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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,123 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
Shelton, Connecticut
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 1, 2013

On getting to The Palms earlier than expected and finding out that Check-in was at 4 pm , our family had lots of time to kill. We had lunch at the restaurant, amazing food although pricey, and outstanding service. The waitresses etc were eager to cater to anything we needed (ie a plastic plate for the 2 year old) and... More 

Helpful?
Thank Casey F
Odessa, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 23, 2013

The Palms has a wonderful feel to it in a small and quaint package. What there is at the hotel is mostly well done. The concierge offered amazing service and helped tremendously during our stay. I would say a few things. The in room dining was marginal at best and the menu is terribly disappointing. The spa is itty bitty... More 

Helpful?
1 Thank BCXVII
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Brian, It was a pleasure to have you as our recent guests. Thank you for taking the time to review our hotel and for your feedback. I am pleased to read that our concierge staff delivered amazing service and that the hotel had a wonderful feel. Please know that your satisfaction is priority at The Palms and I would... More 

Fort Lauderdale, Florida
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2013

We had our wedding at the Palms in June and loved every bit of this hotel. While I am not reviewing the wedding portion of our stay I will mention that the staff did an amazing job with every detail of our wedding weekend. As for the hotel itself, the rooms are great, the pool and beach are perfect, and... More 

Helpful?
Thank KMHJNH
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Congratulations again on your wedding! Thank you for taking the time to review The Palms Hotel & Spa. We appreciate your kind words in regards to our staff and property and look forward to welcoming you back for many, many anniversary celebrations. All the best, Alma Cue The Palms Hotel & Spa Management More 

Haarlem, Noord-Holland, Netherlands
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 21, 2013

Reconsider before you'll book this hotel. It is absolutely beautiful, near the beach, excellent food. But the service is really inconsistent, something that schold not be the case with a hotel in this pricing range. People are friemelt, but a lot goes wrong. Please also make sure wen you book seaview room, you'll book a low number room, I.e. 712... More 

Helpful?
2 Thank Leontine A
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear Leontine, Thank you for taking the time to review our hotel. I am delighted that you found the hotel to be absolutely beautiful and the food excellent. Guest satisfaction is priority at The Palms Hotel & Spa and I would like to see if we could discuss this matter further. Your feedback is very important to us. Kindly email... More 

Espoo, Finland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 20, 2013

We were staying in The Palms Hotel on our honeymoon in late May. The hotel is great! They gave us a room with an ocean view and the view was gorgeous. The pool area and and the beach were so nice. Breakfast buffet was also good and I'm sure there's something for everyone. Staff was always friendly. The hotel is... More 

Helpful?
Thank saturn100
Arlington, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 19, 2013

I got married here two years ago and just got back from our 2 yr anniversary trip. The hotel is still nice but customer service is lacking. For having given them a lot of business I was surprised at the way they handled a few things. First off rooms- room was very nice but as another poster said, they do... More 

Helpful?
Thank michelle d
Alma C, Manager at The Palms Hotel & Spa, responded to this review

I am sorry to hear of this unfortunate experience at The Palms Hotel & Spa. I regret the inconvenience and understand your concerns. Please know that your satisfaction is priority at The Palms and I would like to see if we could set up a time to discuss this matter further. Please email me at alma@thepalmshotel.com Sincerely, Alma Cue The... More 

Porec, Croatia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 7, 2013

The hotel is actually really quite nice, the rooms being more than adequate. Grounds and pool area and convenience to the beach excellent.Food and drink being also of fair quality although the cost of both bordering on being criminal.We only eat and drank once in the hotel we just could not justify paying such inflated prices. Our wedding party consisted... More 

Helpful?
4 Thank villasonline
Brno, Czech Republic
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 1, 2013

Well, I have to start this review with stating that this is really an excellent hotel with the fantastic location and brilliant beach. We had an ocean view which was awesome as well. Unfortunately there are several things that should be improved and if the hotel management would be interested in, I will be happy to guide them. Let me... More 

Helpful?
2 Thank Tomas V
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Thank you for being our recent guest at The Palms Hotel & Spa and taking the time to review our hotel. We appreciate your kind words regarding our property. Guest satisfaction is our priority and your feedback is very important to us. I would like to see if we could discuss this matter further. Please email me at alma@thepalmshotel.com Best,... More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 28, 2013

Great hotel super comfy beds (albeit a little high, although my inner princess (and the pea) felt quite safe and cozy on the (one) mattress). Loved the shower/bathroom super modern and felt like too was recently renovated. Thought it was strange there wasn't a wash basin in the toilet, but then on closer examination realised its built into the water... More 

Helpful?
Thank want2seetheworld2
Paris, France
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 28, 2013

We stayed at the Palms hotel for 4 nights. The hotel grounds are magnificient, very green around the pool area. The tiki bar is bery nice and the service is impeccable. Pricing is also good, not too expensive and a large choice of cocktails and food. The room was very spacious and confortable. The hotel is very clean. Best thing... More 

Helpful?
1 Thank Palmivi
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (34)
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City View King Room (55)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Location: United States > Florida > Miami Beach
Price Range: $204 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#20 Spa Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#27 Luxury Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#29 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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