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The Confidante Miami Beach

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Traveler (3114)
360
Panoramas (10)
Pool & Beach (668)
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About

#71 of 215 hotels in Miami Beach
Location
4.5
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice

UPDATED RENOVATION NOTICE: The Confidante Miami Beach has embarked on an exciting transformation journey (multi-phase renovation project), with plans to emerge as the vibrant Andaz Miami Beach in late 2024, offering guests a whole new level of luxury and style. At this time, the hotel’s pool facilities and backyard experiences are unavailable and some noise may accompany the sounds of progress. Food & Beverage is limited to Grab-and-Go only, and full F&B services will continue to be provided on the beach. Guestrooms and the beach area will remain open for hotel guests.

Beginning Monday, March 25, 2024, as we enter the next phase of our renovation, the hotel and beach area will temporarily suspend operations until we reopen as Andaz Miami Beach in late 2024, offering guests a whole new level of luxury and style.

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Property amenities
Valet parking
Fitness Center with Gym / Workout Room
Beach
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
24-hour security
Baggage storage
24-hour front desk
Paid private parking on-site
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Walk-in shower
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
Bath / shower
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Spanish

Location

4041 Collins Ave, Miami Beach, FL 33140-3713
The Confidante Miami Beach
4.5
4.5 of 5 bubbles6,972 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Confidante Miami Beach hotel is a cherished destination for its prime beach location and unique retro atmosphere with mid-century charm. However, some guests have expressed concerns over high prices and the value offered, pointing to costly amenities and additional fees that may not align with expectations. While the friendly staff receives commendations, reports of slow service and inconsistent housekeeping highlight areas for improvement. The hotel's rooms, often criticized for being outdated and noisy, could benefit from a refresh to enhance the overall guest experience.
Location
Convenient
Atmosphere
Chic
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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AKM373737 wrote a review Feb 2024
Calgary, Canada1 contribution
Pool was closed and was not made clear when booking. One day had zero towels on beach for 6 hours and we had young kids. Made us put umbrellas down for shade when no one else on beach did this, Food service extremely slow. One elevator was working only for the whole stay. Positive was location and Bell Man. He went above and beyond by storming luggage and getting a room after we checked out so kids could shower and change before flight. He salvaged what was a below average hotel experience.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Management Team, Guest Services / Front Office at The Confidante Miami Beach
Responded 3 days ago
Hello AKM373737, We're grateful to you for not only staying with us but sharing your experience as well. Appreciate your note on the bellman service as well as the location. We regret that your stay was impacted by our transformation to Andaz Miami Beach and hope you allow us another chance to WOW you when our renovation in complete.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alison S wrote a review Feb 2024
New York City, New York9 contributions
I stayed in the vista balcony suite which was spacious and beautifully set up and decorated. While the view was of construction and not the pools, we were able to see part of the ocean. Unfortunately, our room was overbooked and were given a less appealing suite on the first night and we were able to move to the Vista suite for the next 2 nights of our short vacation. Hopefully management is able to recitfy the situation. The staff on the beach helping with the chairs and umbrella as well as the servers for the food and beverage were very friendly and accommodating. They made our beach experience exceptional! Thank you Anton!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Management Team, Guest Services / Front Office at The Confidante Miami Beach
Responded 4 days ago
Hello alisonmarie34, We're grateful to you for not only staying with us but sharing your experience as well. We look forward to welcoming you back to our newly renovated resort, Andaz Miami Beach, opening Winter 2024!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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usavet84 wrote a review Feb 2024
Gastonia, North Carolina1 contribution
There are no amenities while the place is under renovation yet they still charge a resort fee of $20/day for nothing! Other than that, it’s an average place. No pool, no restaurant, no bar, no amenities at all other than beach chairs. It’s being renovated which I’m sure it will be nice when completed the end of 2024, but why charge a resort fee when it’s not yet a resort?!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Management Team, Guest Services / Front Office at The Confidante Miami Beach
Responded 4 days ago
Hello usavet84, We're grateful to you for not only staying with us, but sharing your experience as well. We regret that your stay was impacted by our transformation to Andaz Miami Beach and hope you allow us another chance to WOW you when our renovation in complete.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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markbH5690ZK wrote a review Feb 2024
Lincoln, Nebraska1 contribution
This is only a place to sleep at this point, the pool has been ripped out and there are no restaurants open. The rooms are quite old. Only a single elevator is running at this point. The rooms do have good views of the ocean though.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Management Team, Guest Services / Front Office at The Confidante Miami Beach
Responded 4 days ago
Hello markbH569oZK, We're grateful to you for not only staying with us, but sharing your experience as well. We regret that your stay was impacted by our transformation to Andaz Miami Beach and hope you allow us another chance to WOW you when our renovation in complete.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lyes wrote a review Feb 2024
6 contributions
TRAVELURO + CONFIDANTE MIAMI/ ANDAZ Absolutely avoid! I made a reservation in October at The Confidante Miami/Andaz hotel. I chose this hotel for my two children in particular because it had two large swimming pools (my children's dream!). 2 months later while reading Tripadvisor comments, I read that this hotel is entirely under construction! I therefore contacted TRAVELURO who told me that they refused to help me and that even if (supporting evidence) it was false advertising because they never told me that there would be no no swimming pool, no restaurant but only construction equipment (see photos), the only option offered is to be in no show and lose 100% of the amount!!! It was supposed to be a dream vacation with my grandchildren but TRAVELURO AND THE CONFIDANTE MIAMI/ANDAZ made it the worst nightmare!!! Never trust them, you will be totally disappointed like me!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: A fuir !!!!!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, General Manager at The Confidante Miami Beach
Responded 2 weeks ago
Dear Lyes, We can understand your deep frustration and disappointment that the third-party booking partner you worked with failed to display the information you needed to make an informed decision. We do list our current renovation prominently on our website and our reservations team is aware of the updates, but at times, this information does not expand to other sites. We wish you had booked with us so that we could work with you on a cancellation, and we do hope you find the ideal hotel for your grandchildren when you visit Miami. Kindly, Alexis Chenet, Assistant Director of Operation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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uis007 wrote a review Feb 2024
1 contribution
Overpriced for the experience. Non of the hotel facilities were open, neither we were told before the booking. Paid over 1k for two night for a motel kind of experience. Half of the staff didn't even speak English 🙄
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, General Manager at The Confidante Miami Beach
Responded 2 weeks ago
Dear uis007, We appreciate your feedback and are sorry to learn that you were not made aware of our current reimagining of our pool area prior to arrival. We strive to make this information prominent on our website. It is hard to hear that we let you down, and we hope we can make it up to you once our many updates are complete. We would love the chance to wow you. With regards, Alexis Chenet, Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ozgunbilgin wrote a review Feb 2024
1 contribution
No pool, no restaurant and only one elevator that you need to wait all the time. These warnings were not written on booking website that we bought They do not compensate this situtation. Coffee machine was not working and they do not put enough shampoo or body wash in your room. You need to call each time!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, General Manager at The Confidante Miami Beach
Responded 2 weeks ago
Dear ozgunbilgin, Thank you for sharing your feedback with us. We will address your concerns internally, and we share your frustration that our current construction while we reimagine our pool area was not detailed on the third-party site on which you booked your stay. We know we can better impress, and to that end, we invite you back to enjoy our new space in the future. Kindly, Alexis Chenet, Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jrob2024 wrote a review Feb 2024
1 contribution
We arrived to a construction zone. No amenities. The view from the room was a dug out pool. 10,000% the worse hotel experience of my life. The coffee maker didn't work. The refrigerator made a loud noise and kept us up all night. The shower dripped all night. Absolute horrible hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, General Manager at The Confidante Miami Beach
Responded 2 weeks ago
Dear jrob2024, We are sorry you experienced so many disappointments during your time with us at mid-beach, as we strive to ensure every guest is aware of our current construction before arrival. We hope we can make this up to you one day at our newly imagined space. Kindly, Alexis Chenet, Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juanesmorales wrote a review Feb 2024
Envigado, Colombia23 contributions
It is a complete disaster, they lie, they should notify when you make the reservation that the hotel is being remodeled, and that everything is falling apart. The customer service is a disaster, I asked three times for help with the safe box and no one helped me, it was locked. At the reception people are rude and unfriendly, only the person with the suitcases smiles.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: do not go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from A H, General Manager at The Confidante Miami Beach
Responded 2 weeks ago
Dear Juan, The experience you describe is certainly not on par with a Confidante stay, and we apologize for the delay in getting help for you with your safe. We make every effort to ensure our guests are informed about our current remodel before arrival, and we are sorry you missed this information on our website. We hope we can earn your higher regard one day. Kind regards, Alexis Chenet, Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kurtkS7845ES wrote a review Feb 2024
1 contribution
The hotel is charging a resort fee when it has no services onsite. Restaurant/pool are closed and the property is sandy construction site. One elevator was down and the remaining elevator shook so bad, it seemed unsafe. Hallways were dirty. Seems the hotel is just on hold.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from A H, General Manager at The Confidante Miami Beach
Responded 2 weeks ago
Dear Kurt, We apologize for the delays with our elevators during your stay, and though we trust you were made aware of our current reimagining of our pool area before your stay, we wish it hadn't impacted your relaxation and fun. We know we can fully impress once our updates are complete, and we hope you will join us again one day. Kind regards, Alexis Chenet, Assistant Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$285 - $411 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Thompson Miami Beach
LOCATION
United StatesFloridaMiami Beach
NUMBER OF ROOMS
339
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CONFIDANTE MIAMI BEACH - Updated 2024 Prices & Hotel Reviews (FL)

Frequently Asked Questions about The Confidante Miami Beach
Which popular attractions are close to The Confidante Miami Beach?
Nearby attractions include Miami Beach Boardwalk (0.08 miles), Arkadia (0.3 miles), and All Souls' Church (0.10 miles).
What are some of the property amenities at The Confidante Miami Beach?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Confidante Miami Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Confidante Miami Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Confidante Miami Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Confidante Miami Beach?
Conveniently located restaurants include Bungalow By The Sea, Donna Mare Trattoria, and Cecconi's Miami.
Are there opportunities to exercise at The Confidante Miami Beach?
Yes, guests have access to a fitness center and fitness classes during their stay.
Are any cleaning services offered at The Confidante Miami Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Confidante Miami Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Confidante Miami Beach offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Confidante Miami Beach?
The staff speaks multiple languages, including English and Spanish.