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The New Casablanca on the Ocean Hotel

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The New Casablanca on the Ocean Hotel
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1,531 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Alpharetta, Georgia, United States
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Ok , the good : The location and beach ! Staff friendly ,nice pool ,great view . The Bad : Parking $25 nite , the room needs updating and was dirty . The bathroom especially and carpet torn in several places , the vents had huge pieces of dust batches in the air vents ,the air filter in the vent... More 

Helpful?
Thank John Paul F
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear John Paul F., It was a pleasure to host you on your recent trip to Miami Beach and we’re thrilled that you enjoyed our location, pool and the amazing view of the ocean. You are right that we are not a luxury hotel; our goal is to provide comfortable, clean and convenient rooms and sincere hospitality to our guests... More 

East Islip, New York
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is basically right on the beach--we took pictures of it from the sand! It has a big beautiful pool, but it felt like a hot tub! The positive is, it's open until 11P, so it's better to swim at night, when the water is a little cooler.There is a gate in the pool area which is the beach... More 

Helpful?
Thank jamabryrn
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Jamabryrn, It was a pleasure to welcome you on your recent trip to Miami Beach and we appreciate you sharing a review! We’re thrilled that you enjoyed our location on the beach and got to relax by our pool at night . . . the best of both worlds! We have an amazing team at the hotel and we’re... More 

Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

This was one of the most amazing stay I have ever had in Miami Beach. I am a regular traveler to Miami and I stayed in almost all parts of Miami Beach and experienced different levels of stars hotels. Yet, this stay was the best!!!! The hotel is very welcoming and comfortable. The team is VERY HELPFUL and Professional. They... More 

Helpful?
Thank Loyal2014
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Loyal2014, Wow! What a wonderful review! Your feedback has created a buzz and energy with our team today and we thank you for sharing. Customer service is one of our core values and we are delighted to read that you enjoyed the hospitality of our team, especially our housekeepers who often go unnoticed by many guests. We’re also thrilled... More 

Level Contributor
5 reviews
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is older & extremely dated. In all fairness, we went in a large group & some members had updated kitchens & baths (faux-granite & faux-stainless steel), which looked much better than our room. However, this "hotel's" accommodations or lack there of, would not be my choice in the future. If you are on a budget, & you can... More 

Helpful?
Thank Sincere R

Travelers are raving about these Miami Beach hotels

Praia da Pipa, RN
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Casablanca Hotel is a good hotel and has a good location too. Casablanca location is in front of at the beach. There is a Seven Eleven store and a gas station across the street. We did reserve by Airbnb and we didn't payed to park and was a great experiente too. I recomend.

Helpful?
Thank AlcinoFilho
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Alcino, We appreciate you taking the time to share a review and thank you for recommending us! Our location certainly is convenient to the beach and the nearby shops and we’re glad it worked out for you! By booking directly through The Casablanca Hotel, our guests also receive benefits such as full housekeeping service, cabanas at the pool, and... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Very disappointing hotel. Entrance lobby appears nice and moderne however the rooms are completely outdated and quite dirty we couldn't wait to leave. The location is the only current positive from this hotel as there is direct access to the beach. It does look like some renovations are happening across the hotel hopefully to the rooms. Recommend not staying in... More 

Helpful?
Thank Mairead R
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Mairead, Our team values guest feedback and we thank you for sharing yours! We’re pleased to hear that you liked our lobby and our location and hope you got to enjoy some sand and sun just out the back door. We were terribly sorry to hear that the appearance of your room fell short of your expectations and we... More 

Level Contributor
9 reviews
7 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Just fine. No problems at all. No breakfast. The most relevant of this hotel is the beach access. Parking has a cost so I preferred leave it at a public parking lot a few blocks away. They blocked my card as a warranty and had no later issue.

Helpful?
Thank travel is always a good idea
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Travel, It was a pleasure to host you during your visit to Miami Beach! We appreciate you taking the time to share a review. We’re glad you made the most of our oceanfront location and found a parking solution that works for you! We apologize if the deposit charged to your card came as a surprise to you. Like... More 

Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I was part of a large group for a one night stay on our way to the Keys. We got a pretty good deal through trip advisor, it wasn't enough I can say we won't be back. To say this hotel is dated would be a severe understatement. The pool was pretty nice, but very warm the bar happy hour... More 

Helpful?
Thank Donald M
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Donald, It was a pleasure hosting you and your group and we hope you enjoyed your trip to the Keys! We appreciate you sharing your review and were glad to hear that you and your group enjoyed our oceanfront location . . . the most important part of a trip to Florida! However, we were sorry to hear that... More 

Level Contributor
9 reviews
3 hotel reviews
1 of 5 stars Reviewed July 25, 2016

I stayed at this hotel on the 13th July for 2 nights with my partner and daughter and I can honestly say it was the worst experience I have ever had! From location ( absolutely nothing around the hotel ie restaurants etc , very run down part of town) Check in unhelpful and uninterested. The hotel lobby is shabby with... More 

Helpful?
Thank Tracey M
1 review
1 of 5 stars Reviewed July 20, 2016 via mobile

I will not recommend anyone to stay at this hotel!!! The service besides front desk was horrible! When my husband booked the room the picture s looked amazing so we were super excited to go! But when we arrived we were so dissapointed to see dirty white couches in the lobby and all the additional rates they apply to your... More 

Helpful?
Thank Queenof T
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Queen of T., It was a pleasure hosting you on your recent stay and we appreciate you sharing your review. We are surprised to learn that you felt the hospitality of our team was lacking as this is something that guests often rave about. We apologize if this is how you felt, and do hope that despite this shortfall... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The comfort of a hotel and the privacy of a private apartment, fully equipped. ... more   less 

Additional Information about The New Casablanca on the Ocean Hotel

Address: 6345 Collins Avenue, Miami Beach, FL 33141-4614
Location: United States > Florida > Miami Beach
Price Range: $113 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The New Casablanca on the Ocean Hotel 2.5*
Number of rooms: 6
Reservation Options:
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Also Known As:
Hotel Casablanca On The Ocean
Casablanca On The Ocean
Hotel Style:
#41 Spa Hotel in Miami Beach
#110 On the Beach Hotel in Miami Beach
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