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Hotel Croydon

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3720 Collins Ave, Miami Beach, FL 33140-4080
COVID-19 update: See the added health and safety measures this property is taking.Read more
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360
Panoramas (8)
Room & Suite (321)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Croydon
Updated 03/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 241 hotels in Miami Beach
Location
Cleanliness
Service
Value
Travelers' Choice
A fully-renovated boutique hotel located steps away from the ocean. The 7-story luxury Hotel Croydon dazzles with 104 guest rooms including a sprawling Penthouse with ocean views, meeting room and banquet space, a concept store, a gym, an outdoor pool, a spa, an on-site restaurant and bar, and a rooftop sundeck with 360-degree views of the ocean and Miami. As the Miami sun warms your skin, retreat to our relaxing pool or bask in the rays on our rooftop sundeck. With an on-site restaurant and bar, The Tavern, dining al fresco is sure to equal a fascinating night of people watching. All guests in the room must be 18 years or older unless a parent/legal guardian is staying in the same room. The credit card used for booking must be the same credit card presented for payment at check-in. Credit card holder and ID must also be present. Holiday special events require a non-refundable prepayment 30 days prior to arrival. A mandatory daily resort fee of $20 plus tax.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Rooftop terrace
Paid private parking nearby
Wifi
Pool / beach towels
Heated pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Safe
Telephone
Minibar
Cable / satellite TV
Flatscreen TV
Walk-in shower
Iron
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quiet
Languages Spoken
English, Spanish
2588Reviews77Q+A100Room tips
Traveler rating
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Popular mentions
emulhayde wrote a review Jun 11
1 contribution
Very nice hotel! Clean and very good location! Close to the beach. They have nice restaurant with happy hour! The pool is open until late night which is really nice! The customer service was very good too specially was happy with receptionist Irina at the front desk! She was super helpful and nice!
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Date of stay: June 2021Trip type: Traveled with friends
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Tatevik K wrote a review Jun 11
1 contribution
The hotel Croydon is amazing. I’ve never been in a hotel better than this one in my entire life. We were welcomed by the best receptionist Irina who told us everything about the neighborhood and the hotel.
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Date of stay: June 2021Trip type: Traveled as a couple
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frank wrote a review Jun 9
Columbus, Ohio1 contribution
The hotel was very clean and organized... they didn’t clean the rooms everyday because of covid but that’s ok! Luis M., Irina, and the Gm Roberto were especially great! If we ever visit Miami Beach again we will definately come back here to hotel Croydon
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Date of stay: June 2021Trip type: Traveled with family
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Chris M wrote a review Jun 9
1 contribution
We got the double queen through hotwire. The hotel staff are absolutely amazing. Juan Carlos Rojas is a saint in a hotel uniform. I arrived at 3 am and was supposed to check in later that day at 3 pm he allowed me early access to my room for a very reasonable fee. He always had my back in terms of providing whatever we needed. We had to get something seriously cleaned up and the hotel was very responsive and did very well to make sure that all was handled well and done right. Very appreciative for all they do and this place is a great HQ right on Collins in a popular location.
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Date of stay: June 2021
Location
Cleanliness
Service
Room Tip: The roof is awesome!
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Marissa C./Ronald C. wrote a review Jun 4
1 contribution
As I was checking out. I forget a very very expensive shaving bag, Celli Shave/V Shaving Set with Custom Wooden box and bag. I had over $2000 in cash stash inside. Older Cuban guy/House Keeping STOLE my BIRTHDAY Gift my Girlfriend had just giving me. I felt so Violated/Robbed. The front desk staff just laughter at me. Told me Hotel was a Private Property and I needed to leave. I did NOT make any fuss/scene/problems. In the contrary, they made threads to me. Treaded Me so wrong inhumane, foul. Super lack of professionalism. My birthday luxury shaving bag with my cash was stolen from me within, checking out, having a dispute with the lady at the front desk, realized I left my personal belonging in my room '107 room. And within 30 mins Housekeeping STOLE MY BIRTHDAY GIFT AND MY CASH I HAD HIDDEN THERE. AGAIN, I've tried do many times to speak to main manager of Hotel, but front desk personal only take my messages and Always Promise He will get back to me. Till today. Nada. Nothing. I'm still waiting for you folks to return my $100 deposit/hold. To whom may care. You have THIEF'S WORKING FOR YOU. HOUSEKEEPING. I WILL NEVER GET MY STUFF BACK. But I do care enough for the next guess you have stayed at your hotel have their personal belongings Stolen while they are st the pool. Heartless People. Bad Karma. I'm a very dissatisfied customer. You folks at the front desk took $100 deposit and NEVER RETURNED IT TO ME. I BELIEVE THAT'S Unethical and very bad business. I feel like I got an additional $100 taking from me, when it was clear that it was only a Deposit. Horrible experience in top of all of it. I have tried contacting the manager several times and NEVER had an ANSWER BACK. IMPOLITE Bad Customer Service. Not a friendly place at all. I would NEVER RECOMMEND THIS HOTEL EVER IN MY LIFE. FYI I have stayed 5 times before. Gave you folks plenty chances. Just to go me super wrong. Marissa Carvajal/Ron Chinchilla
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Date of stay: April 2021Trip type: Traveled solo
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Response from TM SBGHotels, Marketing at Hotel Croydon
Responded 6 days ago
After speaking with our General Manager, please allow us to clarify your April 2021 stay. First, our check-out time is 11 AM sharp. This allows our housekeeping staff time to clean and disinfect the accommodation for the incoming guests. While a late check out was not requested, you checked three hours after the scheduled time, which is unacceptable. Each time a staff member called to make sure you were checking out soon, you advised that you were still packing. Once you checked out, again 3 hours later, we were able to enter the room and our housekeeping Manager advised several of our linens were stained. The incidental hold, that is normally released when no damages occurred, was then charged to include the late check out fee and the fee for the stained sheet. It is now June 2021 and this is the first mention of your shaving bag being missing. We at Hotel Croydon uphold a standard of integrity, so if your bag was retrieved, you would have been contacted or it would have been placed in our lost & found. We welcome guests from all over the world with different temperaments, but we will not subject our staff to objectionable behavior. You have been placed on our Do Not Rent list.
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PRICE RANGE
$169 - $357 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami Beach
NUMBER OF ROOMS
103
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Frequently Asked Questions about Hotel Croydon
Which popular attractions are close to Hotel Croydon?
Nearby attractions include Miami Beach Boardwalk (0.2 miles), The Living Room (0.2 miles), and Faena Theater (0.3 miles).
What are some of the property amenities at Hotel Croydon?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Croydon?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Croydon?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Croydon?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Croydon?
Conveniently located restaurants include Pao by Paul Qui, The Tavern at Hotel Croydon, and Los Fuegos by Francis Mallmann.
Are there opportunities to exercise at Hotel Croydon?
Yes, guests have access to a fitness center, a heated pool, and yoga classes during their stay.
Are pets allowed at Hotel Croydon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Croydon?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Croydon?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (4.6 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (1.4 miles), and Art Deco Historic District (2.2 miles).
Is Hotel Croydon accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.