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Metropole Apartments

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Metropole Apartments
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780 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Geneva, Switzerland
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We came on the month of september, my brother and I. During check-in, we had some issues with the deposit. Something did not match between our credit card and the hotel's terminal but the front desk associate was helpful and really nice. TY my friend, if you see this message you are the most awesomeand honest receptionist ever haha! Really... More 

Helpful?
Thank Nabil M
Nashville, Tennessee
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

As a travel professional, the best way to experience a place is to go in as a guest in order to get the full guest experience. Now, my first overall impression of Metropole was indifferent. The courtyard could have been a little bit more tidier. I wasn't prepared for how small the front desk area was. Because we arrived really... More 

Helpful?
Thank Zashnetta W
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hi Zashnetta W! Thanks for sharing your feedback! It's so wonderful of you to mention all of the many details that made your experience fabulous. We are glad to hear you loved our location and the ease it provides for getting to all of the best Miami shopping. We're sorry there was a mix-up with your room, we hope you... More 

Homewood, il
1 review
3 of 5 stars Reviewed 2 weeks ago

Room could have been a little cleaner. The floors, walls and bathroom was a little rusty. The location and room size was a plus. I liked the convenience of having a kitchen. My sisters room key kept deactivating which was inconvenient, but the overall stay I would rate a 7 out of 10.

Review collected in partnership with this hotel

Helpful?
Thank ktay0214
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hey there ktay0214! We are so glad you loved your time with us. We are happy our location was suited to your expectations, our guests love our offerings. We will be sure to share your recommendation with management. Best, Katrine More 

Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very nice. Only complaint is the elevator which takes very long to come and the pool is very small, doesn't look as advertised. Very convenient location to south beach and night life activities.

Helpful?
Thank fonk08
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good day, fonk08! What a disappointment your Metropole experience wasn't the 5 star one we aim to provide- and that our guests so often write to us about! It's sad to hear you didn't find everything to be nicely suited and equipped. It is nice to hear you loved our location- our guests always do! Cheers! Katrine More 

Alabama
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Labor Day staycation for me and the family. My first impression of the hotel is that the location you can't beat it was around all the restaurants and the famous ocean drive. So that was a big plus for me. The lobby is quite small but packed with friendly welcoming faces and greetings. Room was big with a kitchen and... More 

Helpful?
Thank Yetzneski M
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hello, Yetzneski M! Thank you so much for staying with us and for sharing your lovely words with fellow travelers. Our team will be thrilled to read how pleased you were with your visit. We are equally grateful to know that you were pleased with your stay. It was our pleasure to have you with us and we hope to... More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed in the two bedroom suite during labor day weekend. Celebrated my friends birthday as well. My stay was enjoyable in all aspects including cleanliness and customer service.The courtyard area was more than relaxing actually celebrated my friends birthday there with a cake. Thanks to the manager jenny for helping me with that task. The location is close to... More 

Helpful?
Thank terrancemcfield1985
SBG_GuestRelations, Director of Sales at Metropole Apartments, responded to this review

Awesome! Greetings to you and thank you! We so appreciate your writing to share your recommendation on Metropole with us. It's wonderful to hear Jenny took great care of you- fabulous! We hope you'll come back for future Miami visits. All of my best, Katrine More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a wonderful trip this was. First visit to Miami Beach and we will be returning back soon to this wonderful hotel. Rooms are wonderful and are clean daily. The hotel staff looked after us fantastically. The hotel was so clean and the courtyard was always kept so beautiful all the time. Let me not forget the free airport transportation... More 

Helpful?
Thank Jorge D
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Hi Jorge D! We are glad you enjoyed your recent Metropole visit and that you took the time to let us know. We love hearing it and we know your fellow travelers reading this will appreciate it. We're stoked for the 5 stars. Come again! Best, Katrine More 

Montreal, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

Good: Location and front desk staff (very nice and helpful) Bad: everything else. Rooms, buildings, equipment and amenities. Very dirty floors, rooms, bathrooms and garden. The cleaning staff don't speak english and I couldnt communicate with them, they would always clean my room after 3pm (although we leave the room earlier than that) and clean very superficially. Smelly garden (smells... More 

Helpful?
Thank visitor659
1 review
5 of 5 stars Reviewed 3 weeks ago

I came to miami all week for Memorial Day and stayed here with my friends, the hotel was cute and in a great location right on south beach close to all the things going on that week for me. The staff was friendly and I especially loved the front desk girl Stephanie , she was always smiling and happy and... More 

Helpful?
Thank Suzy N
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Greetings Suzy N! Thank you so much for staying with us and for sharing your lovely words with fellow travelers; the perfect 5 star ones. Our team will be thrilled to read how pleased you were with your visit; especially Stephanie. We are equally grateful to know that you were pleased with your stay. It was our pleasure to have... More 

Blue Island
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The outside wasn't all the viewable but the courtyard Apartments were big lots the space and mirrors it was really nice I like them and I will stay again but they really need to clean the house I courtyard area

Helpful?
Thank annti0nettec
SBG_GuestRelations, Guest Relations Manager at Metropole Apartments, responded to this review

Good day! Thank you for your feedback on Metropole! We are disappointed you didn't have the 5 star time we strive to provide our guests with. How sincerely disappointing to hear you didn't find our hotel to be top notch clean and suitable to your needs. We wish you would have let us know while you were still in house,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Metropole Hotel South Beach offers understated elegance and unparalleled service in an intimate, friendly, home-away from home atmosphere. While located in the heart of South Beach, The Metropole's inviting yet private courtyard setting and chic 1 and 2 bedroom suites manage to provide a decidedly residential feel ideal for those seeking calm, in the midst of the action. Production friendly rates available. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Metropole Apartments

Address: 635 Collins Ave, Miami Beach, FL 33139-6249
Location: United States > Florida > Miami Beach
Price Range: $133 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropole Apartments 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Metropole Apartments Miami Beach
Metropole Apartments Hotel Miami Beach
Hotel Style:
#47 Business Hotel in Miami Beach
#54 Luxury Hotel in Miami Beach
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