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Four Points by Sheraton Miami Beach

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Four Points by Sheraton Miami Beach
Four Points by Sheraton Miami Beach
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1,658 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Miami Beach
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Showing 1,022: English reviews
Miami, Florida
Level Contributor
157 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed July 7, 2016

We stayed here for a weekend getaway and wanted to be close to the beach and you can walk out of the back doors of the hotel and be on the beach in minutes. We had a room with a balcony that faces the pool/ocean so the view was great. Our disappointment with the hotel was with the service at... More 

Helpful?
Thank Dave C
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

What you have described is not the level of service that our guests have come to expect from the Four Points Miami Beach and an exception to our usual welcome. We deeply regret this embarrassment and promise to take steps to ensure there is never a repeat. More 

New York
Level Contributor
92 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed July 7, 2016

Stayed at Four Points because I am a sucker for SPG loyalty - needed a Starwood property near a meeting I was attending on Miami Beach. This hotel has seen better days - it has the 'cheap hotel' smell in the hallways and rooms and the overall feeling is "tired." I know this is a low-end property - but Starwood... More 

Helpful?
Thank BK-1K
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for taking the time to provide your review. We believe the “cheap hotel” smell you refer to is the signature fragrance specific to each Starwood Hotel brand. If we’re being honest…we liked the old fragrance better. The hotel is “historic” and the various agencies that oversee any and all changes made to the property are very particular in... More 

Travelers are raving about these Miami Beach hotels

Toronto, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

We stayed at this hotel twice on our trip to flordia, once on a Wednesday and once on the Saturday of the 4th of July long weekend. Wednesday the hotel was quiet and nice, they had the pool bar open, and everyone had towels (although no one could tell us where to find them). We had a nice room with... More 

Helpful?
Thank johnzee6
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

We apologize for your disappointment. The July fourth weekend is one of our most challenging. Traffic becomes severely congested with people struggling to get onto the beach. Florida is called the lightening capital of the world and the July fourth weekend was no different and the inside bar was opened rather than the pool bar in an abundance of caution. More 

United Kingdom
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 26, 2016

We stayed at this hotel for one night before boarding our cruise ship at Fort Lauderdale. It takes 40mins and approximately $70 to get from the hotel to Port Everglades, and you can pick up a cab right outside the hotel. We were pleasantly surprised by a free upgrade from a standard room to an ocean view room which really... More 

Helpful?
Thank LindyBopper
Farmington, Connecticut
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 25, 2016 via mobile

If I could give no star or minus stars I would.. Our experience had been nothing but disaster, frustration. It was so bad that we checked out after 2nd night even though we fully paid for 3 nights. It started with our twins cribs. I asked at the check-in and guest service agent said no problem it will be in... More 

Helpful?
3 Thank Gorsan S
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for taking the time to share your experience and your opinion which we value. Unfortunately fire code prohibits the addition of excessive furnishings to a guest room so as to obstruct egress in an emergency. Depending upon the type of room you booked two cribs might exceed what is allowable by law. Our yogurt is part of our... More 

Atlanta, Georgia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 21, 2016

The Hotel is in a great location on North Beach. A family entertaining area in the day and party area at night. The restaurant had a great breakfast buffet. and a very good burger. I was in room 522 and had a very big patio(balcony) with a view of the pool.The pool area was very nice and had different areas... More 

Helpful?
Thank MsCatedra
Friendswood, Texas
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 20, 2016

This is the sixth time we have stayed here. Over these visits the stays have ranged from average to very good. Seems like there has been a lot of remodeling and upgrading of rooms since our last visit. Air Conditioning in the past has been an issue, but not on this trip. AC worked great, Beds and room furniture seemed... More 

Helpful?
Thank 857JorgeM
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for your review of our hotel. While there is always a newer hotel out there our mission is to provide the right accommodations in the right location at the right price. We look forward to your next visit. More 

New York City, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 15, 2016 via mobile

My friends and I booked 3 rooms at the hotel for the weekend and our experience can best be described as rough! Service: the overall service could be described as inattentive. There are valet people out front who aren't helpful at all. I asked them where would I go for a taxi and they told me to hail one on... More 

Helpful?
Thank prodigy978
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for acknowledging the efforts of our staff. The hotel was built to withstand hurricanes and so unless you make use of the massive bandwidth provided for your cellphone you might have reception issues...although most don't. While you might wait for valet to bring your car due to heavy traffic I've yet to see a wait for an elevator.... More 

Willowbrook, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 11, 2016

Well we were in Miami for our anniversary and even though I had not booked a room we had a hotel in mind. I looked up several on-line and when I went in to book a room I quickly turned around and walked out. When we stay at a hotel it has to be clean and have some amenities that... More 

Helpful?
1 Thank brenbren30
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Congratulations on your anniversary! We appreciate your noticing the efforts of our housekeepers. We’re adamant about things being clean and with 47 balconies that’s not easy. What people don’t see is the ozone machines and UV lights used to sanitize as well as clean. Our Executive housekeeper has some issues that manifest in the form of “clean”. She’s not dangerous…unless... More 

1 review
1 of 5 stars Reviewed June 10, 2016 via mobile

Hotel is run down. Rooms are tired. Restaurant and good quality very poor. Photos of this place are completely photo shopped or taken 10 years ago. Staff rude and unhelpful. To top it off fire alarm started going off from 4am and continued till after 6am.

Helpful?
Thank John W
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 

Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Ave, Miami Beach, FL 33140-3212
Location: United States > Florida > Miami Beach
Price Range: $140 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Miami Beach 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Four Points By Sheraton Miami Beach Hotel Miami Beach
4 Points By Sheraton Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Hotel Style:
#86 On the Beach Hotel in Miami Beach
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