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Sanctuary South Beach

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Sanctuary South Beach
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723 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Porto, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

rooms really dirty, too much stuff not working, AC too loud. Microwave broken, housekeeping too late during the day. mattress too soft, breakfast too basic. good location, but not a good place to stay.

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Helpful?
Thank Inês A
Jacksonville
1 review
1 of 5 stars Reviewed 5 days ago NEW

Worst experience when calling the front desk for ice was told would be sent up after 30 minutes had to go get it myself the girl working night shift couldn't have been any ruder never would go back again

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Helpful?
Thank U2583GHerics

Travelers are raving about these Miami Beach hotels

Staten Island
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a secret getaway rooms are so nice and comfortable 5 star hotel rooms are nicer than the amazing pictures shower was Very large highly highly recommend it's a must if you visit Miami stayed at plenty of nice hotels but these rooms top all the others !

Review collected in partnership with this hotel

Helpful?
Thank 509ronnies
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this review

South Beach, and Sanctuary, thanks you for being here. Delightful! Come back, anytime. More 

Brooklyn, Ny
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you are a person who is bothered by little things that aren't right--like a light switch that doesn't work, or a TV that needs to be repaired, or a key to the door of your room that requires a little extra effort to remove the key from the lock--then this hotel may not be for you. However, if these... More 

Review collected in partnership with this hotel

Helpful?
Thank Antnyi
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this review

Thank you for your review. We work hard to make sure our guests are happy, and I'm glad you were. We enjoyed having you here. It would be our pleasure to welcome you again. More 

South Miami, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I definitely feel like i should have received a bigger compensation for the amount of damage my things endured . The manager was helpful in discounting rooms but I don't think that was enough. We are from Canada and customer service is a big thing there . I know leaks are something that can't be predicted but confirming the state... More 

Review collected in partnership with this hotel

Helpful?
Thank ericasmith1
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this review

Thank you for your review. We enjoyed having both of you at Sanctuary and hope the room move to our special Skyloft helped to make you feel very comfortable during your stay. It would be a pleasure to welcome you back in the future. More 

Astoria
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my second time stayed in the Santuary South Beach. It is a perfect hotel for a couple or if you like to stay in a quiet hotel. Breakfast was great as well as the pool at the sister hotel. Unfortunately, the rooftop pool was under construction during my visit but it would have added much more to the... More 

Review collected in partnership with this hotel

Helpful?
Thank masumaa2016
Sjoy11, Front Office Manager at Sanctuary South Beach, responded to this review

This is what Sanctuary offers: a peaceful environment to rest with loved ones, tucked just off the beaten path. We are delighted you took advantage of our available amenities during this visit and can't wait until you return to stay with us again. More 

Highland Mills
1 review
2 of 5 stars Reviewed 4 weeks ago

Unhappy with our stay over priced never told us about any of the perks listed here and poor service except a few of the cleaning staff. Took $300 for a security deposit which was crazy for a place like that

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Helpful?
Thank Kim L
Plano
1 review
1 of 5 stars Reviewed 5 weeks ago

When we stepped into the room, it looked great first glance, like 4 star great! Then first day, tried to shower and hot water didn't work. My friend waited in a towel for 30 minutes because they kept saying "oh he's coming, he's coming to fix it just hold on". He came and we ended up having to use a... More 

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Helpful?
Thank Malak S
Boynton Beach, Florida
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 17, 2016

Booked a room in the Sanctuary South Beach through Hotel Tonight for $142 all in on a Friday night!! The hotel is very small, but still very normal for south beach. Once you enter the hotel, you are actually in the lobby of the restaurant as well as the hotel. Once you get your hotel room key, the doors to... More 

Helpful?
1 Thank Brian P
Tampa, Florida
2 reviews
3 of 5 stars Reviewed August 12, 2016

The hotel was ok. The breakfast wasn't what the hotel expressed it to be and the pool was out of service so it was a tad inconvenient to walk my toddler down the st just to go to the pool. After my check in I was so confused I walked down there the following. Day and spoke with another lady... More 

Review collected in partnership with this hotel

Helpful?
Thank 306shannona
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Sugo
Cuisines: Italian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sanctuary Hotel is in an ideal South Beach setting for those who want to be away from it all but in the middle of it all. Our four star boutique hotel is located steps away from Collins Avenue, the Fillmore at Jackie Gleason Theater, Miami Beach Convention Center, New World Symphony, Washington Ave., And Ocean Drive. Whether your trip is business or leisure our knowledgeable staffs will guide your South Beach experience and make sure that exceptional service is unlike any other Miami Beach Hotel. ... more   less 

Additional Information about Sanctuary South Beach

Address: 1745 James Ave, Miami Beach, FL 33139-7508
Location: United States > Florida > Miami Beach > City Center
Price Range: $133 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sanctuary South Beach 4*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Hotwire, Travelocity, Odigeo and Jetsetter so you can book your Sanctuary South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sanctuary South Beach Hotel Miami Beach
Sanctuary South Beach Miami
Hotel Style:
#64 Luxury Hotel in Miami Beach
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