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3500 Collins Ave Faena District, Miami Beach, FL 33140-4008
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#71 of 231 hotels in Miami Beach
Location
Cleanliness
Service
Value
Travelers' Choice
Stylish, relaxed and easy, Casa Faena Miami Beach is more a home than a hotel, welcoming its guests to a whole new Miami experience by combining art and leisure in a charming residential atmosphere. Steps from the Atlantic Ocean and located in the new Faena District in mid-beach, Casa Faena features thirty-eight guest rooms and suites in a relaxed and intimate atmosphere. Casa Faena amenities include its own private beach club with food and beverage service, sun-filled courtyard with a library of antique books and complimentary wifi. Gitano Miami serves authentic Mexican cuisine in a relaxed dining room setting. For more dining options guests of Casa Faena can walk just steps from the hotel to access to Faena District's renowned restaurants and lounges.
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Room & Suite (166)166
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Fax / photocopying
Baggage storage
Concierge
24-hour front desk
Street parking
Wifi
Restaurant
Newspaper
Non-smoking hotel
Sun terrace
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English, Spanish, German, Italian

Location

Full view
77Somewhat walkable
Grade: 77 out of 100
26Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
521Reviews40Q+A73Room tips
Traveler rating
  • 277
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  • 19
  • 28
Time of year
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Popular mentions
Daniella R wrote a review Mar 2020
3 contributions
My partner and I booked a package holiday, flight hotel and cruise. We get to the hotel in the evening from London, hoping to go to bed as we were so exhausted. We had a lovely room with a stunning view, only to hear the music coming through our walls with them not considering the guests who may of had a very long day. In the end we moved rooms, only realising that the bed we slept in had dried blood on it!! It was absolutely disgusting and once we told the staff they said ‘our housekeepers have gone home and we would have to investigate it’ with us also showing them a picture of it they immediately shut us down and they did absolutely nothing about it! In the end we slept with just a sheet on the bed. The customer service was terrible and we are so glad to have gotten out of there quickly! Never again!!
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Date of stay: March 2020Trip type: Traveled as a couple
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Tania Robles wrote a review Mar 2020
1 contribution
First, I want to say that my experience in this hotel was mind blowing, not because of the place, but because of the staff. There are the nicest people I ever met in my life specially Ryder. It was a little late for check in we were tired and upset because of a problem my family had with the flight. This gentleman welcomed me and my family in the kindest way possible. He understood how tired we were and he helped us with the luggage as soon as we got out of the car until the room. The way he made me feel is the best feeling in the world. I felt like I was home and not in a hotel. Housekeeping also made a great service cleaning my room. I will definitely come back to casa faena because in this place they have the best services you could possibly receive. Im very Happy. Tania
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Date of stay: February 2020
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Sleep Quality
Room Tip: Best Customer Service Ever!!!!!!!!!!!!!!
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zeeshan66 wrote a review Feb 2020
Orlando, Florida19 contributions2 helpful votes
From the moment we arrived until the second we pulled away we had a great experience! Shout out to Linette (spelling) she was a fantastic host. Explained the history of the hotel, and was very welcoming. The room was clean (minus a moldy shower curtain which they promptly replaced). Full stocked bar and mini bar! Beds were super comfy! We had breakfast downstairs and enjoyed the food and server who was so friendly and pleasant. The hotel is very charming and has great nooks to discover. Right across from the beach and in a great location! $8 Uber ride to south beach. Would stay again.
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Date of stay: March 2019
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Lesya wrote a review Feb 2020
1 contribution
We arrived early and left our luggage, lady at the reception informed us that the room may be ready earlier than 3 pm (check in time) and that the room will be with with a nice view, overlooking the other side of the road and a path to the beach. When we got back our room wasn’t ready and it was not ready on time so we had to wait util 3.25 pm to check in. We’ve got the room facing absolutely other direction and apparently that was a different room. It took the hotel staff 24 hours (!) and 3 requests from me to fix the lightbulb in the bathroom. There is no window and no other source of light in that bathroom, so when the light is not working there is a complete darkness. On the third attempt I’ve just asked to give me the bulb to change it myself if they can’t do it. Only after that it was fixed. The minibar wasn't restocked and the safe in the room wasn't working (no batteries in the door of the safe). All the sockets were loose and the plugs were falling out of them. But the thing which got me the most was that when my husband and I returned in the evening to the room, it was fool of smoke and smell of the frying oil as well as some other intense kitchen smells. It was not just some kind of smell from the kitchen but you actually could see the smoke in the room. I went to the reception and informed the lady. She wasn’t surprised. I’ve told the lady that we are coming back in 2 or 3 hours but when we got back the lady told me that they can’t do anything about it, since these are not the working our of the repairman and that they want us to move to another room. I wasn’t planning to move anywhere, next day was my checkout and I had 4 hours in the morning to do all the packing. However instead of relaxing in the room after the dinner as we were planning to do we had to pack all the things in the bad smelling smoky room. Our room was #35 on the third floor. I wanted to speak with the manager on the other day and I’ve informed the lady at the reception about that. Manager never contacted me. I don’t know if manager exists in this disastrous hotel where no-one is responsible for anything. On the next day I was in the hotel until 3 p.m and the manager didn’t want to communicate with me, I didn’t see her or him in spite of the fact that I’ve asked to speak with the manager at 10 a.m. I was told that I can send manager an email describing my situation. I’m not planning to do that since I don’t see any point and for sure I’m never going back to this hotel. This was my worst hotel experience for the last five years.
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Date of stay: February 2020
Cleanliness
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PassportUser wrote a review Feb 2020
Colleyville, Texas275 contributions21 helpful votes
After a week of meetings I booked a Friday- Sunday stay. Firstly, the staff is great and Courteous. The new restaurant was very busy and good food. William especially went above and beyond to attend to my every need. What I needed was rest and a pleasant experience. What I got was a large room with a bed as hard as concrete and the most basic decor and amenities. Soap bars barely bigger than a breath mint. 2 nespresso pods. The floor was soap residue and the bathtub was a slippery death trap. The real trouble is the roof top bar. I actually went up at 11:05am the first night to get a night cap. Quite certain is was over the fire code capacity. I was told the bar was closed but give it a try. The party did not end until after 1am. Same the next night. In the hallways each morning were busy maids but not quiet. They banged the carts and the hallway and my room was reverberating with chattering from them and their equipment. The manager waived my resort credit but I got no apology which would have gone further than the $28 savings. The next day I did get an email thanking me for my visit and a please come again. That will never happen. Don’t let my review hinder your views of the other Faena property brands. I think this property is either a write off or a failed experiment. Sorry for my brutal honesty but it’s all true and my followers expect that truth.
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Date of stay: February 2020Trip type: Traveled solo
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PRICE RANGE
$128 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
claridge hotel miami beach, clarion miami beach, miami beach clarion, claridge miami beach
FORMERLY KNOWN AS
Casa Claridge's
LOCATION
United StatesFloridaMiami BeachOceanfront
NUMBER OF ROOMS
40
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Frequently Asked Questions about Casa Faena
Which popular attractions are close to Casa Faena?
Nearby attractions include Sensatia (0.1 miles), The Living Room (0.1 miles), and Basement Miami (0.3 miles).
What are some of the property amenities at Casa Faena?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Casa Faena?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Casa Faena?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Casa Faena?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Casa Faena?
Conveniently located restaurants include Pao by Paul Qui, The Tavern at Hotel Croydon, and Matador Room.
Are any cleaning services offered at Casa Faena?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Casa Faena?
The staff speaks multiple languages, including English, Spanish, German, and Italian.
Are there any historical sites close to Casa Faena?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (4.6 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (1.3 miles), and Art Deco Historic District (2.0 miles).
Is Casa Faena accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.