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Sherry Frontenac Hotel

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Sherry Frontenac Hotel
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175 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Lancaster, PA
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This place is well past its prime. Air conditioning struggles to stay cool. Carpet is worn out. Furniture is outdated. Ok it's on the beach. Hope the airlines have a smoking contract, this place is in bad shape and dirty.

Helpful?
Thank Darrell M
Management response:

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and our housekeeping staff. It is a pleasure to announce that we are implementing many upgrades and an extensive... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Is a good hotel right on the beach. Great view and a pretty pool. You have close pizza store and pharmacy. Is quite and happy hour. I have close bars and restaurants. Nothing bad to say about it. Just get with your partner and enjoy it

Helpful?
Thank Osmar B
Management response:

Thank you very much for your positive remarks regarding our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In addition to our location on the beach, we are upgrading the hotel on a daily basis. In taking great care of our charming hotel, our main priority is to be able... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great stay with a kind staff esp Luis and Glenda. Will definitely come back! Very clean room and loved pool and beach!! Pool very clean and large. Workout facilities and laundry room are top notch. Continental breakfast served in large ballroom.

Helpful?
Thank grloving
Management response:

Thank you for choosing our hotel and giving us such a nice review on our Hotel. I'm especially delighted that the hospitality exhibited by Glenda and Luis, two of our finest front desk agents, was satisfying to you. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

As I was calling to check Hotel availability in Miami beach area, i experience rudness and short answers from front desk staff, When I called Sherry Frontenac Hotel Candice Street answered and was very patient, attentive and eager go help. I inquire about Military discount and was pleased by the response she gave me, " we honor and accept all... More 

Helpful?
Thank gee g
Management response:

Thank you for choosing our hotel and giving us such a nice review on our Hotel. I'm especially delighted that the hospitality exhibited by Candice was outstanding, as it should always be. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs... More 

1 review
5 of 5 stars Reviewed June 18, 2016 via mobile

From the amazing pool to the genuine and accommodating front desk this hotel had it all!! My family and I have stayed there twice now and we love it more and more! Check in is a breeze thanks to the amazing staff!! We have found our home away from home😊😊

Helpful?
Thank Krystyna M
Management response:

Thank you Krystyna for those lovely words about our hotel and my staff. We truly enjoy you and your family each time you've been here. We're looking forward to your next get-a-way and vacation at our hotel. Regards to all, Ben Nierenberg Director of Rooms More 

1 review
5 of 5 stars Reviewed June 17, 2016 via mobile

The plan was to have a relaxing evening at this old hollywood, fabulous hotel, shooting pool at one of their TWO POOL TABLES... but after a series of very unfortunate events, I found myself fleeing my current room, and hiding out in the ladies room downstairs. But then, exemplifying exceptional hospitality, Ms. Candice appeared. I explained my situation and in... More 

Helpful?
Thank Viviana P
Management response:

Thank you for choosing our hotel and giving us a positive review on the Tripadvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to... More 

1 review
5 of 5 stars Reviewed June 16, 2016 via mobile

When I was shopping for hotels for my vacation I called the hotel, Sandra Jean answered and she completely answered all my questions and explained the benefits of staying at Sherry Frontenac over others. I was blown away by the service , and the beds were so comfortable! Direct access to beach was heavenly! Thank You Sandra for your explaining... More 

Helpful?
Thank Annie J
Management response:

Thank you for choosing our hotel and giving us a positive review on the Tripadvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2016

This hotel normally caters for airline crew, so it's quiet, the staff are great, they could not do enough for us. Step out the back gate and your on the beach, step out the front doors and there are shops & restaurants with in walking distance

Helpful?
1 Thank Alan B
Management response:

Thank you for choosing our hotel and giving us a thumbs up review on Tripadvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m looking forward to... More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 6, 2016

We booked this hotel from just walking up to it on Memorial Day weekend. It had a nice historical look to it. We were so impressed to see at least thirty to forty pilots, stewards, and stewardesses checking in and out. (Over the weekend we saw even more- it seems to be well known by airline staff). The price was... More 

Helpful?
1 Thank lollylolz
Management response:

Thank you for choosing our hotel and giving us a thumbs up and warm hearted review on Tripadvisor. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests’ needs the best way we can. I’m happy that you enjoyed your stay and I’m... More 

Dallas, Texas
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 6, 2016

The Sherry is an older hotel, my room was very sparse - I had a fridge and that was it...not even a coffee maker. They do have free coffee downstairs in the restaurant. This hotel is right on Collins Ave - in the thick of everything, a few steps from the beach, clubs and many great restaurants. Or you can... More 

Helpful?
1 Thank Flygirl4life
Management response:

Thank you very much for your remarks regarding your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sherry Frontenac Hotel specializes in accommodating airline crews and is pleased that its guests include crews from American Airlines, Swiss, United Airlines, JetairFly, Skywest, USAir, TAP, UPS, Airborne Express, Southern Air, etc. Your crew's friends and families will enjoy their layovers and vacations in Miami Beach. The Sherry Frontenac Hotel is located in a friendly neighborhood with many restaurants, bakeries and shopping nearby. We are an oceanfront hotel with a beautiful sand beach yet only 18 minutes from MIA airport. The Sherry Frontenac Hotel is a first quality facility including a lounge, exercise/workout room with a complete circuit, spinners, ellipticals, treadmills, free weights etc., complimentary Wi-Fi, complimentary continental breakfast and much more. In our club-like environment we provide a quality, restful layover, and our guests enjoy our hospitality. In fact, many of our guests consider the Sherry Frontenac their finest crew layover hotel. ... more   less 

Additional Information about Sherry Frontenac Hotel

Address: 6565 Collins Ave, Miami Beach, FL 33141
Location: United States > Florida > Miami Beach
Hotel Class:3 star — Sherry Frontenac Hotel 3*
Number of rooms: 269
Hotel Style:
#39 Spa Hotel in Miami Beach
#45 Family Hotel in Miami Beach
#88 On the Beach Hotel in Miami Beach
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