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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,186 Reviews from our TripAdvisor Community

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Showing 1,350: English reviews
New Yorlk
2 reviews
5 of 5 stars Reviewed October 23, 2010

Compared to the other hotels located in the same area, this hotel was the best value for the price. Very clean, nice rooms, food was good. Only two things bothered me, but would not prevent from going again. 1) An awful lot of seaweed at hotels beach. Even the hotels bookending this one had much clearer water. 2) the 18%... More 

Helpful?
Thank Ajaxx
Middletown, RI
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2010

Great hotel. Good location, away from the crowds but close enough to walk there. The service was excellent. I felt like there were employees just assigned to us. Even in the restaurant there were many waiters/waitresses serving us. We even got some free samples of delicious foods. The hotels are close together but because of the landscaping you feel like... More 

Helpful?
Thank TbarRI
New York, NY
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 13, 2010

I have stayed at the Palms Hotel twice. Once before my wedding and then again for my wedding weekend. My husband and I immediately loved it! We were told that the whole hotel had been renovated recently and very much enjoyed the design choices that were made. We also really enjoyed the laid back nature of the place as well... More 

Helpful?
Thank yogagirlgd
New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 12, 2010

It was a really nice hotel, good restaurant, and awesome beach front view. Boardwalk outside the hotel doors in back near the beach is a nice place to take a short jog and people watch. Hotel restaurant is good, a little pricey (as expected) but the service was attentive and polite. Nice place overall for a stay in Miami. Wish... More 

Helpful?
Thank toooterie
Herts, UK
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 6, 2010

overall we enjoyed our stay here as we like peaceful! check in wasn't great, we had booked via their website for an ocean view king bed room but we got a twin room with a semi ocean view. My husband called reception and was told they do not guarantee room type on web bookings??? so we went back to reception... More 

Helpful?
Thank Herts,UK
Calgary, Canada
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 4, 2010

The Front Desk Agents, Bellmen, and Concierge staff were extremely helpful, friendly, engaging and polite. They helped us with any questions we had about social activities, nearby dining and car rental. The poolside staff (servers, pool towel attendant, bartenders) were not overly attentive or friendly, but it wasn't enough to ruin our stay, thanks to the good food, great location... More 

Helpful?
Thank Krizo
Newport, Rhode Island
2 reviews
5 of 5 stars Reviewed October 4, 2010

My husband and I stayed 2 nights at the Palms and loved it! We were on our honeymoon, passing through Miami Beach and could not have been more pleased with our stay. Everyone at the hotel was so friendly and accommodating. Our city view room was spacious and chic (however everything is dimly lit..could have used a little more lighting)... More 

Helpful?
Thank soma7kk
Polokwane, South Africa
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 30, 2010

We were so disappointed with our Miami trip. Almost ruined our entire 2 month USA trip. the hidden costs in this hotel are preposterous!!!! $50 to park our car?? Then add tax onto it???? our room on the top floor was leaking (it rained a bit) and it FLOODED our room. we couldn't walk in the room and had to... More 

Helpful?
1 Thank maraisfamilyRSA
rhealy50, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

I would like to thank you for providing such detailed feedback and I am disappointed in reading about your experience with our property. This provides us an invaluable guest perspective on your stay at The Palms. I believe that the only way to improve one’s service and style is to truly listen to what our guests are saying and try... More 

Parkland fl
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 25, 2010

This is a decent place to stay in Miami beach. The front desk staff were terrific, the pool and bar are nice. About a 20 minute walk to Lincoln road. The rooms are TINY and the bathrooms are even smaller! I actually hit my head on the sink drying my hair!! There are tiny glasses and coffee cups, no water... More 

Helpful?
Thank Kiwiheather
Honolulu, Hawaii
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 23, 2010

We enjoyed a suite in this amazing hotel. This hotel has the best pool in Miami ! Great conference room and the staff a delight to deal with during our week long stay

Helpful?
Thank leahtraveler
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Location: United States > Florida > Miami Beach
Price Range: $211 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#18 Spa Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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