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Hilton Bentley Miami/South Beach

Expedia.com$179*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hilton Bentley Miami\/South Beach
Hilton Bentley Miami/South Beach
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1,697 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Bentley Miami/South Beach
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Showing 1,484: English reviews
Miami, United States
Reviewed August 5, 2015

The hotel was nice. But we had so much trouble getting into our room everyday. In two days we had three different sets of keys and four different people try to get us into our room. The room was a good size. The pool was nice and close to the beach. Very expensive and for that price the service should...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Richard P
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you very much for sharing your review of the hotel. I am sorry there were issues with the door lock, affecting your overall experience. We are reviewing our preventative procedures to ensure circumstances such as this are not duplicated. It is certainly uncharacteristic of our operation. Please accept my apologies. I hope we may have an opportunity to welcome...

Reviewed August 4, 2015

All is ok and nice, staff is friendly but that crazy when at night you realized that you hear any sound from the corridor! And the worst is that cleaning staff use the same elevators and at rush hours elevator will stop every floor, only coz of staff.... road from 10 floor easy can take 7-10min and yes there are...

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Helpful?
1Thank Alan-Dutch-Schaefer
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you very kindly for your feedback of your experience. We appreciate the constructive review. We are acting to review the insulation of our rooms from external noise as well as exploring options for eliminating our housekeeping carts altogether. We will be a stronger operation as a result. I certainly hope to welcome you back for a more perfect experience....

Ringsted, Denmark
Reviewed August 4, 2015

I had order 2 rooms. One of the rooms my sons stayed. We all went down for breakfast. It took around 20 min. My 15 years old teenage son went up before us. Few minuts after he called me. He was shocked there was a naked man at the room. I went up and correct, another man was sitting at...

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Helpful?
2Thank Jesper V
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

I am terribly sorry for the unusual set of circumstances resulting in this unfortunate experience. Though our team took the proper steps to make right, I certainly understand the impact this has caused. Please accept my heart felt apologies. I very much hope we may have the opportunity to welcome you back. The experience described is exceptional to the stellar...

Indian Head, United States
Reviewed August 4, 2015

Although we had some issues with our room being ready at the expected time, the wait staff in the restaurant and the beach far made up for the confusion/issues with the front desk. This is a great place to stay if you want to be in South beach without the excitement of the bars/clubs.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Thadine W
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you very much for sharing your review of the Hilton Bentley Miami/South Beach. I am very happy to learn of the stellar service provided for by our Pool and Food & Beverage Teams. Please come visit us again soon. John.lacle@hilton.com John Laclé

Daytona Beach, United States
Reviewed August 4, 2015

We came to Miami for business and to see family. The hotel is beautiful and the room was absolutely amazing. With a view of the ocean and our own private deck and pool this suite was exactly what I was hoping for.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Maria M
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you very much for your review of the Hilton Bentley accommodations. The hotel offers a stellar collection of studio, one bedroom and two bedroom suites with full kitchens and kitchenettes, Italian marble flooring and oversized bathrooms. Perfect for families, our suites offer microwaves for warm bottled service for infants. Our Hilton Bentley Penthouse is arguably the best hotel room...

Houston, Texas
Reviewed August 3, 2015

Great hotel. Great rooms. Great staff. Great location. Had a great time!!!! Walking distance to trip. Great restaurants all around. But just off the craziness of the the strip. The beach access is great, and they provide beach chairs and umbrellas.

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Helpful?
1Thank Kurt T
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you very much for taking the time to share your review of the Hilton Bentley. I very much appreciate you contacting me directly to share the kind feedback of the key team members who made your visit special. We certainly look forward to welcoming you back soon. John Laclé

sunshine state
Reviewed August 3, 2015

I used to live in Miami and spent a lot of time on Miami Beach, so when I was planning a short family getaway to South Beach I chose the Hilton Bentley and was glad I did. First and foremost, it is in a great section of South Beach. Mostly residential and a mostly quiet area with a great section...

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Helpful?
Thank sailranger28
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you very much for sharing your review of the Hilton Bentley Miami/South Beach. I am pleased you enjoyed the hotel’s accommodations and prime South Beach location. I have shared your kind sentiments of our team with them. I appreciate the constructive feedback of our Internet service. Please accept my apologies. We are working diligently to correct the sporadic service...

Hitchin, United Kingdom
Reviewed August 3, 2015 via mobile

We had an extremely unpleasant stay at the Hilton Bentley South Beach Miami during the 23-29 July 2015. We have always been very loyal customers of Hilton hotels across the world and we have always been provided with first class service yet experienced an awful stay. In the first room we stayed in room 716, we experienced a number of...

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Helpful?
6Thank chandnichan
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

I am terribly sorry for your poor experience. Please accept my apologies for the pest control issue noted, the late night call to your room, and the miscue in the delivery of in room amenities. It is certainly uncharacteristic of our operation and a far departure from the exemplary service our guests have come to expect from us. We are...

BARCELONA
Reviewed August 3, 2015

This hotel is just sad...All is done at a minimalist level: reception desk with few staff who probably suffer charisma ablation; breakfast hall looking as a MacDo in the Bronx, crowdy small swimming pool. Only the rates hits the sky.

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Helpful?
1Thank Edudam
HiltonBentley, General Manager at Hilton Bentley Miami/South Beach, responded to this review

Thank you for your review of your experience this past March, during which the hotel was going through a transition with our Food & Beverage operation, perhaps affecting your overall experience. Please accept my apologies for this. I invite you to come back to the hotel and experience a vibrantly new culinary experience with our French restaurant, P&B. It is...

Melbourne, Florida
Reviewed August 2, 2015

This hotel is at the southern end of South Beach which is usually the quieter end. Our room was the corner room on the 10th floor on the south side of the East Tower. it was very well appointed with a wonderful view of the beach and Government Cut. When we arrived, Nikki Beach next door was playing music really...

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Helpful?
Thank 656helena
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Bentley Miami/South Beach

Address: 101 Ocean Drive, Miami Beach, FL 33139-7212
Location: United States > Florida > Miami Beach
Price Range: $228 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Bentley Miami/South Beach 4*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Hotwire, Booking.com, HotelsforEveryone, Ctrip TA, Orbitz, Hilton Hotels Direct, Vacatia, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your Hilton Bentley Miami/South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Bentley Miami South Beach Hotel Miami Beach
Hilton Miami Beach
Hilton Hotel Miami Beach
Hotel Style:
#28 Spa Hotel in Miami Beach
#37 Business Hotel in Miami Beach
#41 Romantic Hotel in Miami Beach
#45 Luxury Hotel in Miami Beach
#52 On the Beach Hotel in Miami Beach
#54 Family Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Bentley Miami/South Beach staff and other travelers.
20 questions
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Questions? Get answers from Hilton Bentley Miami/South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 701, room 817 --both with fabulous views.”
K9860ZBchrisw, 2 weeks ago | Read review
“There are two buildings, choose the one closer to the beach for better room.”
  • King room/partial oveanview, view from deck was of city
  • King room/partial ovenview, view from room
surfun, 3 weeks ago | Read review
“Partial or full ocean view recommended”
T5810CFsusanf, 3 weeks ago | Read review
“corner room, high floor”
waayback, 4 weeks ago | Read review
“Don't bother with a lower floor balcony - you just overlook your neighbours.”
FSHK, Apr 6, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$179* /night
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Cancelon$196
Booking.com$179
Ctrip.com$180
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Prices are for 1 room, 2 adults
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