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The New Casablanca on the Ocean Hotel

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Traveler (1091)
Room & Suite (601)
Pool & Beach (283)
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Overview
  • Excellent8%
  • Very good27%
  • Average34%
  • Poor13%
  • Terrible18%
4 days ago
“The New Casablanca”
3 weeks ago
“Middle of the road -not luxury!”
Free Internet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Reviews (1,828)
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1 - 5 of 527 reviews
Reviewed 4 days ago

The New Casablanca is on the Atlantic with nice beach. The rooms are comfortable, the staff is good. Its affordable, they cater to families, lots of facilities that are geared for children. The restaurant opens early and has good coffee.More

Thank 387indy
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 2 days ago

We really appreciate you spending your beach vacation with us, Indy, and we can’t thank you enough for highlighting the positives of your stay. Our team members are thrilled that you appreciated their hospitality and the comfort of our spacious accommodations, and we can’t wait...More

Reviewed 3 weeks ago via mobile

The hotel advertises itself as luxury, but it is average at best. It has definitely seen better days, common areas are shabby and in need of renovations. It is well located, right on the beach, and has a decent pool, but oddly, unlike all other...More

3  Thank Sharron E
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 2 weeks ago

Dear Sharron, Thank you for allowing us to host you in Miami Beach! While we’re not a luxury property, we pride ourselves on our oceanfront location and well-appointed accommodations. We’re pleased that you enjoyed exploring our neighborhood and hope that we may welcome you back...More

Reviewed 3 weeks ago

We rented 2 rooms for two nights for 3 adults and 4 children, ages 6, 10, 16 and 16. The rooms are old, dirty and have a humid smell. We arrived a little bit before 3 pm and were told to wait until 4 o...More

1  Thank Lelia G
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded 2 weeks ago

Dear Lelia, We appreciate you paying us a visit and we value your feedback. What you have described is certainly not typical of a stay with us, and we’re terribly sorry to learn of your experience. We want to reassure you that we do have...More

Reviewed March 7, 2018 via mobile

Good value. The rooms were a little tired. In its day it would have been stunning. Nice pool and also right on the beach. Sandy beach although quite a few rocks under the water and with a strong tow. Watch the children, it may be...More

Thank KeithandAnnie
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded March 9, 2018

Dear Keith & Annie, We loved hosting your recent Miami Beach vacation, and we’re glad you appreciated the value of your overall stay. From our sunny pool to the sandy beach just out back, our friendly team members strive to provide everything our guests need...More

Reviewed March 5, 2018

Nice area. Accommodations left something to be desired. Rather disappointing. Not real clean. Only partially new paint. Valet service fought with MANY customers. Would not stay here again. Pool was ok.More

Thank Shawn C
Response from Hotel_Mgr_365, Manager at The New Casablanca on the Ocean HotelResponded March 6, 2018

Dear Shawn, Thank you for being our guest and sharing your valuable feedback! While we're glad that you enjoyed your time in Miami Beach and our sunny pool, we are sorry to learn that other aspects of your stay fell short of your expectations, especially...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
$80 - $341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in Miami Beach
#117 On the Beach Hotel in Miami Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$80 - $341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in Miami Beach
#117 On the Beach Hotel in Miami Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1091)
Room & Suite (601)
Pool & Beach (283)
Dining (36)
Amenities (26)
Family and Play Areas (10)
Business Center & Event Rooms (4)
Questions & Answers
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Kayla C
February 12, 2018|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Thanks for your question, Kayla! As Violeta mentioned, we don't have an outdoor hot tub, but we have a large, sunny pool that we're sure you'll enjoy. Come see us soon!
0
Votes
wathredhead82
June 20, 2017|
AnswerShow all 6 answers
Response from Hotel_Mgr_365 | Property representative |
Dear Redhead, Thank you for your questions. As others have mentioned, we do not offer complimentary airport transportation, but there are several convenient options available. Private shuttles like Super Shuttle are... More
0
Votes
ro87M
April 28, 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Dear ro87m, We hope you're getting excited about your upcoming trip to Miami! To answer your question, we do have a small fitness center on property. Our gym is open every day from 7:00 am to 11:00 pm. We have 2... More
0
Votes
Room Tips
"The higher floors offer better Ocean Views and better City Views."
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"windows fall on your 6 year old and they don't care"
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"Stay in another hotel"
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"ocean view"
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