Absolutely beautiful Fantastic friendly staff Lovely pool, great bar Clean beautiful rooms Close to beach and restaurants Perfect all the way around!!! The hotel was centrally located near to the beach as well as great restaurants We’ll definitely come back
Nice and clean hotel. The swimming pool is very nice. Oasis of true relaxation. Very kind staff, always very attentive to customers and available for any request. Special thanks go to LUIS ORLANDO and JOAU VICTOR staff. I recommend it as a hotel also and above all for the central location.
Juan was fantastic so much help with everything and such a delight to deal with. Camila and Pedro were also very helpful. They are what made the hotel. The room was good and had everything I needed and the bed was good as well. Having stayed over 2,000 hotel nights. I would stay here again.
From the moment we arrived to the moment we left, nothing was too much trouble. We had corner room 3116, in the 3rd building, over looking the lovely pool. It was clean, spacious and cool, the air con being an absolute blessing. Comfy bed, decent shower and great staff - what isn't there to like? The hotel arranged a trip to the alligator park for us (slight mix up over the pick up time but resolved quickly by the great staff). The pool was clean and inviting, the reception area pleasant and cool. The wifi worked well across the hotel. Valet parking was convenient and easy, $42 per night is the standard rate and makes life a lot easier than trying to find somewhere to park yourself. The hotel is in a good location, literally 2 minutes walk to Collins Avenue and on to the beach where you can use the hotel sun loungers by just picking up complimentary towels and a beach card from reception. On the last day we didn't fly out until the evening and the hotel let us store our bags, use the beach sun loungers and if we wanted we could have used the pool. Given the location, the great staff and the decent amenities we would definitely stay again. A big thank you to everyone on reception, Luis, Joan, Aris for looking after us. …
The first room I was put in smelled a little funky but they happily moved me and acknowledged the problem. The staff was super friendly and accommodating on many levels. Great team, great price, great location... Highly recommend if you need a simple crash pad in South Beach. Will be back!
Hotel itself is in a great location - quiet area but close to beach and nice shopping restaurants etc. Pool looked nice and clean but otherwise the public spaces are a bit tired . Stains on reception couches and carpeting in corridors needs replacing. The bedroom was not as clean as I thought it would be after some of the reviews especially chrome light switches by beds and sides of bedside tables really grimy. Doors banging all night so hotel really should look at silent close latches and some sound proofing in doors . Would look elsewhere if I went to Miami again .
I am so impressed by the level of service shown to us by the staff at this hotel! The awesome checkin person, Camila, went way above and beyond to help us out. The room was beautiful and the property was spotless. I will definitely stay there again when I am in Miami Beach!
Really nice hotel. Friendly staff, great location, close to the beach. This is the best hotel at Miami Beach that we've stayed at. Good value for money. Nice pool, clean rooms and a friendly atmosphere, something which not all of the hotels at Miami Beach have.
The room was clean and comfortable, with Air conditioning that operated reliably and was easy to adjust. Staff were helpful. The hotel was quiet at night (unlike other hotels that colleagues stayed at), so I was able to get a good night's sleep every night Very convenient walk to convention centre and to restaurants and beach
This boutique cosy Hotel is the option you can go for in South beach no doubt! Luis and his team are extraordinary! The hotel is clean, rooms are bigger than the average in Soyh beach, bright and nice! They have a pool, breakfast in a restaurant near by, very nice breakfast! tasty egg benedicts! The price for the whole stay is sooo worth it! is just around the corner from Collins Avenue. Great location! the stuff is just fantastic! I highly recomend this HOtel!! tHANK YOU PESTANA TEAM!!