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Dorchester Hotel

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Dorchester Hotel
Dorchester Hotel
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1,179 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Port Saint Lucie, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Wow!! Pics must be when hotel was new. I felt like I was in the twilight zone. I could not stay. Called Hotels.com to get refund. They tried to help but hotel would not refund even if I didn't stay. Bed was very uncomfortable, bathroom sink clogged, I could hear people in other rooms, saw black little things on pillows... More 

Helpful?
1 Thank Yolanda C
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Yolanda C our guests feedback means the world to us, and we thank you for sharing yours! We are terribly sorry that the time you spent with us here at Dorchester was not the 5 star time that you expected to have! We understand that we cannot please everyone but we truly do our best to provide the best time... More 

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Barrow-in-Furness, United Kingdom
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here a couple of weeks ago prior to going on a cruise. Our travel agent had booked us in for two nights before the cruise and two nights after before we returned to England. We were in a suite the first time but in a room the second time. We think they gave us a suite because they... More 

Helpful?
Thank Geoff M
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Geoff M your feedback means the world to us, and we would like to thank you for sharing yours with us! We are terribly sorry that the time you spent with us wasn't the 5 star time that we strive to provide! I see that there were several inconveniences that you experienced while staying with us! We have definitely informed... More 

Central América
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Dorchester Hotel with my family at the end of March, during Holy Week. The location is absolutely wonderful, everything at walking distance (beach, shopping, eating, etc.) The hotel needs a refurbishment, that´s a fact, but I would recommend it if you´re on a budget, want to be at the center of the action and plan to... More 

Helpful?
Thank Sil01
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Good Evening Sil01 we truly appreciate the time you took to share your recent experience with us! Here at Dorchester we offer a load of amenities and we are glad that you were able to take advantage of them! It's great to know that your time here was such a positive one, and that you had a great time! We... More 

Glasgow, United Kingdom
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

Hotel rooms tired, in need to some TLC. Staff friendly. One lift in the hotel and we were on the third floor. Rooms clean enough. Bathroom small. Hairdryer in bathroom but nothing great. Safe provided in room. Air conditioning quite noisy especially when trying to sleep at night. Hotel centrally situated. Breakfast bit of a let down. Continental breakfast existed... More 

Helpful?
Thank Barbara R
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Hello there Barbara R and thank you for sharing your feedback with us! Our guests feedback means the world to us!! We are glad that you were content with the service from our staff, the cleanliness of the room, and the location of the hotel to all be good. I wish that we were aware of the noise of the... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 11, 2016

I visited this hotel with a group of friends to celebrate a birthday. The hotel is in a good location, a stones throw away from the beach and about a 10 minute walk to the shopping/ restaurant area. The interior was a little dated, but the hotel clean and the staff friendly. Breakfast was good. The only gripe i had... More 

Helpful?
Thank Patricia C
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Happy Friday Patricia C and thank you so much for sharing your honest feedback, regarding your recent stay with us! Dorchester is indeed location in a prime location! We are just steps away from the beach and many other hot spots here in SoBe. Glad that you were content with the cleanliness of the hotel, along with the service that... More 

Dublin, Ireland
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 2, 2016

The hotel while pleasant is very dated. I don't think it was dirty but you wouldn't say it was clean either. The rooms smell musty but sheets were clean. The towels were stained so bring your own. Most of the staff were very pleasant enough. There is parking here which really helps in the area. The pool area is a... More 

Helpful?
Thank MaroiB
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Hello there MaroiB and thank you for sharing your honest feedback with us! I am sorry that you found your room to be musty. Our room attendants deep clean all the rooms, and they are inspected prior to handing them over to a new set of guests. I will make sure that the Director of Housekeeping is aware of your... More 

Miami, Florida
1 review
5 of 5 stars Reviewed June 29, 2016

We had a great experience with Jose Carlos Gaby and the rest of the staff there professional service was fantastic.The hotel has a lot of amenities including a lovely pool and access to the beach. The hotel is very clean and elegant with great breakfast.I highly recommend it and I will definitely come again.

Helpful?
Thank yankanes
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Hat’s off to you too, yankanes! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Jose, Carlos and Gaby by name as well. It is great to know that the genuine care that you felt from our team resonated and... More 

Chicago, Illinois
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

More moderately-priced hotel. Rightly deserves just 3 stars. Rooms were clean but very modest in amenities. Just a place to sleep. Service courteous and competent. Small pool and small dark tiki bar. U can skip the bar. Über ride to South Beach........

Helpful?
Thank Geo22222222
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

We truly appreciate the time you took to share your honest feedback with us, and all of our future guests Geo22222222!!! We provide a great time for a reasonable price! We include a load of amenities for all of our guests to enjoy such as- cocktail hour, 2 lounge chairs and 1 umbrella on the beach at our beach club,... More 

Kingston-upon-Hull, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 26, 2016 via mobile

Hotel in a good position for the beach and attractions. Heated pool and free sun beds. There was a bar that only opened from 7pm and would have been nice if open earlier. Rooms were tastefully decorated with air con and TV but the doors and frames were worn which made the rooms look dated. Carpets and decor all song... More 

Helpful?
Thank mamaswaz
Christopher G, Operations Manager at Dorchester Hotel, responded to this review

Good Day mamaswaz and thank you for sharing your feedback with us! Dorchester is in a great location, as we are just blocks from all the hottest spots. We offer a load of amenities here such as: 2 free chairs on the beach with 1 umbrella, happy hour, WiFi, local phone calls, etc. We are working on a design update... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in a tranquil courtyard setting across from the beach; three blocks from the Historic District. ... more   less 

Additional Information about Dorchester Hotel

Address: 1850 Collins Ave, Miami Beach, FL 33139-7499
Location: United States > Florida > Miami Beach > City Center
Price Range: $112 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dorchester Hotel 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Dorchester Hotel Miami
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