Absolutely 💯worth every penny! We only had one problem during our stay and once I let management aware the problem was resolved immediately. They have zero tolerance for disturbing the other guest with loud obnoxious parties in the suites. We were switched to a different suite and given a tour first before changing our room. Also there was an accounting error and before I could return home it was already handled. If you don't choose this resort you're biggg sleep! The restaurant menu was the bomb as well. I'm definitely returning after covid is over. They were very clean during covid19. No MASK NO ENTRANCE!
I decided to take a day for leisure on the beach and was very blow away by the beach staff. Jaylen and his team were very friendly and welcoming. Priscilla the beach server was very professional and attentive!! Cannot wait to come back for another escape from reality. With everything going on I was at peace of mind. Thank you for the gettaway!
Had a wonderful stay as a family of three in this apartment on the second floor, stayed for 5 nights and the location was perfect for us. Only a few minutes to the beach by foot, also to go out for dinner, shopping, we barely needed our car. Buying groceries however was a bit far (Publix, 15min walk, so rather take the car there). On the upside: Features everything needed to feel at home. One bedroom and an inflatable couch-bed (didn’t figure that out though, needed help via email, see below), living room, dinner table, big fridge, TV (though didn’t figure it out since it was a Google something) air-condition, etc. Washing machine and dryer, dishwasher, full kitchen with huge oven and microwave. An elevator to bring you and your luggage to the second floor, very nice On the downside: No-one present to help with questions or technical issues, everything only via email. Host was on vacation himself ;) When the shower broke, I fixed it myself, questions about the use of the washing machine, the noisy air-con, the parking ticket (parking garage is about 8-10min by foot!) that didn’t work the first day (figured it out with a security guard working there the next day), TV that we couldn’t use (see above) local recommendations (shopping, restaurants), etc. would have been much easier just to talk to someone, but we managed ;) I just guess that when you are for the first time in Florida and Miami and maybe don’t speak the language as fluent, you might have some troubles. Conclusion: Definitely highly recommended! Location, space, quiet neighborhood! …
We stayed here for four nights in mid-July as part of a tour of Florida. The apartment was very well-equipped and comfortable, although I felt the bedding could have been newer. The location is perfect for a South Beach vacation - only 5 minutes' walk to the beach and close to shopping in Collins Avenue. Wil sorted out our parking for us, so there was no hassle there, and there was always somewhere for us to park. The Fountain served us very well for our short stay, and was excellent value for money, but I wouldn't have wanted to spend any longer there. It was very good value, but the pool really was too small, and after spotting sharks in the sea - in the shallows - we were very reluctant to go to the beach! Also, we couldn't get the Chromecast to work the television, and as the World Cup was on - I have two football-mad teens - we weren't able to watch any matches in our apartment. The other downside was that we were on the ground floor, and could hear every footstep, scrape of furniture and even the toilet flushing in the apartment upstairs. …
Really lovely fully equipped clean apartments. Very quiet great location 7 min walk to South Beach. Very comfy beds. TV is casting only from your device. This didnt work in my apt but worked from my device in friend's apt. So no tv for 3 nights in my apt. Because there is no onsite management emails are replied to quickly but resolutions to 2 things didnt happen. But major issues I think would be sorted. One night could hear people banging around above & toilet flushing so noise proofing between floors not 100%. However overall excellent place to stay with heated pool.
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