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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,191 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Palm Beach, Florida
Level Contributor
227 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed January 24, 2011

We had a very mixed experience. Room was clean and updated, but bathroom was the smallest I've ever seen in a hotel in this price point. They put us next to elevator and sleep was basically impossible. No one at the service desk seemed to care about this. Food was average onsite, a plus: bell service and valet friendly and... More 

Helpful?
Thank FlyboyTraveler
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Thank you for your recent stay with us at the Palms Hotel & Spa. We truly appreciate your feedback as it allows us the opportunity to address our guests concerns and gain an invaluable guest perspective on ones experience. I am pleased to hear that you received excellent care from our attentive Bell and Valet teams during your stay. I... More 

New York City, New York
1 review
3 of 5 stars Reviewed January 21, 2011

I was in Miami for business and stayed at the Palms with my colleagues in mid January for one night. The hotel is very nice and the rooms (mine was a King with Ocean View) beautiful. Despite frequent travel both for business and personal reasons, I never usually write reviews but there are a couple of things that stood out... More 

Helpful?
Thank FrenchieinNY
San Francisco, CA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 14, 2011

This hotel is well appointed with an excellent location and top notch staff! When we booked, we were only able to pay for the least expensive "city view" room. I was a little nervous. But, this hotel was incredible! One of the best we have ever experienced! I had some conversations with the hotel concierge prior to arriving, and she... More 

Helpful?
1 Thank SpiaggiaBella
Bammental, Germany
Level Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed January 14, 2011

We had a 4 night stay, an amazing room on the corner with ocean view! Kindness of the staff, and their professionality were impecable. Room was spaciuos and clean.

Helpful?
Thank nofake
Miami, Florida
1 review
5 of 5 stars Reviewed January 10, 2011

This is not your typical south beach hotel- run by children, for children.....There was no late night partying noise, grwon-up working there who provided quality service. The room was small but comfortable. Overall, it is an excellent value and I would recommend it over other SoBe hotels. Food was outstanding.

Helpful?
Thank mcs1963
belgium
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 8, 2011

Fantastic hotel, lush garden, nice rooms, decent price.

Helpful?
Thank vcantwerp
boise, ID
2 reviews
4 of 5 stars Reviewed January 3, 2011

My best friend and I just stayed at the hotel in the last week of December. It was our first trip to Miami. We had no agenda, just wanted to go someplace warm and relax. We took the red-eye from California so arrived at 6:30am, we called ahead of time and we were lucky they had our room ready. The... More 

Helpful?
Thank kristines87
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Dear Kristines87, Thank you for staying with us at the Palms Hotel & Spa for your first trip out to the Miami area. With so many hotels in the area to choose from we are thrilled that you ended up choosing our property and even more pleased to hear of your great stay and comments regarding your ‘Perfect R&R Vacation’... More 

Boston
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 3, 2011

We flew into Ft. Lauderdale via JetBlue and got a great deal on a vacation package including car. There are hotels closer to Lincoln (shopping) and the real S. Beach, but the package price of $1000 made this one impossible to beat. Wheelchair accessibility was a bit tough since their chair lift was broken. So I had to go in... More 

Helpful?
Thank LisaHBoston
Green Bay, Wisconsin
1 review
4 of 5 stars Reviewed January 3, 2011

Only two major complaints besides the price. The first is no Hot Tub, you think that they would have several. If I thought to ask, I would not have stayed there. The second is the lighting, in particular the bathroom lighting or lack of! I could not even see to shave. They should forget about go green with the lights... More 

Helpful?
Thank Bklynjoe59929
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Thank you for being our guest and we appreciate your feedback and suggestions regarding your overall experience at the Palms. Although our property does not have a hot tub we feel that our heated swimming pool, Aveda Spa and the stunning Atlantic Ocean are the best ways to relax and soak in the beauty of Miami beach and our gorgeous... More 

Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2010

After the longest plane trip ever arriving at The Palms was such a welcomed relief. My husband and i unfortunately only had 3 days here and then travelled 2 other parts of America. We had such big plans 4 our 3 days until we checked in 2 The Palms and we decided then and there we would not b doing... More 

Helpful?
Thank mattandtash
EBarkey, Guest Relations Manager at The Palms Hotel & Spa, responded to this review

Thank you so very much for not only being our guest at the Palms Hotel & Spa, but for taking the time to share your feedback with everyone on TripAdvisor. I was thrilled to read thru your comments and hear of your experience while on property, as our goal is for every guest to experience the beautiful grounds of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Location: United States > Florida > Miami Beach
Price Range: $212 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#18 Spa Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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