See why so many travelers make Prime Hotel their boutique hotel of choice when visiting Miami Beach. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you.
The boutique hotel offers a 24 hour front desk, a concierge, and a rooftop terrace, to make your visit even more pleasant. The property also features a pool and a lounge. Guests arriving by vehicle have access to paid private parking available on-site.
Nearby landmarks such as The Wolfsonian - Florida International University (0.8 mi) and Collins Avenue (1.5 mi) make Prime Hotel a great place to stay when visiting Miami Beach.
If you like French restaurants, Prime Hotel is conveniently located near Otentic Fresh Food Restaurant, Pied a Terre, and Villa Azur Restaurant & Lounge.
If you’re looking for things to do, you can check out Ocean Drive (0.8 mi), South Pointe Park (0.2 mi), or Art Deco Historic District (0.8 mi), which are popular attractions amongst tourists, and they are all within walking distance.
We’re sure you’ll enjoy your stay at Prime Hotel as you experience all of the things Miami Beach has to offer.
Kim and Raul at the front desk were amazing! The room was great; clean with large balcony. The hotel is located one block from the beach and 5 blocks from South Beach. The restaurant in the hotel, the restaurant next door (Prime 112), and the restaurant across the street (Prime Italian) are all hot spots in Miami Beach. Nothing but high rollers in Rolls Royces, Bentleys, etc. Highly recommended!
Small hotel, friendly but sometimes slow service, nice rooms. Didn't really like the glass wall of the bathroom - but other than that - was very satisfied with our stay...across the street and you're at the beach Enjoyed the rooftop pool area with friends.
The hotel was chic with a great restaurant downstairs. The hotel was in walking distance to great shops and restaurants. The beauty of being on south beach was amazing. The upstairs pool was small but intimate.
I stayed at the Prime Hotel on a recent girls trip. The room was nice and close to restaurants and the beach. Everything was clean and the staff were friendly. We didn’t actually eat at the hotel but there was a full restaurant every night so that is a good sign. I would stay here again if I was visiting Miami. The location is the best feature!
I stayed at your hotel for one night with my sister and dealt with Alejandro!!! His customer service was nothing but AMAZING from checking in to checking out! He literally went the extra mile to accommodate us and made us feel welcome! Im very big on customer service because I work in that type of industry. I would definitely recommend/stay at this hotel again! Thank you again <3
Great Location. Awesome little spot in South Beach (south of 5th). Quiet but loaded with great restaurants. Also only a few minute walk to all the touristy stuff on Ocean Drive. Beach is only a block away. Prime 112 is literally next door. Prime Italian is across the street. Nikki Beach is across the street. Rooms are modern and were super clean. This is a boutique hotel. Pool is nothing to be desired. More like a small splash pool. Only like 2 feet deep and narrow. The roof needs some work too. Entrance to the hotel is weird and there is no signage. You actually go into the restaurant to find the lobby desk. The staff were Great though once you found them. Check in was easy and fast. Would stay here again because of the convenience of location, but it is more like staying in an apartment than a hotel.…
We traveled with friends to Miami Beach, the hotel they were staying at was booked so we booked the Prime. It was awesome the room was large and clean the service was excellent. Right down to the cookies in the room and the hand written welcome note. We will be back soon!
This hotel is in a great location (South of Fifth) and away from the craziness. The place has some unique issues, like the reception desk being located in the middle of the dining room. But let me tell you, our experience with the women that worked the desk when we checked in (Rachel) was phenomenal. I mean the best that I have seen in any customer interaction maybe ever! I won't go into details for fear of setting the bar too high, but she made the trip a very memorable experience.
It has been really a bad experience. The hotel sits on top of the dependance of Prime 112. You walk in and find a small desk in the dining room, immersed in th chaos of a Friday night The elevatro, incredebly slow, is in the back fo the office, next to the busser station and to the washing area The is ok, but lacka any quality in design and comfort. Last, but not least, I come back to my room and find that they have been painting the corridor It it were hostel is would fun, being a quite expensive hotel is unacceptable
We honestly had a very strange experience at the Prime Hotel. The main issue came at check-in. We booked our room on hotels.com and got a confirmation. Our flight was delayed into Miami the night we came, so we didn’t get to the hotel until around midnight. The hotel is small and boutique-y and there was only one person at the front desk. He was very nice and welcoming, but he seemed quite inexperienced. We gave our last name and he said he could not find our reservation. We said that that was not possible and showed him the hotels.com confirmation email on our iPhone. He apologized, but said that they didn’t have that reservation. I had to call hotels.com twice and two times the agent called the Hotel Prime (getting through to the gentleman at the front desk) assuring him that the reservation was confirmed and active. He asked them to email or fax him the information on the reservation. They attempted to do this multiple times and he said he wasn’t receiving them. At this point I grew a bit frustrated. I said—"what’s more likely, two separate agents at hotels.com are wrong, or maybe your system’s down and that’s why you’re not receiving faxes or emails?!” I said—"maybe you want to try to email yourself from your phone and see if it works?” Clearly there was something wrong with their system and he finally acknowledged that. However, he continued to insist that the reservation was canceled. Firstly, even if this were the case it must have erroneously been done by the hotel as we definitely didn’t cancel it and it was still active on hotels.com. Secondly, he said he was able to “reinstate” our reservation under the same confirmation number and that we didn’t have to do anything—which to me doesn’t even seem possible (in my mind, once a reservation is canceled, a new reservation is always going to have a new number). Regardless of all the details, the bottom line is we didn’t do anything wrong and we were forced to wait over an hour to get a room. It was after 1:30am when we finally got our room (an ADA room, which was not our preference) and of course this negatively impacted our whole trip as we were exhausted. In my mind, a nice hotel would have offered us a free drink while they figured out the problem or even said, “we’ll give you a room while we work it out with hotels.com and we’ll settle the details in the morning”. None of this happened. It was also frustrating that there was no manager or superior present and we could only work with the one front desk person. I don’t think he meant any harm, but I feel his lack of experience in handling these types of situations definitely made a bad situation worse. And although we understand this is a small hotel, we never once saw a manager or higher-up on the premises. Obviously, this initial impression, put a damper on the rest of the stay. But here are some other observations about the hotel: -The building itself is beautiful and well-situated on Ocean Drive—an easy walk to the beach. -There’s not much of a lobby as the main floor is shared with a popular restaurant. In fact, they seemed to use every spare bit of space on the floor for tablespace. Also, they used the space for large staff meetings for the restaurant. The hotel definitely takes second fiddle. -The room was small, but modern and updated. It had a small balcony with a nice view. -The rooftop pool was really nice to have. We had it to ourselves the whole time (although we did have to ask for towels as there were never enough up there). The pool was small, but adequate. And there was great sun exposure and a nice peekaboo out to the ocean. I think it really is a hidden gem. However, there is no bar or waitstaff. I went downstairs to the bar for a drink, and they said it wasn’t open (the one time having the restaurant downstairs would’ve been convenient!). I had to go to a different bar across the street and bring back drinks—a bit of a buzzkill when I’m trying to relax! -Despite our obviously unfortunate situation at check-in, nobody ever called us to apologize or ask us how our stay was going or anything like that. I honestly felt a bit surprised about this. There didn’t seem to be any communication among the staff. Even when we were granted a late check-out request, we received a phone call at the old check-out time reminding us it was time to leave. We explained that we had the late check-out and they apologized—but they should have known this in advance and not bothered us! Overall, this is not a five star hotel and you don’t get a five star experience. We enjoyed certain aspects of the hotel, but were very disappointed by the service in general. We’d maybe give it another try as the pricing was fair for the area and some of the amenities (especially the pool) were nice. …