My family and I recently stayed at 1Hotel and we can’t say enough about the wonderful service they provide. Every morning we would go to Plnthouse where Francesca and Emma provided exceptional service and made my family feel welcome! We also wanted to mention Francesco at the pool was also amazing in making sure my family was set up and comfortable. He was super friendly and was the absolute best! We will definitely be coming back soon!
We wanted a quick and relaxing getaway for the weekend. We were blown away by everything from the moment we checked in until the second we checked out. The customer service is above and beyond on every level. They asked ME at check in if I needed a late check out to accommodate our departure time at the airport-this is unheard of by a hotel! Our room (a studio suite) was huge and impeccably maintained with more than enough towels, pillows, soap, lotion, etc. Room Service arrived at the time they estimated on the phone. Every restaurant had food that was amazing and conscious of my daughters celiac allergy at all times. The 4 pools all had super comfortable lounge chairs and there was never an issue trying to find an open chair every day. The spa was beautiful and relaxing, all 3 of us had de-stress massages that lived up to their description. This hotel wrote the book on how a hotel should be run on every level. We can't wait to return!…
Amed is the absolute best bartender in the lower pool. Excellent service! He is on point with the quality of drink making and he is a true mixologist! Clase Azul margaritas were made to perfection!!!!
Great service, great atmosphere! Everything was super delicious and truly one of the best experience. Crunchy salmon roll - highly recommended👌rooftop bar is so beautiful and big thanks to Bobby for quality service and best advices❤
This is a beautiful high-end Hotel. The service, accommodations, all beautiful. This is a hotel that is very. “Green.” No styrofoam cups or food containers. Wooden coffee stirrers. Extra trash can for recyclables. My husband attended a conference there, I went along to enjoy Miami. H only had to pay for whatever food I ate there. The room did not have a balcony, those are “Premium” but it faced the ocean. Lovely. Separate bedroom, master bath, powder room, fully equipped kitchen, with Nespresso machine, compact washer and drier in a closet. Room was huge. Beds were comfortable. Food was very good. Go for the breakfast in the restaurant on the entry level. The Buffett (about $42) was delicious. I don’t eat meat but I feel it was well worth the price. Finally, a place that knows how to make soft scrambled eggs. Toast, bagels, mini muffins, breakfast meats for those who eat meat, it goes on and on. Coffee and juice included in price. It was all wonderful. The fact that they are green was appealing to my inner flower child. Very high tech, including the elevators, but if I figured it out, you can. Put your wooden chip on the reader, hit floor number on screen, it tells you which elevator to take (A through F). Voila! No need to hit floor number in elevator. Everyone was so nice and helpful here.…
1 Hotel has always been my favorite hotel in South Beach, the lobby always smells amazing, the staff are friendly and accommodating. As someone who is into health and fitness, I can say with confidence that the gym is definitely rivals equinox but with newer equipment. The food at every single restaurant at the hotel is amazing, I never have trouble finding a healthy option and if something isn't available the staff is accommodating enough to make a swap. The rooftop is also gorgeous and. Definitely a 10/10 hotel. I can't wait to come back!!!
Bobby the best server at the rooftop the best dessert from him, he made our stay so special thank you so much, the food was amazing also fresh you can tell it so good quality, the best lunch ever bobby made for us
I recently stayed at the 1 Hotel in South Beach and it was hands down the nicest hotel I've ever been to. The moment I walked into the lobby, I was struck by the amazing scent that was present. It was truly memorable and added to the overall luxury experience. The staff was fantastic and went above and beyond to ensure that my stay was comfortable. The food at the hotel's restaurant was also exceptional. I had the impossible burger and it was the best burger I've ever tasted. The rooftop pool was another highlight of my stay. It was the nicest and coolest place to be, with an incredible view of the beach. The rooms were modern, cool, and extremely clean. Everything was in perfect condition and the attention to detail was evident. Overall, I had an amazing stay at this hotel and would highly recommend it to anyone visiting Miami.…
Elie , Ferelie and Gisela all 3 been making my breakfast every morning during my entire stay . They been taking care of me and my friends like a family . They are the sunshine ☀️☀️☀️ of this place . Will definitely come back and stay there . Feeling like home
I recently stayed in this wonderful property for a few days and I can’t say enough of the hospitality service they provides. Hands down to Carlos from IN ROOM DINNING. His service is impecable. He made me feel like at home. He was very friendly and went above and beyond. I highly recommend this hotel.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing