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San Juan Hotel

Booking.com$132*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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San Juan Hotel
San Juan Hotel
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269 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Chicago, Illinois, United States
Reviewed 2 weeks ago

My review is related to this properties way of doing business without under. I erroneously booked the hotel for the same day. Called them right away. They said 'no cancellations'. They had plenty more rooms available so it's not like they lost any business within those few minutes! They won't respond to emails and I just gave away $300 for...

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Helpful?
Thank Ronak S
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for leaving your feedback. Unfortunately, you made this reservation through a 3rd party and not the hotel directly (which significantly ties our hands). Furthermore, this room was booked under a non-refundable rate (for which you agreed to the terms and conditions and then provided your credit card information). As a result, the 3rd party did not accept that...

Brazil
HOTEL’S FAVORITE REVIEW
Reviewed April 16, 2017

I stayed at this hotel for the 5th time, as a pre-cruise stay. The location is great as you can walk to the beach, stores, restaurants, snack bars, Lincoln Road Mall, etc. The hotel is well maintained and clean. Air conditioning worked ok. Wi-fi worked perfectly. The bar and the pool are very nice and cozy. All the staff was...

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Helpful?
Thank Alohanuiloa
About Hotel's Favorite Review
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you so much for taking the time to leave your kind words. Kind folks like you help get the secret out about our great location, friendly service and unexpected amenities. We're happy to hear you enjoyed our new lounge and pool area as well. We look forward to hosting you again on your next visit to South beach. Thanks...

Belgium
Reviewed 2 weeks ago

I liked the location, room, pool,... Staff was very friendly and helpful. I didn't had any kind of remarks. But it would be better if there would be possibility to have breakfast in the hotel. I really enjoyed my stay at this place

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Helpful?
1Thank Hanife C
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for taking the time to leave your feedback. We're happy to hear you enjoyed our location, room and pool. I will be sure to share your kind about our staff with everyone here. We truly value what you say and hope to provide breakfast within the coming weeks to further enhance the guest experience.

Brisbane, Australia
Reviewed 3 weeks ago

From the moment the shuttle stopped, a chap collected my luggage, but the best was inside. The young lady receptionist was made for the job - welcoming, polite, obliging and genuinely friendly. The rooms don't have the usual coffee and a small maker. I asked about this, and policy is rooms don't have these. so the receptionist lent me an...

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Helpful?
1Thank Missy T
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for taking the time to leave your wonderful feedback. We are so glad you enjoyed our great location and friendly guest services. I will be sure to share your very kind words with our staff. Thanks again for taking the time to share your experience. We look forward to hosting you again on your next visit to South...

Bournemouth, United Kingdom
Reviewed 4 weeks ago via mobile

This hotel could do better. They obviously lack professional management. My room was dirty . It was next to a thundering air handling unit. There was hair caught in a stud on the bed head, the toilet seat was not secure,the wash basin was loose on its stand, and the wash basin plug did not stay down. The chrome in...

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Helpful?
Thank Kenty114
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for taking the time to share your experience on this forum. We are disappointed to hear about your experience but also a little frustrated that you never made mention of these issues once you encountered them. We take great pride in serving our guests and making them happy and if we had the opportunity to remedy the above...

miami
Reviewed 4 weeks ago

In town for work but almost felt like a vacation. From the moment I checked in the staff was friendly and suggested local places I could go to. The beach is about 1 block away so you could walk. I travel alot for work and I am very picky about clean rooms and was not disappointed. My room was made...

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Helpful?
Thank jenny g
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

We really appreciate you taking the time to share your kind words on this forum. We're happy to hear you enjoyed our location and attention to details. We look forward to hosting you again on your next visit to South Beach!

Reviewed April 16, 2017 via mobile

Right in the heart of South Beach this little hotel is a perfect oasis. Cool design, comfortable rooms and lovely pool area. Staff at front desk and behind the bar are lovely and friendly and go out of their way to be helpful and chatty. Really good value given its location. It could be massively improved if it offered breakfast,...

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Helpful?
Thank Marti B
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thanks for taking the time to leave your wonderful feedback. We're so happy to hear you enjoyed our unique design and decor as well as our comfortable rooms and brand new pool area. Don't worry, by your next visit, we should be offering breakfast as well. We look forward to hosting you then!

Reviewed March 20, 2017 via mobile

San Juan Hotel was amazing. Loved the decor and friendly staff. Receptionist Michelle, Freddy, Andres, Richard, Borka were amazing are helpful and a pleasure. The only down fall I can say about the hotel is the water pressure from the shower was no good, besides that great location, stores, bakeries, pizzeria, entertainment only a distance away. Would recommend!!

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Helpful?
2Thank Anel L
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for sharing your kind words and constructive criticism. We will be sure to share your "shout-outs" to our staff as well. As for the shower, next time you're here, please let us know about this so we can fix the issue immediately. That said, Michele, Freddy, Andres, Richard, Borka and the rest of our team look forward to...

Joinville, SC
Reviewed March 13, 2017

The hotel is well location, just a block away from the beach. It´s in the heart of miami beach. The neighborhood is a bit noisy, but nothing can be heard from the rooms. Front desk was very very kind and nice to us all time.

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Helpful?
Thank Aline S
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thanks for taking the time to share your positive experience. We're happy to hear you enjoyed the great location, friendly staff and quiet room. We look forward to hosting you again on your next visit to South Beach!

Reviewed February 4, 2017

Once again we find ourselves in Miami for the 6th time in 4 years. we are cruising tomorrow and decided to take a 4 day break in the heart of this great location although this is the first time we have stayed at the San Juan hotel. Ok - The the good stuff - Staff were excellent and prepared to...

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Helpful?
5Thank Kevin P
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you so much for taking the time to leave your kind feedback and thorough review. We really appreciate the effort you took to go through so many details on this forum. We are so happy to hear you enjoyed your visit and have taken your suggestions into account to help improve your experience the next time you're here. We...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Originally constructed by renowned architect Henry Hohauser in 1948, the San Juan Hotel was initially intended for wealthy snowbirds in the 1950s. The new design concept for the San Juan Hotel derives from a classic postwar modern style with nautical influences reminiscent of Old San Juan, Puerto Rico. Warm woods with brass details, luxurious marble and touches of navy and burlap have given this famously historic hotel a modern feel. The combination of vintage Miami Beach elegance matched with modern South Beach design converge to create an ambiance that truly redefines tropical luxury. Providing warmth and style, our guest rooms offer a tranquil retreat from the exuberance of South Beach. Whether you need to get some work done, get some rest or simply imbibe in subtle opulence, our rooms have been hand crafted to wow you aesthetically while spoiling you in comforts. Our pillow top mattresses, high thread count bed sheets, black out curtains, flat screen televisions and in room dining and spa services will assure you a serene and luxurious in-room experience, all in the heart of South Beach. ... more   less 

Additional Information about San Juan Hotel

Address: 1680 Collins Ave, Miami Beach, FL 33139-3186
Location: United States > Florida > Miami Beach > City Center
Price Range: $151 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Juan Hotel 3.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
San Juan Miami
Hotel San Juan
San Juan Hotel Miami
Hotel Style:
#70 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from San Juan Hotel staff and other travelers.
23 questions
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Questions? Get answers from San Juan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“small hotel with very clean rooms a block away from the beach!”
jennyg19, 4 weeks ago | Read review
“Request a room which is NOT near the air conditioning.”
X6637FCkevinp, Feb 4, 2017 | Read review
“We were over looking Collins Avenue, watched the world go by!”
Delman76, Dec 9, 2016 | Read review
“None of the rooms facing the beach”
k1uk, Nov 24, 2016 | Read review
“Rooms away from Lincoln Ave. are quieter”
lynx003uk, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$132* /night
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Expedia.com$132
Orbitz.com$132
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*Disclaimer
Prices are for 1 room, 2 adults
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