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Crowne Plaza South Beach - Z Ocean Hotel

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1437 Collins Avenue, Miami Beach, FL 33139-4103
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1312)
360
Panoramas (12)
Room & Suite (437)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza South Beach - Z Ocean Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#84 of 237 hotels in Miami Beach
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Experience true luxury at our Miami Beach resort, Z Ocean Hotel South Beach. Offering much more than other suite resorts in Miami Beach, Florida, Z Ocean Hotel is ideal for your escape to SoBe.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Taxi service
Wifi
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Rooftop pool
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Nightclub / DJ
Meeting rooms
Spa
Couples massage
Full body massage
Massage
Rooftop terrace
24-hour security
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Russian, Spanish and 2 more
2,398Reviews71Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Sheranda S wrote a review Nov 2020
2 contributions
Nothing spectacular to say but the room was nice but the baseboards definitely needed a cleaning. They didn't have any champagne or wine glasses in the room but they gave us a cheap bottle of chardonnay at check in. Thankfully we brought our own expensive champagne and glasses. The front porch cafe at the hotel has wonderful food. The hotel is in close walking distance to the beach. The hotel parking was $40 a day which I think is ridiculous! You shouldn't have to pay for parking if you are staying at the hotel in my opinion.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Scenic38600867664, General Manager at Crowne Plaza South Beach - Z Ocean Hotel
Responded 5 days ago
We appreciate you leaving your feedback with us, sherandas. While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We apologize for any issues with our accommodations and parking. We look forward to sharing a more enjoyable experience with you soon.
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Amanda P wrote a review Nov 2020
2 contributions
Was a beautiful stay! Room was ready in time. They accommodated a later check out which was very nice of them. Parking right on the property. Very clean rooms. Private beach access with chair set up was perfect. Location was right where everything is. We had dinner at Havana down the block (so good!). We only got to stay here for one night but will be sure to book our entire stay here next time!
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Scenic38600867664, General Manager at Crowne Plaza South Beach - Z Ocean Hotel
Responded 2 weeks ago
Thank you for the excellent review, Amanda! It's lovely you had such a pleasant experience at Z Ocean Hotel South Beach! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
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Charita S wrote a review Nov 2020
7 contributions
+1
I checked into this hotel for a 3 night stay (rm 310) and ended up Checking out in less than 24hrs due to health and safety reasons. The floors in hallway were soiled with spills and stains that nobody cared to mop, dust and dirt was throughout my room, ripped sofa and old worn furniture, and once I went down to the lobby to return a my keypad to my door on the floor. I felt very unsafe after this not knowing if it fell off or if my door had been tampered with . At 11pm I attempted to go downstairs to tell someone I would be checking out but no staff were visibly present after waiting 10min in the lobby - no security either . I’ve seen motel rooms that woukd give this run down place a run for their money . It is NOT 4.3 stars as advertised a 2.5 is generous . This is a Covid breeding ground in my opinion . I would not recommend.
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Date of stay: November 2020Trip type: Traveled solo
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Response from Scenic38600867664, General Manager at Crowne Plaza South Beach - Z Ocean Hotel
Responded 2 weeks ago
Thank you for your review. It is unfortunate that you experienced such issues. It is worth noting that you unfortunately did not reserve one of the hotel units but a condo unit. Hotel staff and services are provided for hotel guests who reserve through our website and any of our authorized online travel partners. We hope that when you return you reserve a hotel suite directly through the hotel to not experience any of these issues
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jpmexico2020 wrote a review Nov 2020
Chicago, Illinois1 contribution
This hotel is small but the property is nice. The rooms are large, especially for Miami Beach. There are a limited number of rooms with a jacuzzi. Even booking a room with a jacuzzi does not guarantee you will get one. You basically take what is available. Service was average and often I was told I need to wait for a manager to be back on the premises to get what I asked for. Be sure to review your bill once you get it. I had to ask for mine to sent three times. treatment. Platinum guests do not seem to get any preferential treatment. Be sure to lock up any valuables! The hotel has room for hospitality improvements.
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Review collected in partnership with this hotel
Date of stay: November 2020Trip type: Traveled on business
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Response from Scenic38600867664, General Manager at Crowne Plaza South Beach - Z Ocean Hotel
Responded 3 weeks ago
Thank you for taking the time to share your feedback, jpmexico2020. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.
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jilly wrote a review Nov 2020
Bethlehem, Pennsylvania2 contributions
I had a blast at Aqua Zumba at Ocean Z hotel with Carla! She is a great instructor and person! Her vibes of loving life and for Aqua Zumba show and shine through! So happy I met a great person like her. Definitely recommend taking her class and being around her energy! 🙂✨
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Date of stay: November 2020Trip type: Traveled solo
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Response from Scenic38600867664, General Manager at Crowne Plaza South Beach - Z Ocean Hotel
Responded 3 weeks ago
Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time at Z Ocean Hotel South Beach! We can't wait to see you again soon. Have an amazing day!
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PRICE RANGE
$212 - $578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza miami beach, miami beach crowne plaza, de soleil south beach, vincci south beach, regent south beach
LOCATION
United StatesFloridaMiami BeachFlamingo / Lummus / City Center
NUMBER OF ROOMS
52
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Frequently Asked Questions about Crowne Plaza South Beach - Z Ocean Hotel
Which popular attractions are close to Crowne Plaza South Beach - Z Ocean Hotel?
Nearby attractions include Art Deco Tours (0.05 miles), South Beach Room Escape (0.2 miles), and Collins Avenue (0.2 miles).
What are some of the property amenities at Crowne Plaza South Beach - Z Ocean Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza South Beach - Z Ocean Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Crowne Plaza South Beach - Z Ocean Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza South Beach - Z Ocean Hotel?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza South Beach - Z Ocean Hotel?
Conveniently located restaurants include Pane & Vino, Caffe Di Mauro Restaurant & Cocktails Bar, and Mercato Della Pescheria Espanola Way.
Are there opportunities to exercise at Crowne Plaza South Beach - Z Ocean Hotel?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is Crowne Plaza South Beach - Z Ocean Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Miami Beach.
Are any cleaning services offered at Crowne Plaza South Beach - Z Ocean Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Crowne Plaza South Beach - Z Ocean Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, and Chinese.
Are there any historical sites close to Crowne Plaza South Beach - Z Ocean Hotel?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (3.7 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (0.4 miles), and Art Deco Historic District (0.5 miles).