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Hotel Croydon

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Traveler (661)
Room & Suite (266)
Pool & Beach (64)
Overview
  • Excellent57%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible3%
Travelers talk about
“happy hour”(135 reviews)
“front desk”(235 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,229)
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1,780 results
Traveler rating
1,032
481
141
59
67
Traveler type
Time of year
LanguageEnglish
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1,032
481
141
59
67
Show reviews that mention
All reviewstavern restauranthappy hourfront desksouth beachmid beachsun deckfree drinksfree shuttleairport shuttlevalet parkinggreat boutiquesmall poolbeautiful hotelbeach chairsper dayresort feean umbrella
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1 - 5 of 1,780 reviews
Reviewed 3 days ago via mobile

Lazaro who works at the front desk made this stay a memorable one. He was professional, courteous and very accommodating. The hotel itself was clean, cute and quaint, but the customer service is really why I’ll be returning. Give Laz a raise!!!More

Thank Shawanda C
Response from Roberto H, General Manager at Hotel CroydonResponded 2 days ago

Shawanda C Thank you for taking the time to review us. I will make sure Lazaro knows about your review and he will be happy to know his customer service skills were appreciate it. Please think of us for your next trip to Miami Beach....More

Reviewed 4 days ago

Convenient, great restaurant, Nice people, but Noisy at night Great quite pool To rest after the beach. Kids loves it Great place to stay To enjoy with family but the room walls are too thin. We unfortunetly can hear everybody coming back from their parties......More

Thank Orel S
Response from Roberto H, General Manager at Hotel CroydonResponded 2 days ago

Orel S Thank you for taking the time to write your review. We are happy to read you had a nice stay. Our apologies about the noise at night. We try to keep our guests aware in letting them know we are a quiet property...More

Reviewed 4 days ago via mobile

Wonderful stay @ Hotel Croydon. Everything was amazing! The hotel staff was so accommodating especially Lazaro Castillo at the front desk. Arianna and Blake from the hotel’s Tavern Restaurant offered suggestions around town and made us feel like family! Will definitely be back!More

Thank Linda P
Response from Roberto H, General Manager at Hotel CroydonResponded 2 days ago

Linda P Thank you kindly for your awesome review. We work hard to please our guests. We want to make sure their stay with us is a great one. Thank you for letting others know what were are about. Please come back and stay here...More

Reviewed 6 days ago

A necessary getaway to be sure and Hotel Croydon fit the bill perfectly! I can't wait to go back! It is a perfect location if you are looking for a little bit calmer spot and calmer beach area than south beach.More

Thank Jen S
Response from Roberto H, General Manager at Hotel CroydonResponded 2 days ago

Jen S thank you for taking the time to write your review. We are happy you had a nice stay with us. Please come back and visit us soon again. I may be reached directly at roberto.hermosilla@southbeachgroup.com if there is anything you may need prior...More

A TripAdvisor Member
1
Reviewed 1 week ago

Very nice hotel at the right location @miamibeach Especially the terrace at rooftop, great 360degreeview Good service + a very good restaurant, try the tacos and humus Pool clean and good to relax after a day @Miami I would choose the hotel Croydon again

Thank A TripAdvisor Member
Response from Roberto H, General Manager at Hotel CroydonResponded 2 days ago

Thank you kindly for taking the time to review us. Please come back on your next trip to Miami Beach.We are glad you enjoyed your stay. Regards, Rob Hermosilla GM

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair access
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
$124 - $409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Miami Beach
#39 Luxury Hotel in Miami Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$124 - $409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Spa Hotel in Miami Beach
#39 Luxury Hotel in Miami Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (661)
Room & Suite (266)
Pool & Beach (64)
Dining (50)
Amenities (30)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Liz_Brom_Holiday
Hello, We are planning a 3 night stay at your hotel after our cruise. However, TripAdvisor I just read about the problems one of your quests had with the free airport shuttle service. We may be booking your hotel from October 5-8th, 2018. It depends on your airport shuttle service and free shuttle service which is notated on the website. Is your free airport service available on October 8, 2018, the last day of our visit and what are the times to book the shuttle to the airport? Would the Hotel Croydon free shuttle service pick us up from the Miami Pier on October 5, 2018 and bring us to your hotel? How do we book this shuttle with your hotel? Also, does the free shuttle take guests to South Beach Miami and how do you arrange the use of beach chairs, umbrellas and beach towels service?. I thank you in advance for any information forward back to us. Liz
August 7, 2018|
AnswerShow all 2 answers
Response from Roberto H | Property representative |
Hello Liz, We only offer complementary shuttle service from and to the Miami International Airport. You will have to be at Terminal G Gate 17 on the second floor. Our free shuttles drive by at 9am, 11am, 1 pm 3pm 5pm 7pm... More
0
Votes
Liz_Brom_Holiday
Hello, After reading the stellar reviews on Trip Advisor, we are planning on staying 3 night at your hotel after our Celebrity Cruise ship docks at the Miami Pier on October 5, 2018. Our reservation for the Hotel Croydon Miami Beach are October 5th-8th, 2018, I read on your website that Hotel Croydon offers a free shuttle service and free airport shuttle. Does this include a free shuttle pick up from the cruise pier on October 5th, 2018 to your hotel? How do we book this free shuttle to the Hotel Croydon, Miami Beach? Your hotel offers free airport shuttle. We will need to book a date to take your free airport shuttle from the Hotel Croydon to the Miami International Airport, on the date of October 8th, 2018 time s/b around 4:30 pm as our American Airlines International Flight is at 8:40 pm.(We need to be at the airport around 5:30 pm) 3 hours prior to our flight to Canada. How do we reserve and confirm the Airport Shuttle from your hotel to the Miami International Airport MIA.? I would like to thank you in advance for any information regarding your free shuttle services for your guests staying at Hotel Croydon. Liz
August 5, 2018|
Answer
Response from alexandriabarnes31 | Reviewed this property |
Hello, to my knowledge the complementary shuttle runs every odd hour from 9 a.m. to 9 p.m. pick up and drop of from the ground level at the airport and pick up/ drop off in front of the hotel. I’m not sure if you can make an... More
0
Votes
Aide G
June 4, 2018|
AnswerShow all 2 answers
Response from D C | Reviewed this property |
As the previous reviewer stated, the rooms are very tight so I'm not quite sure where a rollaway would fit.
0
Votes
Room Tips
"Don't be fooled by the "penthouse" upgrade"
Read review
"As usual , nothing to say"
Read review
"It cost $40 per day for valet parking. But it'll be more cost effective instead of a parking garage..."
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"Ask for rooms far-far away from the elevators"
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