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The Palms Hotel & Spa

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The Palms Hotel & Spa
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2,190 Reviews from our TripAdvisor Community

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Showing 1,352: English reviews
Lisbon, Portugal
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 20, 2012

After a short cruise through Bahamas and Key West, we stayed 2 nights at The Palms. I wish we've stayed longer. The rooms were really clean with all the amenities that you can ask. I really loved the Breakfast - one of the better one that I've experience - We can enjoy it in a Balcony that seems to be... More 

Helpful?
Thank FM1979
Palmetto
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 20, 2012

This is a beautiful place-lovely rooms, great personal service, and very good food with dining both inside & out. The location was great, too with a wonderful beach & pool area. A little pricey,but typical of the area. We'll most defintly return!

Helpful?
Thank esormot
Oakland, California
Level Contributor
254 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 stars Reviewed February 20, 2012

We stayed in the Palms Hotel for 4 days recently to relax after attending a conference in West Palm Beach. Relaxing at the pool was impossible due to construction next door and constant jackhammering. Despite the voice, I was charged a "daily resort fee" of $14.00. Hard to relax in the room as well as the room was small, the... More 

Helpful?
8 Thank Eric H
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Dear Guests, I am truly disappointed to hear about your negative experiences with us on your past stay. I would love the opportunity to address your concerns with you personally if you would like to contact me at the hotel (ebarkey@thepalmshotel.com). Thank you! Regards Elena More 

Washington, DC area
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed February 20, 2012

My husband and I went to The Palms' spa for a couples massage. The service was friendly and efficient. The therapists asked if there were areas where we would like them to focus, and gave us our choice of scents for the oils used. My massage was perfect, but my husband indicated he wished his therapist had spent more time... More 

Helpful?
Thank RenMeili
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed February 19, 2012

Easily available when all the other hotels are sold out - AND there is a reason why. Property is far away from the action, rooms are smaller, bathroom is not well designed, and there is only one decent restaurant on the property. The service levels is also NOT on par with other places on the South Beach. And it is... More 

Helpful?
1 Thank Wings_Wheels
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

We are disappointed to hear that you did not enjoy our genuine service and laid back sophistication of our serene oceanfront tropical oasis, but we wish you pleasant future travels to the various trendy South Beach hotels in the area. More 

New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 18, 2012

On the positive side, the property is fairly big, and the interiors are fairly new. The rooms though are a little small (the only rooms with a terrace are the penthouse rooms). We had an oceanfront room, which, though smaller than other oceanfront rooms at other SoBe hotels, was priced pretty much the same. The hotel is located at the... More 

Helpful?
Thank Thandadoodh
Myrtle Beach, South Carolina
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed February 15, 2012

We went to this hotel for a wedding. We were given a discounted ocean front suite as part of the wedding group. This hotel was excellent! It was a little expensive but very well worth it! The staff is very friendly, the restaurant serves excellent, healthy food for breakfast, lunch, and dinner. The valet is quick and friendly. The property... More 

Helpful?
2 Thank Dan F
Suamico, Wisconsin, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 7, 2012

It was the best I have ever went to in my life. First it had great food. Then there was if you go in the back doorway a bunch of palm trees and a pool with a tiki hut were you could get refreshments and it was placed in a perfect spot too. It was in walking distance of most... More 

Helpful?
5 Thank matthrubesky
EBarkey, Director Of Guest Experience at The Palms Hotel & Spa, responded to this review

We LOVE that the Palms Hotel & Spa is the “Best Hotel you have ever gone to in your life!” Thank you for sharing your experiences of our lush tropical pool & beach oasis with all of us. Hopefully we will see you back again soon, perhaps swaying in a hammock underneath the tranquil coconut palms. More 

Danville, California
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed February 7, 2012

We have stayed at the Palms 6 or more times and are always glad to return. But, there is major construction next door. Jackhammers etc within earshot of the Palms usually quiet pool. If you want quiet te at the pool, better look elsewhere for now.

Helpful?
1 Thank seatinthebalcony
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Dear loyal Palms guest, I am truly disappointed to hear about your recent poolside experience with us. I sincerely regret and apologize that a nearby properties renovation project would have negatively impacted your overall peacefulness in our serene tropical oasis, but do hope that you will return to us again soon as our valued guest for another stay and quieter... More 

Sweden
1 review
5 of 5 stars Reviewed February 7, 2012

We (two adults and two kids) stayed a week in the Palms hotel in Miami and it was an amazing stay! The hotel itself is very modern and clean. It has an amazing feel to it. Immediately when you walk into the lobby you relax and get the vacation atmosphere! Staff in the hotel are really friendly and helpful! Hotel... More 

Helpful?
Thank Fred W
EBarkey, Director of Guest Experience at The Palms Hotel & Spa, responded to this review

Thank you for not only being our recent guests, but for sharing your lovely comments with all of us on TripAdvisor. We are delighted to hear about your glowing remarks and will be sure to share your letter with our entire team. We look forward to welcoming you and your family back to the Palms Hotel & Spa again soon... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Location: United States > Florida > Miami Beach
Price Range: $207 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
Hotel Style:
#18 Spa Hotel in Miami Beach
#26 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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