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The New Casablanca on the Ocean Hotel

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The New Casablanca on the Ocean Hotel
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1,497 Reviews from our TripAdvisor Community

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Showing 449: English reviews
rossendale
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived a little early for check in to be told no worry, check in pop back at 4pm and collect keys everything will be sorted. We were scheduled to stay 2 nights but in the end could only stay 1 night so instead of asking for any money back we asked for our room to be upgraded to a beach... More 

Helpful?
Thank vikkiuk2006
Toledo, Ohio
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed here after flying from Nassau to Miami Beach with my husband and my 3 children. To be clear, this hotel has lots of potential. Stayed in one of the apartment homes. The room was VERY spacious as others have mentioned. The furniture was old and warn. The carpet was OLD and dirty. The bathroom floors were extremely dirty with... More 

Helpful?
Thank jframes44
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Jframes44, Thank you for taking the time to share your review with us; we value your suggestions! We regret to learn that we fell short in meeting your expectations as it relates to the housekeeping service. On behalf of the entire team, we extend our apologies that your experience was not up to our high standards. Despite this shortfall,... More 

Travelers are raving about these Miami Beach hotels

Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just to be clear this hotel is getting it's two stars because of it's location, nothing else. Like many of you I read reviews before I book a hotel. It's hard sometimes to separate the overly fussy from the genuine complaints. However this hotel has many problems As others have mentioned, house keeping is not included in our rate and... More 

Helpful?
Thank Lorcan M
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Lorcan M., We appreciate you sharing your feedback and suggestions and are glad you enjoyed our location on Miami Beach. We were surprised to learn that you felt the hospitality of our team was lacking as this is something that guests often rave about. We apologize if this is how you felt and hope you’ll allow us another opportunity... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

If you overlook that they may not have you room ready until "one hour AFTER checking in" Arriving 5 hours early to check in wont help, some hotel staff are nice some are rude that can improve, perhalps a little more efforts on the cleaning and small details can make this a beautiful place, it already have a great location... More 

Helpful?
Thank Yeffry R
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

nice hotel with a lot of charm and wonderful customer service. Super pool and direct access to the beach. Cafe's and restaurants just a few minutes to walk. Also a little supermarket across the street. Wonderful place to stay with your kids to enjoy just a weekend or longtime vacation. Since our room had a fridge, microwave and a stove... More 

Helpful?
1 Thank Biene1976
Hotel_Mgr_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear Biene1976, Beach holidays are meant to be relaxing and enjoyable and upon reading your review today, we were thrilled to see that yours was both! Our kitchens offer added convenience, whether you’re visiting with your family for a weekend or checking in for an extended stay, and we offer access to the beautiful beach year round. Come see us... More 

San Jose, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

The valet parking was free since we had a private room. The room itself needed updating. The ocean view was perfect. We seen ships at night and the sun hitting the water was beautiful. The only thing i hated was there wasnt a phone in the room. Plus my cell didnt get reception. Also, the restaraunt downstairs was gross. I... More 

Helpful?
1 Thank adrianaro r
Management_Team_365, General Manager at The New Casablanca on the Ocean Hotel, responded to this review

Dear adrianaro r, There is nothing more enchanting than watching the cruise ships pass or the sun rise on the Atlantic Ocean and we hope you captured some amazing photos. We’re also delighted that you enjoyed your time at our over-sized pool and that you found the hotel of great value. We apologize if the restaurant was not to your... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 12, 2016

Big room, included a full kitchen, good restaurant. Nice people. Need a car or taxi to go places...everything is too far away to walk. Good pool, very close to the beach. Valid parking. Great reception

Helpful?
Thank Jesse B
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2016

We spent there 10 days in the room on the top floor and were very satisfied with the hotel — view from the balcony was amazing, we watched incredible sunsets every day :) The pool was clean, the beach was also clean, the room was comfortable — what to want more? As we stayed in the room with the kitchen... More 

Helpful?
1 Thank Kathrin V
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 4, 2016

Be aware of high parking fee, I recommend the public parking next to the hotel, it is much cheaper. Hotel is old, very old and not much clean. I don't like the location, it near the beach but not the main beach of the Miami.

Helpful?
Thank Ahmet Yalçın G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The comfort of a hotel and the privacy of a private apartment, fully equipped. ... more   less 

Additional Information about The New Casablanca on the Ocean Hotel

Address: 6345 Collins Avenue, Miami Beach, FL 33141
Location: United States > Florida > Miami Beach
Price Range: $113 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The New Casablanca on the Ocean Hotel 3.5*
Number of rooms: 6
Reservation Options:
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Also Known As:
Hotel Casablanca On The Ocean
Casablanca On The Ocean
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