! Thank you so much for the five stars and the fantastic shout outs for Carlos and David! You are absolutely right – they know everything there is to know about South Beach and will show you a Kanye-good time. Please let us know when you will be back and we will...

Reviewed January 19, 2015

Great location! Right in the middle of everything. You don't need a car because everything is in walking distance. The suite is fabulous! Has an equipped full kitchen and the style and decor is very nice. You get free transportation to and from the hotel which is super convenient so that's why you don't need a car. They also have...

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Thank jasonsgirl2
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

What a fabulous 5 star review jasonsgirl2!!! Thank you so much for taking your time in sharing your feedback with us, and all of our future guests! Our apartments are fully equipped and offer everything you need for a fun filled time! Our team all work hard to make sure that everyone is having a great time! I will make...

Reviewed January 18, 2015 via mobile

Had a major issue at check in, the front desk person couldn't solve it, and no manager available until next day. Free bottle of wine won't fix it, and hotel does not give refunds. Bad business overall. Won't recommend to anyone.

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Thank Inca111
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello there Inca111, Our guests feedback means the world to us. We are terribly sorry that your time spent with us was not a 5 star one! I wish that you could have provided us with more information regarding the issue that you experienced with us! We are always trying to brighten the grey areas, and with constructive feedback we...

West New York, New Jersey
Reviewed January 18, 2015

overall had a wonderful and generous experience with the hotel and staff. I really expected a average stay but it was the contrary, the manager always remembered me and my husbands name which was a plus made me feel right at home. From the entrance to the room everything looked well maintained and cleaned. The front desk always very attentive...

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Thank greg m
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good Day greg m, We are thrilled to read that you had such a fabulous time with us here at Metropole! Our team all work hard to make sure that everyone is having a great time! We would love to welcome you back again in the future for another 5 star time! Katrine

Reviewed January 16, 2015

We stayed here for a couple nights as part of our anniversary and it was pleasurable stay no doubt about it. The staff treated me like I was the only one on the hotel mind you they were sold out, great customer service. My room was clean and the modern design was to my liking. The area around is full...

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Thank Tomasraul
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Wow! What an outstanding review, Tomasraul! We are so glad you had such a great visit and can’t wait to do it all again. See you soon! Katrine

Wales
Reviewed January 16, 2015

We only had 1 night here but the hotel was amazing. The room was a suite with full kitchen facilites, dressing room with robes and gardens with a plunge pool and loungers. Wished we could have stayed longer.

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Thank Kathleen Mary J
SBG_GuestRelations, Director of Sales at Metropole Apartments, responded to this review

Your review is simply amazing bonesandco!! Thank you for the time you took to share yours with us, and all of our future guests! From what it sounds like you had a great time here at Metropole! We would love to relive those moments, hopefully sooner then later! Katrine

Reviewed January 15, 2015

I decided to book my self up and stay a long weekend with my children at The metropole. So happy i did the suites are huge and modern. They have a courtyard that is wonderful for social company. I was amazed with the extra attention they had with my kids very friendly. As for The area its ideal for everyone...

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Thank selzermc
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

There is nothing that we love to read more then a 5 star review slezermc!!! We are delighted to know that you had such a fantastic stay here at Metropole!! We would love to welcome you back soon, for another great time! Katrine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropole's inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Production friendly rates available. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 

Additional Information about Metropole Apartments

Address: 635 Collins Avenue, Miami Beach, FL 33139-6249
Location: United States > Florida > Miami Beach
Price Range: $177 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Apartments 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Metropole Apartments Miami Beach
Metropole Apartments Hotel Miami Beach
Hotel Style:
#47 Business Hotel in Miami Beach
#60 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Metropole Apartments staff and other travelers.
11 questions
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Questions? Get answers from Metropole Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the ac in our room was not working, it was not a problem for us but it should be looked at. These things should be looked at consistently.”
indra222017, 1 week ago | Read review
“Stop by the cvs two blocks away and load up on water and snacks... don't fall for the mini bar. ”
jesses744, Mar 14, 2017 | Read review
“Avoid hotel if possible, many other options around Miami Beach”
  • HAIR IN THE FRIDGE
  • Tissue/Hair/Water Bottles left by previous guests
  • Dirty floors
  • Dirty floors and dresser
  • Residue stain on bathroom door
  • Water bottle from previous guest
  • More MOLD!!!
  • Dirty unmopped floors in the whole suite.
RitzRitz9, Mar 11, 2017 | Read review
“Our room on the second floor faced Collins Ave and was noisey by day but quiet at night”
m2smayo_12, Feb 23, 2017 | Read review
“stay in the lower hundred range for best view of street. 301>415 All rooms have poor lighting.”
bdelaraza1422, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question