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Hotel Riu Plaza Miami Beach

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Hotel Riu Plaza Miami Beach
Hotel Riu Plaza Miami Beach
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1,743 Reviews from our TripAdvisor Community

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Showing 717: English reviews
b'ham england
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Firstly the reception always spelt amazing, staff helpful and polite, breakfast was inc in our rate and was plentiful, pool area looked amazing but we never had time to use all the facilities, we had room 839 which had a view of the city which was fab at night and a side view so we could also see the sea,... More 

Helpful?
Thank shelzabella31
A TripAdvisor Member
3 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is near to the ocean drive, that means 30min by feet. You may go there by walking the street or going to the back of the hotel to use the promenade at the beach. The food at the Krokodile bar outside was good but not if you are looking for something special. Unfortunately the rooms do not smell... More 

Helpful?
Thank A TripAdvisor Member
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We appreciate your positive comments about the hotel’s location. On the other hand, we regret to read you were not satisfied with your room. We would have liked to have... More 

Amsterdam, The Netherlands
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a week stay in this Hotel after we did a cruise. We had a room with full ocean view which was breathtaking. Nice view over the garden with pool the white beach and the blue ocean. Rooms were not big but very convenient, good beds, very good shower and clean. Breakfast was good and if you don't... More 

Helpful?
Thank Berend d
Kingston-upon-Hull, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location on Miami Beach with great views of the Ocean. Lovely appointed rooms ( purple and white décor) Very spacious , open reception area ( smelt beautiful) Very family friendly, breakfast and evening meal in the buffet restaurant was lovely, lots of choice and very friendly staff. Pool area great , valet parking was $32 a day, but no... More 

Helpful?
Thank Lisa C
Montevideo, Uruguay
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is an old Miami Beach hotel that was refurbished some years ago. It is located at the north of south beach, in a nice beach area with access to the beach walk from the hotel swimming pool area. The price of the room included the American Buffet Breakfast, this is one of the sales points of this hotel. But... More 

Helpful?
1 Thank dumi72
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your thoughts with us. We appreciate your positive comments about the location of the hotel in Miami Beach. We only choose the best destinations for our hotel. On the other hand, we regret to read the breakfast buffet was not what you expected. In order... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

This review is, in part, the result of what appears to be an overall unethical approach toward services for the Hotel Riu and the other facilities and services they provide. I would not recommend this restaurant or the hotel. The valet staff and management seem far from trustworthy and the restaurant isn't much better. The evening valet accepted a cash... More 

Helpful?
Thank Hope 4 H

Travelers are raving about these Miami Beach hotels

Norwalk, Connecticut
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 23, 2016

I visited Miami Beach with a girlfriend back in July and stayed at the Riu Plaza. I decided to wait a few weeks before writing a review so I can provide the most fair and accurate review as possible. Overall, the stay at Riu Plaza was not impressive and I will not be returning or referring people to this particular... More 

Helpful?
2 Thank Melissa M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. It is important to us that our guests feel welcome and comfortable at our hotel. The ethos of our staff training requires a helpful, friendly and very obliging service at any time. We will raise this issue with those responsible and figure out the... More 

Frankfurt Am Main, Deutschland
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 22, 2016 via mobile

Rooms are large and clean amd are decorated in a sparse modern style but lack atmosphere or comfort. Staff is friendly but obviously find it hard to wear their uniforms in style (ripped pants, too small, visible tattoos, no long sleeves, unironed) and their English is often mediocre (Spanish gets you further). Prices for food from the snack shop are... More 

Helpful?
Thank Nina_Black
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. Many thanks for your positive comments about the cleanliness. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and keep our guests content. As a service minded... More 

Bruges, Belgium
Level Contributor
134 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed August 18, 2016

This is a nice, new hotel with beautiful grounds. Room was very clean and got (non-requested) sea-view. But...we got a room for weelchair users. So, sink was very, very low (I have backproblems). We had no shelfs in bathroom etc. Not handy at all. Also, airco didn't work properly and the bathroom smelled. We asked for another room, got the... More 

Helpful?
1 Thank Indra_and_Wim
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Miami Beach, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. We regret that you could not enjoy your stay as much as you planned. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values of our... More 

Atlanta, Georgia
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 11, 2016

This hotel has become a regular stop for me when visiting Miami on private trips, and even sometimes on business trips too. The location is simply amazing, right on the Miami beachfront and far away from the crowds and hustle and bustle of Miami Beach (but close enough by Uber). The rooms have a great view of the ocean and... More 

Helpful?
1 Thank ZAcouple_in_Atlanta
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Riu Plaza Miami Beach reopens after a refurbishment that has converted the facilities of the former Hotel Riu Florida Beach, renovating them completely in order to offer the best services for those travelling for business or for pleasure. ... more   less 

Additional Information about Hotel Riu Plaza Miami Beach

Address: 3101 Collins Ave, Miami Beach, FL 33140-4108
Location: United States > Florida > Miami Beach
Price Range: $152 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza Miami Beach 4*
Number of rooms: 284
Reservation Options:
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Also Known As:
Riu Florida Beach Hotel Miami Beach
Riu Florida Beach Miami
Riu Miami
Hotel Style:
#59 Luxury Hotel in Miami Beach
#70 On the Beach Hotel in Miami Beach
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