Very good hotel. Well located. Very clean and cozy. Friendly staff at reception and everywhere. Portar very polite and helpful. Good food. Nice swimming pool with complementary towels. Extensive beach with good views. Beautiful place to spend vacation with family, loved ones and friends. I will recommend the Miami Palms hotel to anyone any day and will definitely stay there any time I visit Miami.
We just got back from 5 days at The Palms, and it exceeded our expectations in every way. The room was clean and well maintained (comfy beds, adjustable air), the garden/grounds were absolutely beautiful (love all the orchids and flowering plants), the food was excellent (not a big selection but all was wonderfully cooked), and the staff was just so warm and kind while being amazing at their jobs. Everyone made us feel special and I couldn't be happier with the vibe at this place (perfect for sortof quiet families like ours, who mostly want to enjoy the sun with a book... it got a bit crowded when the sun was out, but that was a fun energy, and in the mornings the pool and beach were nice and quiet). Just amazing people working hard to make the hotel a wonderful place to stay. We ate at the restaurant repeatedly because the food was so good, and we LOVED the food at the lunch-bar by the pool (the pork tacos were AMAZING!). …
Our family normally is on Florida’s west coast. An important meeting brought us to Miami. A chance lunch here, caused love to bloom for us, over The Palms. What a beautiful place. The many reviews are absolutely correct. From the moment you walk in to the dreaded minute you leave, you will be in the hands of a well trained and engaged staff. Don’t even bother with a car, stay here for your total time in Miami. Have all meals here! We will be back solely to stay at this place again, no important meeting next time.
It was a great stay at the Palms Resort and Spa. Nothing to complain about. It was a perfect spot to relax and enjoy the beach. Rooms were comfortable and clean! Ambience was very tropical and quiet ! Which what I was looking for.
Rooms were nice. Each room was a little different. Some had toilet and shower separated. Beach was not private. There is a private area towards the resort, then beyond that anyone can set up, and they did, playing music, etc which was annoying. Im guessing this will be true anywhere in Miami...so far from the ocean will be public. Area by the pool was under maintenanced IMO in terms of changing chair towels when one guest left so the chair was fresh for another guest. Restaurant was very good as was food on beach and pool side. Massage was good.
I found this hotel at a booking platform when looking for a front beach option with pool. Price was reasonable for two nights so booked blindly. Great found! Premises are wonderful, rooms nicely set-up and very comfortable
We booked here, following a three week tour of USA, as the wind down and relax part of our holiday. I’m so glad that we did. The hotel, facilities and customer service are all excellent. We had an ocean view room, on 7th floor, with a wonderful view. The room was large, well equipped and spotlessly clean throughout our 4 days. We appreciated the comfortable beds, air con and high tech lighting. The coffee machine, room safe and fridge were very welcome too. The shower room and separate toilet is a great idea too. The whole hotel is just right. The lobby, many sitting areas, bar and array of flower arrangements made it very easy to relax quickly. We did not use the restaurant but made good use of the bar. What makes this place special is the pool area and private beach area. They too are spotless and are managed very appropriately putting the customer first while making it fair for all. I have to say, MAURICIO PATINO managed this area during our stay and he was nothing short of outstanding. A real ambassador for The Palms who ensured the hotel policies were followed in unassuming manner. He made this a very enjoyable place to be. The beach staff were also very good, with an eye on guest safety as the sea can be much fun, but also dangerous. I recommend this hotel and would be delighted to return there, if returning to Miami.…
This was a nice short trip to get away from NY for a little while. This is a quiet relaxing atmosphere. Everything was very well done. Much thought is put into a lot of aspects to this place. This was exactly what we were looking for in a hotel. Need to keep the spa in the name because it gives the right idea. This isn’t a party hotel
Everything was perfect, one of the best experience that I have in Miami. Good location, service room wonderful. Tiki bar surprise me with a diversity menu. I try almost whole drinks that have in the menu. My experience?! Was Great 😊 The place is magic!
Excellent hotel and very clean. Friendly service. This is a 5 star hotel my opinion. One of the cleanest Hotels I ever seen. Will definitely come back again. The staff was very professional and patient.