Its cute, location is great but they don't let you adjust the room temperature and we had atypically cold days. It was too cold to be in our room. It was about 64 degrees in our room. We avoided our room even when tired. You can have maintenance come and adjust but that's a hassle. Unless they change this practice we won't be staying there again
The pillows have improved if they were flat , today there are fluffy Water pressure not good in sink , but the shower is amazing with extra hot water Nice spot to smoke outside Staff is friendly and resourceful
Hanging out at the Art Deco Riviera Hotel this weekend to celebrate my new rotation around the sun. We were Warmly greeted by hotel staff Frederick, Andrea, Gina, Gaby. And they even upgraded us to a beautiful suite! They explained all the great things the hotel has to offer such as a roof top pool, and a daily happy hour. They took the time to introduce themselves and told us a little bit about where they all come from in the world. My sister and I are looking forward to that happy hour and the pool. Great staff! Thank you for great customer service and for being genuine and friendly.
We staid in the hotel for 3 days and Florencia did an amazing job, she is a great host, always helpful and willing to give her best. To be honest it was a great experience and we are glad to repeat it
Arrived to the hotel and was meet by a smile and perfect service straight away. Workers that made sure they could do the very best for us. As well easy upgrade was made. Even reception area smells beautiful, besides nice and relaxing decorated. Thank you so much to Amary, Bessy and Mark in the reception. You are all some stars!
If you are planning to come with family or as couple or with friends this nice little boutique hotel offers some of the best amenities such as proximity to the south beach and the amazing restaurants nearby. It was also 5-10 minutes walk to the public transportation. The hotel staff was very friendly one of the days our room was not properly cleaned and when I called the manager she made sure we get a deep cleaning done in our rooms. Rooms and bathrooms were clean as well. Though I wished the bathrooms had hooks to put your towels and clothes. The hotel provides complimentary chairs at south beach which was very useful and we enjoyed our time at the beach. On our last we had a late flight and we just asked for a late checkout and Marco (person sitting at the front desk) made sure we get one. He was friendly and accommodating. In general staff was great and would definitely recommend this place.…
I stayed in this hotel for a week and I had an excellent experience. My room was very clean and comfortable. Marco, in the front desk, gave me an excellent attention and service. I recommend this place!!
Amazing experience, friendly staff and extremely clean! Gabby, Amaury and Mark were very accommodating with our check in process. We arrived early and they upgraded our package with it being our first time in Miami! Definitely recommend
If you’re flying into Miami do not book this hotel!!!!! My airline cancelled the flight and the next available was 2 days away which wouldn’t work. That would’ve left us in Miami for less then 24 hrs. So I called explained the situation had the note from airline and that still didn’t work. This was beyond my control as I learned about the flight cancellation via text soon I got to the airport. I can understand if I cancelled for other reasons but this I can’t control! They should’ve waived the cancellation fee.
Our hotel stay was short but nice. We arrived early before our room was ready and the front desk recommended sites to see and even checked on availability for some last minute tours. The hotel provided two beach chairs located on the beach off 14th St. Very convenient walk to the beach from the hotel. We had breakfast at Salt which is located across the street from the hotel. Very good service and food. The next day we took advantage of the hotels complimentary breakfast Which had plenty of options for our family to enjoy.
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