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Metropole Apartments

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Metropole Apartments
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766 Reviews from our TripAdvisor Community

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Showing 627: English reviews
New York City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I must say despite some of the questionable reviews I really enjoyed my 2night stay. The staff was outstanding..They accommodated my every need to the best of their abilities. Their manager stood out in my mind she went above and beyond to help us..The rooms are very spacious an apartment like I would recommend anyone to stay here in fact... More 

Thank hooetonq42
DeSoto, Texas
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed one night at the Metropole while in Miami Beach. It is a small boutique hotel and we stayed in a one bedroom suite. It was convenient to stores and restaurants arms the beach. Good for a short stay.

Thank Avery397
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Greetings Avery397! Thank you for writing to us! We are so excited you enjoyed a wonderful time with us at Metropole. It's great of you to mention our convenient location. Kind regards, Katrine More 

Temple Hills, Maryland
Level Contributor
11 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

My cousin and I checked in on Tuesday August 9th, 2016. There is no lobby area which is makes checking in or out hard with multiple patrons. The pool in the picture is angled so well it looks like a pool worth swimming in but in person its the size of a Jacuzzi. The patio area wasn't even clean nor... More 

Thank Nubian_Shawty
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I should have paid close attention to the reviews before I booked this hotel. It was by far the worst experience ever! The pictures look way better than this place. The hotel needs renovations. I picked this hotel because it had a kitchen and I like that it was set up like an apartment. The oven did not work and... More 

Thank Charity P
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in a one bedroom suite, decorated very well. It actually was more like a one bedroom apartment. Our suite had one very comfortable king bed and a kitchenette, with a dining table, and a pull out sofa bed. The location is excellent, one block away from the beach, and on a very vibrant street full of restaurants and... More 

Thank anascofi
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Nice! Hello to you anascofi! We are very happy you let us know you enjoyed your recent experience with us at Metropole. We thank you for mentioning all of the many details you loved. Jenny will be glad you enjoyed her hospitality. We hope to have you back again soon. All of my best, Katrine More 

Newark, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

This place has mold all in the shower.... Stains on the couch... Coffee table ... The rug was matted looked like some matted animal fur.... Stains on the sheets ... Stains all over the glass door to the bathroom ... The lamp shades was melted....I am currently disputing the charge with my bank... The hotel would not give me a... More 

Review collected in partnership with this hotel

Thank FeiWongLee
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited south beach for first time didn't know what to expect with the party reputation and bad customer service that many of my friends have told me of South beach. But I actually really enjoyed my stay here to rooms are fairly comfortable and clean as well. Very intimate setting with only minimal staff but attentive manager. Staff was pleasing... More 

Thank Saby F
Washington DC, District of Columbia
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location, price and advertisement of this property is enticing. But, my personal 4-day experience at this location was associated with health and quality concerns that were left unresolved from current property management (Jenny Baljua). Health concerns during our stay included lack of functioning AC over 4 days in July (causing room temperatures of 80 degrees), a ceiling leak directly... More 

Thank Brandon M
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Oh no, XYguy! How disappointing to hear you didn't feel you were treated with the 5 star service we always aim to provide our guests with here at Metropole. We do thank you for taking the time to write to us and share. We will be sure to share your review with management so that it can be looked into... More 

District of Columbia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location but there is some NEEDED improvement. Lets start with the main door that scratches the ground upon entering. Check- in procedures need to be revisited, if check in is at 3pm I shouldn't have to wait until 5:30pm for my room to be ready. I was told they would call when the room was ready I had to... More 

Thank wynstyles
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello wynstyles! We so appreciate hearing from you with all of your details on Metropole. It's always great to hear back from our recent guests. It's a bummer to hear some aspects of your stay were not the perfect 5 star ones. We are hapy you loved our fabulous location, perfect for getting to all of the fun of South... More 

Atlanta, Georgia
Level Contributor
10 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a fantastic property located just blocks from South Beach and the restaurants along Ocean Drive. The room is amazing with lots of high end luxury appointments. The staff is incredibly helpful and accommodating. I would enthusiastically stay here again, and in fact I am planning my next trip back now.

Thank central92016
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hey there and thank you, central92016! Thanks for taking the time to write to us and share your honest and sincere feedback on Metropole! We are glad to hear you had an awesome 5 star time with us, woohoo! It was a pleasure to host you. Until next time, Katrine More 

Questions? Get answers from hotel staff and past guests. Ask a question

480 photos of this hotel

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All Traveler Photos (242)
Room/Suite (93)
Dining (14)
Pool/Beach Area (12)
Bathroom (14)
Hotel & Grounds (28)
View from Room (4)
Family/Play Areas (2)
Other (75)

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All TripAdvisor Photos (208)
Amenities (45)
One Bedroom Suite (100)
Pool (10)
The Hotel (53)

Management photos: Courtesy of the property manager

All Management Photos (30)
Hotel & Grounds (1)
Room/Suite (1)
Other (28)
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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropole's inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Production friendly rates available. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Metropole Apartments

Address: 635 Collins Ave, Miami Beach, FL 33139-6249
Location: United States > Florida > Miami Beach
Price Range: $144 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Apartments 4*
Number of rooms: 42
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Also Known As:
Metropole Apartments Miami Beach
Metropole Apartments Hotel Miami Beach
Hotel Style:
#47 Business Hotel in Miami Beach
#52 Luxury Hotel in Miami Beach
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