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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Palms Hotel & Spa
Updated 08/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#60 of 238 hotels in Miami Beach
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
An oceanfront sanctuary in the heart of Miami Beach, just minutes from the South Beach entertainment district, The Palms Hotel & Spa combines refined service, laid-back sophistication and beachside serenity into a destination where wellness and environmental awareness are at the center of each guest experience. Enjoy freshly renovated lobby areas with an elegant colonial flair, a lush tropical garden oasis with secluded relaxation areas, a large swimming pool and comfortable lounges, cabanas and umbrellas at the pool and beach. Rooms offer either views of the ocean, tropical gardens or the cityscape, and feature flat-screen TVs, AVEDA toiletries, coffee makers, iPod docks and luxurious bedding. The hotel’s signature restaurant, ESSENSIA, offers local farm-to-table cuisine with unique Miami flavors on breezy covered terraces. The Lounge specializes on craft cocktails while the TIKI BAR offers casual fare and classic pool cocktails. The Palms AVEDA Spa offers a full-service salon, retail area and holistic spa treatments, delivering a highly personalized experience with rituals to awaken the senses. Inspired by the pristine environment surrounding the resort, tropical nature inspires all facets of the hotel, from the decor, to the products & services offered and its commitment to green practices. It is an independently owned and operated AAA 4-diamond rated hotel, a member of Preferred Hotels & Resorts Lifestyle Collection and Florida Green Lodging certified.
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Room & Suite (437)437
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Highchairs available
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Patio
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
City View
Languages Spoken
English, Russian, Spanish, Dutch and 2 more
Location
Full view
75Somewhat walkable
Grade: 75 out of 100
26Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
3,934Reviews191Q+A100Room tips
Reviews
Traveler rating
- 2,234
- 1,093
- 322
- 145
- 140
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Popular mentions
I just returned from a girls weekend and to say I'm disappointed is an understatement. I booked through the American Express travel program and am eligible for a room upgrade (if available). We booked an ocean view room and were upgraded to an ocean front. However, the room is NOT what is shown on line nor are any aspects of this hotel (Pool, chairs, etc). After not traveling for a year and to have this be my first trip back was a huge disappointment. I will say at check in they were rude and this was after waiting in line upwards of 15+ minutes. We arrived at the room to see the "disinfected" sticker on the door but I will say that's the only thing that really looked clean in our room. Upon arrival in our room we discover there were no balconies to enjoy the ocean front room as well as no refrigerators. There is some sort of bizarre box cooled by gases that is to keep your drinks cool but it really doesn't work - at all. They also do not provide any water as most 4+ star hotels do - you can purchase a box of water for $6. The pillows were basically a flat pancake that felt old and dirty. The other problem is there are very few chairs around the tiny pool and they were all gone by 9:00 a.m. for the entire day. We had to use the beach our first day and even finding chairs there was difficult. No bathrooms at pool area - you have to go into the hotel. I felt very sorry for the staff working the pool and beach as there weren't enough of them and the wait was over an hour for food/drinks. No fault of theirs as they were working so hard. Lot's of choices when choosing nice hotels and this is one I'd skip. American Express also needs to remove them from the list of fine hotels.…
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Date of stay: February 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Hotel's Favorite
Small boutique hotel with superb service and is not crowded. Staff is attentive and extremely courteous - make each guest feel special. Tranquil tropical ambiance. Beautiful grounds. Stay here every time I come to Miami and always love it.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Franny Manan, Marketing at The Palms Hotel & Spa
Responded Dec 29, 2020
Dear Deena S, Thank you for the thoughtful review and sweet words. We love hearing that you felt like family during your stay and that you consider The Palms Hotel & Spa your Miami home away from home. We can't wait to host you again when you're in need of quality R&R. Sincerely, Franny Manan Director of Digital Marketing
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I never write reviews. Ever. This hotel deserves a review because it’s the most misleading hotel I’ve ever stayed at. Besides the photos I posted which look nothing like the website. Literally not even close... it takes 30 minutes to get a drink at the pool. Gross food and garbage lingering around pool (see pics). The gross bandages have been sitting at the pool for 2 days now. The pool area looks huge when in reality it’s a very small area. The hotel is outdated. Seems dirty everywhere. Construction noises all around... it’s just not worth the money. Spend a bit more and stay at one of the nicer hotels next to it. Seriously.
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Date of stay: March 2021Trip type: Traveled with friends
Helpful
Convenient, relaxing, comfortable. Close to Faena for dinner and Broken Shaker for drinks. Bed was comfortable. Beach area was very relaxing-- liked having the umbrellas set up for us. Great for a low-key Miami Beach visit.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ana Beck, Other at The Palms Hotel & Spa
Responded 3 days ago
Dear christapetruska, thank you so much for your review! It was truly a pleasure to host your beach getaway. We are happy to hear that you had a relaxing time with us! We look forward to hosting you again soon for another great experience.
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The Palms was nice and very clean, the backside pool and private beach area was also amazing but the continuous construction on the street made it very difficult to get out of hotel area. The breakfast experience at the hotel was the worst I’ve ever had. I do not recommend including breakfast unless you want to wait over and hour + each time you order your food to receive it, each time be missing items in your breakfast and receiving the food cold no matter what time you go in to the restaurant whether early around 7 or 10am made no difference.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
$206 - $521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palms hotel miami beach, the palms hotel and spa, palms hotel miami beach, palms south beach, the palms south beach, miami the palms, palms miami
LOCATION
United StatesFloridaMiami BeachOceanfront
NUMBER OF ROOMS
251
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Claim Your Listing Frequently Asked Questions about The Palms Hotel & Spa
Which popular attractions are close to The Palms Hotel & Spa?
Nearby attractions include Broken Shaker at Freehand Miami (0.2 miles), The Living Room (0.1 miles), and Basement Miami (0.05 miles).
What are some of the property amenities at The Palms Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Palms Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Palms Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Palms Hotel & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Palms Hotel & Spa?
Conveniently located restaurants include Pao by Paul Qui, Matador Room, and Indomania.
Are there opportunities to exercise at The Palms Hotel & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at The Palms Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Palms Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Palms Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Russian, Portuguese, and Dutch.
Are there any historical sites close to The Palms Hotel & Spa?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (4.5 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (1.1 miles), and Art Deco Historic District (1.8 miles).