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Washington Park Hotel

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Washington Park Hotel
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525 Reviews from our TripAdvisor Community

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Showing 330: English reviews
Springfield, Virginia
Reviewed January 20, 2017

Besides anything else, the staff at Washington Park hotel was amazing. Super courteous and helpful. Specifically, Elizabeth at the front desk. She went above and beyond to provide the best service and she really made the stay worthwhile.

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Helpful?
Thank farrah7788
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you for your review. I am excited that you had a great experience with us, and we couldn't be more excited that you will visit us again in the future. If there is anything we can do to make your next stay even better, please don’t hesitate. We look forward to welcoming you back again soon. Kevin Robinson Night...

Reviewed January 18, 2017 via mobile

Stayed at washington park hotel over a weekend with a group for friends and was largely satisfied by the experience. We wanted a room for 6 people and Washington park was one of the few around the south beach area that had one for a reasonable (though not necessarily cheap) rate. They let us check in a few hours ahead...

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Helpful?
Thank Varun D
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you so much for taking the time to provide us with your review. I’m glad to see overall you had a good stay with us and were provided great personal customer service. Here at WPH we want every guest's to experience nothing less than a great stay. If there is anything we can do to make your next stay...

Reviewed January 18, 2017 via mobile

Justin was amazing!!!VERY HELPFUL. Also very very inviting I totally enjoyed my stay ☺️thanks so much for having me I WILL be returning Everything was perfect. Justin sat me in the perfect spot for my tan as well!!coming all the way from Chicago I needed this break and u sure will recommend this to customers

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Helpful?
Thank Kandyce H
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you for sharing your satisfaction with the service you experienced, as that is our primary focus for every guest every stay. We are truly excited that you enjoyed the amenities that the hotel offered. We truly look forward to the next opportunity to welcome you back to The Washington Park Hotel. Kevin Robinson Night Manager

Reviewed January 18, 2017 via mobile

Justin and meilana has really good customer service and are very welcoming and helpful.... every time I come to Miami I'm coming to this area on the beach they make sure you're taking care of. Thanks guys 💋

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Helpful?
Thank Jessie B
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you so much for taking the time to provide us with your review. I’m glad to see overall you had a great stay with us and were provided great personal customer service. We look forward to welcoming you back again soon. Kevin Robinson Night Manager

Athens, Georgia
Reviewed January 18, 2017 via mobile

Everyone at the Washington Park hotel has been wonderful, inviting and provided excellent customer service. Justin was wonderful during our beach visit. Felix, Ram, Briant, and Shaina were very friendly and treated us so warmly and we're very helpful. All these employees and more have made our trip the best Miami experience we could have had.

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Helpful?
Thank mmadillew
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

It is a delight to read your comments regarding your recent stay with us. I am so pleased to hear that we exceeded your expectations at every turn. Thank you for taking the time to share these wonderful details and we look forward to the next opportunity to welcome you back. Kevin Robinson Night Manager

Reviewed January 18, 2017 via mobile

We've had such a great experience so far! Justin (on the beach) has been awesome and very helpful. The atmosphere has been very relaxed and the staff is very attentive. Would definitively recommend!!!

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Helpful?
Thank Lauren S
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you for your review. 100% guest satisfaction and comfortable rooms with great amenities are always what we strive for and I'm so pleased to see that we met your expectation during you recent visit. We look forward to welcome you back again soon! Kevin Robinson Night Manager

Detroit, MI
Reviewed January 17, 2017

We did not like this hotel, especially for the price we paid.The room was tiny, a featureless box with bare white walls, a plastic floor and bare lightbulbs. The window faced the building next door, no view of any kind. It smelled like mildew and the air conditioner was very loud. We could hear everyone in the next room talking,...

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Helpful?
Thank x94cherry
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

I would like to extend my sincere appreciation for the time you have taken to provide this valuable feedback. I am disappointed that there were inconsistencies in the service, and that your expectations were not met. This lack of attention is certainly not up to our standards. We are working to make sure that it doesn't happen again. I have...

Cape Town Central, South Africa
Reviewed January 17, 2017 via mobile

This hotel is ideal for families, as it offers a pool and a spacious front yard. The rooms are functional and offer all standard amenities. Beds are comfortable. The bathroom was not very clean though, I found lots of hair on the floor between shower and sink. Also, the resort fee is quite high, but you can use bikes, a...

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Helpful?
Thank mebneter
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you for your review.We strive to provide our guests exceptional personalized service, the finest accommodations and a memorable stay so I would like to sincerely apologize to you that your experience was not aligned with our high standards of excellence. We hope to welcome you again in the future. Kevin Robinson Night Manager

Yardley, Pennsylvania
Reviewed January 16, 2017

I have some ambivalence about this property. On the plus side it is a great location 2 blocks from the beach and the Deco welcome center. The pool was small but nice and the grounds with the 4 restored art deco buildings lovely. Our room was nicely quiet and away from the bustle of Collins and Ocean Drive, but I...

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1Thank mjgave
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you for your review. We do agree that our location is incredible; we strive to provide the highest level of service and a memorable experience for our guests. we hope to welcome you again in the future. Kevin Robinson Night Manager

Brooklyn, New York
Reviewed January 16, 2017 via mobile

The hotel was clean and relaxing. One downside is that you can hear noise through the rooms and the window in the bathroom wouldn't open. One of the concierge, Elizabeth was so very professional and helpful. She was attentive every time she saw my family and I and always asked if we needed anything and how our stay is going....

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Helpful?
Thank nani7589
kevinrobinson2016, Front Office Manager at Washington Park Hotel, responded to this review

Thank you for your feedback. On behalf of my staff at the Washington Park Hotel, It excites me to know that my staff went above and beyond to make you feel appreciated. Our primary goal is to exceed every guest expectation throughout their stay. We are truly excited that you enjoyed the amenities that the hotel offered. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our boutique hotel in Miami Beach is designed as an oasis for travelers who desire an escape from the common hotel, yet still value traditional services and hospitality. With a fresh, innovative appearance, well-appointed rooms and a casually-sophisticated atmosphere, our South Beach hotel can transform your trip into a time of inspiration and renewal. Vacationers looking for lodging in South Beach can appreciate our hotel's ideal location within walking distance of the beach, the Bass Museum, beautiful Art Deco homes and Ocean Drive's many famous attractions. Upscale fashion boutiques are at your fingertips when you stay here, with the Lincoln Road Mall and Collins Avenue shopping district less than a mile from the hotel. Our Miami Beach accommodations also offer quick access to the Port of Miami, where cruise ships dock for boarding. For the very best in Miami Beach accommodations, choose the The Garden Hotel South Beach. ... more   less 

Additional Information about Washington Park Hotel

Address: 1050 Washington Ave, Miami Beach, FL 33139-5018 (Formerly The Garden Hotel South Beach)
Location: United States > Florida > Miami Beach
Price Range: $184 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Washington Park Hotel 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Bel Aire South Beach Miami
Bel Aire South Beach Hotel
Hotel Style:
#5 Top resorts Hotel in Miami Beach
#36 Luxury Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Washington Park Hotel staff and other travelers.
23 questions
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See all questions (23)

Questions? Get answers from Washington Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to Employee's Only, the bar/restaurant on the property”
 of 5 bubbles zapin721, 3 days ago | Read review
“Excellent location to night life and the beach.”
 of 5 bubbles RandyMark, 1 week ago | Read review
“get the bikes from the hotel and bike through the biking trail along the south beach”
 of 5 bubbles rajivc-food-travel, 2 weeks ago | Read review
“Quiet rooms to the rear”
 of 5 bubbles mikelD6990FW, 2 weeks ago | Read review
“Our room was on the third floor of BelAir, great view!”
 of 5 bubbles janpF2151LV, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question