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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,355 Reviews from our TripAdvisor Community

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Showing 1,446: English reviews
Novi Sad
Reviewed July 14, 2013

We chose this hotel not being aware that it was not centrally located in Miami Beach. We thought it was much closer to Ocean Drive, and that you can just walk down to there in a matter of minutes. It turned out it is about a 20 min walk, but would recommend a cab, which is quite inexpensive. However, this...

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Thank Arch_adviser
South Florida
Reviewed July 13, 2013

We booked an ocean view family suite - 2 adjoining rooms online. When we arrived at first we were told that we didn't really understand what we booked. It was just 2 double beds. After I was able to find the confirming email they were agreed, and said our rooms weren't ready yet. Later we were told they didn't have...

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Thank lormel
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for taking the time to review The Palms Hotel & Spa. We appreciate your kind words in regards to our Spa and staff but regret the inconvenience experienced with the room type. I am glad that you were upgraded; however, your satisfaction is priority at The Palms and I would like to discuss this matter further. Please email...

Durham, United Kingdom
Reviewed July 13, 2013

Myself & my husband stayed in The Palms for 5 nights in June. It was to finish off a 3 week holiday in The States & celebrated our 3rd Wedding Anniversary while staying there. We decided not to pay the extra for a sea view & opted for the city view. We were pleased with the choice when we found...

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1Thank Paula P
Harrow, England, United Kingdom
Reviewed July 9, 2013

This was my 5th visit to Miami, a city I've grown to love!! But this visit has been the best of all and that is basically down to my experience at the Palms Hotel & Spa, the accommodation is just amazing only surpassed by the friendliness of the staff. I must say a very big Thank-you to everyone, the lovely...

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Thank Melinda B
Seattle, Washington
Reviewed July 8, 2013

This is a beautiful, family run hotel (hard to find anymore) on the beach in Miami Beach, Florida. The public rooms are comfortable and have different smaller areas to sit in and the outside sitting area is surrounded by beautiful plantings. You can't see the beach from the public areas but it is easily accessible. The hotel is right on...

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Thank dinner206
Montreal, Canada
Reviewed July 4, 2013 via mobile

I stayed here several nights and its amazing. Next door they're doing construction so there is some noise. But generally service, food was excellent and I can't wait to go back. The valet parking had in/ out privileges which is nice. Wifi is included in the price

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1Thank Silvergoldsilver
Shelton, Connecticut
Reviewed July 1, 2013

On getting to The Palms earlier than expected and finding out that Check-in was at 4 pm , our family had lots of time to kill. We had lunch at the restaurant, amazing food although pricey, and outstanding service. The waitresses etc were eager to cater to anything we needed (ie a plastic plate for the 2 year old) and...

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Thank Casey F
Odessa, Texas
Reviewed June 23, 2013

The Palms has a wonderful feel to it in a small and quaint package. What there is at the hotel is mostly well done. The concierge offered amazing service and helped tremendously during our stay. I would say a few things. The in room dining was marginal at best and the menu is terribly disappointing. The spa is itty bitty...

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1Thank BCXVII
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Brian, It was a pleasure to have you as our recent guests. Thank you for taking the time to review our hotel and for your feedback. I am pleased to read that our concierge staff delivered amazing service and that the hotel had a wonderful feel. Please know that your satisfaction is priority at The Palms and I would...

Fort Lauderdale, Florida
Reviewed June 21, 2013

We had our wedding at the Palms in June and loved every bit of this hotel. While I am not reviewing the wedding portion of our stay I will mention that the staff did an amazing job with every detail of our wedding weekend. As for the hotel itself, the rooms are great, the pool and beach are perfect, and...

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Thank KMHJNH
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Congratulations again on your wedding! Thank you for taking the time to review The Palms Hotel & Spa. We appreciate your kind words in regards to our staff and property and look forward to welcoming you back for many, many anniversary celebrations. All the best, Alma Cue The Palms Hotel & Spa Management

Haarlem, Noord-Holland, Netherlands
Reviewed June 21, 2013

Reconsider before you'll book this hotel. It is absolutely beautiful, near the beach, excellent food. But the service is really inconsistent, something that schold not be the case with a hotel in this pricing range. People are friemelt, but a lot goes wrong. Please also make sure wen you book seaview room, you'll book a low number room, I.e. 712...

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2Thank Leontine A
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Leontine, Thank you for taking the time to review our hotel. I am delighted that you found the hotel to be absolutely beautiful and the food excellent. Guest satisfaction is priority at The Palms Hotel & Spa and I would like to see if we could discuss this matter further. Your feedback is very important to us. Kindly email...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Location: United States > Florida > Miami Beach
Price Range: $247 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#16 Spa Hotel in Miami Beach
#24 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from The Palms Hotel & Spa staff and other travelers.
63 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It was nice to have a beach-front room, but since there's no balcony, to me that's not imperative!”
 of 5 bubbles muszekfan, 6 days ago | Read review
“Ocean views are so relaxing!”
 of 5 bubbles Molly0625, 2 weeks ago | Read review
“Rooms with sea view must be fantastic”
 of 5 bubbles rufus11, 2 weeks ago | Read review
“great beach views”
 of 5 bubbles sabinev789, 2 weeks ago | Read review
“Ask for a room of the ocean”
 of 5 bubbles cammikey, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question