Service at the beach was great we got a cooler bag to keep our waters cold and Ronaldo kept checking on us and adjusting the umbrella we loved staying here. Pool and drinks are also great - highly recommend
Check-in process smooth and easy. We got a small upgrade to a balcony. Helpful and friendly at the front desk. The doorman was super funny! Bellboy brought our luggage on time. At the beach we could have had 4 free beach chairs if we wanted to. Towels were nice. Drink and food service swift and speedy. Loews is a far better hotel than most in Miami. Location is great!
My stay at this hotel was absolutely phenomenal and the staff made it that much better! The location is fabulous, the amenities are wonderful, and the entire vibe was everything we needed for this birthday celebration. We interacted with various staff members on the beach that made our relaxation that much better. Ronaldo, Marquel, Kathy, Reginald, Eswin we're all so welcoming and accommodating and took care of every one of our needs while we were here. They made our beach relaxation that much better! I would definitely recommend to anyone coming to visit Miami and I will definitely be back for future trips!
We did our Annual Charity Art Auction & Honoree Celebration here and the staff was so helpful! Especially, Miguel! I’m glad we had our event here. We got everything we needed in a timely manner and hotel staff always tried to make things work!
My family (me, husband, 2 teenagers) had a wonderful time. We loved the hotel especially the staff at the beach and the pool. The location at the top of Ocean Drive was perfect. Better than being right on Ocean Drive because the hotel is right on the beach. Our view from our balcony were amazing - to the right we could see the skyline of Miami and to the left we could see the ocean. We didn't have a car so we were able to walk everywhere. We can't wait to go back!
Having stayed here several times over the years, sadly we will not return. From rooms with broken toilet seats, blocked basins to a deteriorated gym that now literally has rust all over the equipment to shocking service in the lounge bordering on straight forward racism there are so many alternatives that provide much better value, comfort & service.
Loved the hotel. RONALDO on the beach was absolutely amazing & accommodated our every need! The whole Staff was so friendly and sweet & the vibes are amazing. Will forever return to this spot when I come to Miami.
Ronaldo and savana were the best employees by far. Very nice and helped us with everything we needed. Highly recommend these two when going to the beach at the loews hotel. Can’t wait to come back and see these workers again!
Ronaldo and savanna was absolutely amazing the service was so great they took care of all of our needs. We layed on the beach all day with full service brought food so fast and got our chairs and cabana ready immediately! Definitely exceeded our expectations and made the trip even better!!!!!
Great beachfront location. Nice pool area, 10min walk to the strip. Friendly staff at prestons restaurant. Clean rooms and lobby. Welcoming receptionist. One great thing is they also have our room ready at 10am for checkin, it helps a lot since we got to Miami at 6am. Overall its a great experience.
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