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Penguin Hotel

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1,047 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Singapore, Singapore
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

I stayed at this hotel in August 2010 so this review is a few years late. However, I can recall details of the hotel - for the price I paid (<USD100/night), I can't complain about it except that the air-conditioning unit was on the noisy side and kept going off on its own until I banged on it to turn... More 

Helpful?
Thank Holidaysprite
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Valued Hotel Guest, Thank you for your positive review, we look forward to hosting you again soon! Kind regards More 

Charlotte
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 24, 2016 via mobile

We stopped at the Penguin Hotel for breakfast as we were walking down the street and sat on their outdoor patio. Nothing special other than the location. We paid $75 for four breakfasts of pancakes, waffles and French toast. The serving sizes were good but that's where the pro's stop. The chocolate chip pancakes had maybe 5 chips per pancake.... More 

Helpful?
Thank Bdfitz53
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Charlotte, Thank you for taking the time to post the review. We apologize that your breakfast experience at the Penguin Hotel left you dissatisfied, it was certainly far from our objective. We always encourage our customers to bring any issues to our attention during their visit, to allow our food and beverage team the opportunity to address any concerns... More 

Travelers are raving about these Miami Beach hotels

Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2016

The hotel advertises great pictures that are engaging and you believe you are getting what you see. But, that is false. The oceanfront room is not how it appears in the pictures. Plus there were cockroaches in the bathroom. The hotel seems to cater to a younger crowd and they do not have AC on as you enter the building... More 

Helpful?
1 Thank Lady_M_808
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Valued Hotel Guest, Thank you for taking the time to post the review. We always take our guests feedback seriously and utilize it to improve our guest satisfaction. We are terribly sorry for any inconvenience caused during your stay and extremely disappointed that our property failed to meet your expectations. Thank you again for your time and for the... More 

Lund
Level Contributor
246 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed July 20, 2016 via mobile

Location is great but that's all. On Ocean drive it can't be better. But the place is quite worn down even though they try to do some cosmetic make over. It smells very strange I the corridors and in the elevator. There. Is no actual lobby just a lobby bar where it feels somewhat uncomfortable to sit without consuming something.... More 

Helpful?
Thank goldmann
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Goldmann, We greatly appreciate you for taking the time taken in leaving us with your comments. We are sorry to hear you did not enjoy your room accommodations and consequently were dissatisfied with your stay. We do have 6 different room categories. Our Suites do offer additional square footage as well as amazing view of ocean so it may... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 19, 2016

Initially, I arrived at the President Hotel (on Collins) via FLL, Uber and a GroupOn purchase. When I attempted to check in, GroupOn informed me that my reservation was never confirmed! Whiskey. Tango. Foxtrot... Shocked, I lingered at the front desk, wondering who to call next. A manager took over, found a room at the sister hotel, and even honored... More 

Helpful?
Thank Maceo W
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Maceo, Thank you for taking the time to post the review. We are so delighted to hear you were impressed with our staff and our location. Our team works hard to ensure you enjoy every moment. We hope to have you again as our guests soon, and when you decide to return, please do reach out to our dedicated... More 

London
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

Friendly, excellent service, genuine smiles and tasty food that was value for money. Not cheap but Ocean Drive isn't cheap and it's a good location. Definitely one to visit. French toast lovely and complimentary mimosas were appreciated

Helpful?
2 Thank Boofie
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Boofie, Thank you for taking the time to leave such a positive review. We are very pleased to read that you had a wonderful experience at the Penguin Hotel Restaurant. We look forward to having you dine with us again. Please be informed that we serve breakfast all day. Our restaurant has seating right on Ocean Drive which is... More 

San Antonio, Texas
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 12, 2016

Just arrived ..parked and decided to cool down with a drink at a sidewalk Hotel bar at the Penguin Hotel & Bar and met our "Oh So Courteous and smiling" waiter named Mitchell Torres! He was a fun guy to talk about South Beach and its great restaurants. He highly recommend the top Cuban restaurant 'Havana Club 57" where we... More 

Helpful?
Thank zymog
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Jerry, Thank you for visiting the Penguin Hotel Bar and leaving such a wonderful review. We are so glad you enjoyed. We look forward to welcoming you back again soon! Please check out our Happy Hour specials on hand-crafted cocktails from 3 pm till 8 pm right across the street from the ocean. Kind regards More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2016 via mobile

Its a very friendly peapol works hier. The music is populary. The ocean its very warm to go to swiming. It's is good every day give tow bottel water for free. I like VOLLIA and MARYLOU the are a nice Womean's from the Desk's. So i goning back today to my home im from Swiss:) yess Switzerland 😉👍

Helpful?
2 Thank 137franziskaf
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Franziska, We greatly appreciate you for taking the time taken in leaving us with your comments. It's wonderful that you had a great experience and our staff made your stay pleasant. Thank you again for having chosen the Penguin Hotel, we hope to see you again soon! Kind regards More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2016 via mobile

Our first time in South Beach and it won't be our last! Without a doubt staying at the Penguin Hotel was a great experience! Upon arrival around 3am, we were warmly welcomed by staff who was nice enough to inform us about street parking and gave us instructions on where we can get a bit to eat at 3am. Other... More 

Helpful?
1 Thank tasha m
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Tasha, Thank you for your feedback in regards to your most recent stay at Penguin Hotel. We are very delighted to hear you had a great experience and our staff made your stay pleasant. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. As the last remaining family... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 27, 2016

Great location, clean rooms and new bathrooms. Josefa our house keeper was very friendly. Nice little bar in the lobby for the very simple, but included breakfast and happy hour. We were all happy with the combination of location and price.

Helpful?
1 Thank zscrims
Volha S, Guest Relations Manager at Penguin Hotel, responded to this review

Dear Valued Hotel Guest, We greatly appreciate you for taking the time taken in leaving us with your comments. We are pleased to hear that you enjoyed the hotel location, room accommodations and the service. Please do not hesitate to contact us in advance so that we can arrange for your arrival. We hope you can visit again soon! Warm... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Room Service

Additional Information about Penguin Hotel

Address: 1418 Ocean Dr, Miami Beach, FL 33139-4108
Location: United States > Florida > Miami Beach > City Center
Price Range: $110 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
Reservation Options:
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Hotel Style:
#49 Business Hotel in Miami Beach
#62 On the Beach Hotel in Miami Beach
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