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Hotel Riu Plaza Miami Beach

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3101 Collins Avenue, Miami Beach, FL 33140
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Hotel Riu Plaza Miami Beach
Hotel Riu Plaza Miami Beach
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1,682 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Harderwijk, The Netherlands
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Food was okay. Acces to the beach was okay too. Just here to warn you that if you buy tickets to 'Universal studio Orlando' at this hotel, you probably won't get informed that you don't have acces to the intire park, only part of it, which is very unlikely because they expect you to pay the full price of $190... More 

Helpful?
Thank Mell1407
Houston, Texas
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've stayed at a lot of places and this hotel was just ok. First of all the check in process was extremely LONG because they couldn't find the double floors as requested. Second the rooms had tile floors, not a fan of tile floors. Then housekeeping did not come until 4pm in the afternoon. That's unheard of in any regular... More 

Helpful?
Thank Chasity M
Dallas, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed here for a night prior to our cruise. My husband booked the property and said he chose it because the website listed the location in the center of south beach...not even close!! It was a 10 minute drive to Ocean Dr. Furthermore, this property was in a dodgy part of town. I was going to... More 

Helpful?
Thank TXTRVLLVR
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. We regret that we failed to live up to your expectations. We were sad to read that you did not like to location of our hotel. On our website you can find all official information about our hotel and the location. We hope... More 

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Deerfield, Illinois
Level Contributor
66 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before leaving on a cruise. Our goal was to stay in Miami Beach and have the opportunity to walk to South Beach and visit the area. This goal was met with transportation via taxi being about $40 from airport to hotel and about $30 from hotel to cruise dock. The location was lovely with... More 

Helpful?
Thank Kim N
Rotterdam, The Netherlands
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here 2 nights on our way back to Europe, it's a great hotel, clean spacious rooms, nice balcony and modern bathroom. It's directly situated the the beach and also equipped with a large garden with pool. It also has several bars/cafes and a restaurant. Furthermore it is close to Art-Deco district and the Ocean Drive. If you have... More 

Helpful?
Thank JanvDriel
Surrey
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since we last visited this hotel it has had a new look. both public and bedrooms re done. They have made an excellent job of it. Can swim in the resort pool or just step out onto the beach. easy to walk down to south Beach or get a bus. Can eat in the hotel--or there are many places nearby--a... More 

Helpful?
2 Thank 27Kathy
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Riu Plaza hotel for 3 days. Fine service but nothing special. The location is absolutely perfect, right on the beach. The staff is not very serviceminded and with smiling faces. The rooms are nice enough and worked got for us. They are ok cleaned. The breaskfast is ok and if the price is right we would proberly... More 

Helpful?
Thank Lonni G
Bound Brook, New Jersey
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel its self sucked!! Staff and managers are no help! Our stay was a horrible expierance! Not worth what we paid for. We were flying since 4am, got to the hotel at 10:30am and we didn't get room till 4pm.The only helpful staff were the bartenders who were the only reason why we stayed, because we were going to... More 

Helpful?
Thank floralfaro26
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. We regret that we failed to live up to your expectations. We regret that you could not check-in at your arrival at 10:30 a.m. At all our hotels we have fixed check-in times when our guests can go to their rooms. We would... More 

Cheshire
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

We stayed here for two days on route to key west. Location is amazing and the beach is just footsteps out of the hotel which is a bonus. You have to pay for sun loungers and umbrellas on the beach although if you are staying at the hotel you do get a small discount. We put our towels on the... More 

Helpful?
Thank Emsley81
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you very much for choosing our hotel for your vacation. We are glad that you enjoyed the two days you spend here. Since our main priority is to make our customers feel comfortable we are glad that you liked the room you stayed in and the location of our resort. We are looking forward to the opportunity... More 

Uithoorn, Netherlands
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

They damaged my 500 USD bag in their storage. They took no responsibility at all. The staff said it was caused by a freshly painted wall. Then I did it myself. Then I had to email their customer care - with the advice not to expect compensation. The director said she was not empowered by het management. It's policy that... More 

Helpful?
1 Thank Sebastiaan H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Riu Plaza Miami Beach reopens after a refurbishment that has converted the facilities of the former Hotel Riu Florida Beach, renovating them completely in order to offer the best services for those travelling for business or for pleasure. ... more   less 

Additional Information about Hotel Riu Plaza Miami Beach

Address: 3101 Collins Avenue, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach
Price Range: $189 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza Miami Beach 4*
Number of rooms: 284
Reservation Options:
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Also Known As:
Riu Florida Beach Hotel Miami Beach
Riu Florida Beach Miami
Riu Miami
Hotel Style:
#62 Luxury Hotel in Miami Beach
#84 On the Beach Hotel in Miami Beach
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