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Four Points by Sheraton Miami Beach

Priceline$125*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$223*
$125*
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$179*
$179*
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Four Points by Sheraton Miami Beach
Four Points by Sheraton Miami Beach
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1,807 Reviews from our TripAdvisor Community

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Showing 1,109: English reviews
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Greater Manchester, United Kingdom
Reviewed 1 week ago via mobile

So this is not the worst hotel in Miami, but it is far from the best. Upon arrival at hotel we were greeted by valet parkers who we had just seen ragging cars around, so we opted to just ask for directions to self park (this cost us 71$ for 2 nights) the lady on reception clearly did not want...

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Helpful?
1Thank lewis12453690
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Lewis12453690, In response to your comments I have sent to the relevant departments to ensure the issues you dealt with our being addressed. I am glad to read you found the beds comfortable, enjoyed the pool and location. I hope you had the chance to take a dip in the sea during your stay. I would like to apologize...

Mckeesport
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

We stayed here two nights for a long weekend vacation. Absolutely every staff person was helpful and very friendly. Rooms were super clean and ours was impressively updated. Excellent breakfast buffet with the standard bill of fare. The wait staff was friendly and attenative. We took a day to lounge around the pool. The ocean view as great. All in...

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Helpful?
Thank Mark F
About Hotel's Favorite Review
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Mark, Thank you so much for leaving a review on your recent stay at the Four Points by Sheraton Miami Beach. It was a pleasure to read your comments, and I have personally forwarded your comments onto the managers so they can share with their teams to help continue to inspire and motivate them to deliver exceptional customer service....

Bedford, United Kingdom
Reviewed 1 week ago

We stayed here for 3 nights and we thought this hotel was value for money. The room was nice and had everything we needed, the staff were polite and helpful, it's well located for the beach. It's not really walking distance to the hub of South Beach but there are free Miami trolley buses which stop outside the hotel that...

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Helpful?
Thank Sarah H
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Sarah H, Thank you so much for taking the time to review our hotel. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am glad to read that you liked our location and I hope you got the opportunity to take...

Miami Beach, Florida
Reviewed 1 week ago

There are too many details for me to take the time to share, but this was the worst hotel I had ever stayed at in my entire life. From the quality of the room, to the unkempt state of the lobby area and other parts of the property, to the service, you name it. Post-stay communications with the hotel general...

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Helpful?
Thank TKorraa
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear TKorraa, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Miami Beach with us. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. It is disappointing for us to know we have failed your...

Los Angeles, California
Reviewed 1 week ago

What are you looking for? It's Miami Beach so you will have to sacrifice if you want something for a decent price. This property sits on the beach which is such a cool thing when you're in Miami especially if beachfront property isn't really your normal place to stay. The beach in front of the hotel is beautiful. The property...

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Helpful?
Thank lowbuxlux
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Lowbuxlux, Thank you so much for leaving such a detailed review on our hotel, in regards to your recent stay. Feedback such as yours is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. I am glad you liked the location and I hope you...

Miami, Florida
Reviewed 2 weeks ago via mobile

The overall hotel is nice. It's in an awesome location!!! What I didn't like are that the rooms were very small and you can hear everything happening in the room next to you. But for the price and location it was nice.

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Helpful?
Thank anaz08
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Anaz08, Thank you for taking the time to review our hotel in regards to your recent stay. I am pleased to read you enjoyed our location, I hope you had the time to take a dip in the sea! Thank you so much for being our guest and we hope to receive you again when you are back in...

Saint Peter, Minnesota
Reviewed 2 weeks ago

The hotel seems like an older hotel that has been updated. Everything was clean and comfortable, the lobby is beautiful, the pool area is nice but it just seemed to lack something special and I just think I maybe could have found something a little better for the price.

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Helpful?
Thank B0Beth
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear B0Beth, Thank you for taking the time to review our hotel in regards to your recent stay. Your feedback is extremely valuable, as we strive to improve our quality of service each and every day. We appreciate the comments and by the sound of them, clearly we have room to improve and we would like you to give us...

New York City, New York
Reviewed 2 weeks ago

I booked this hotel in a rush which was my first mistake because I did very little research on it. There are much better hotels within the same price range and more centrally located to where the action is. This is more of a three star business hotel for conventioners than vacationers, as it does not have the chic charm...

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Helpful?
2Thank Sheree J
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Sheree, Thank you so much for taking the time to review our hotel. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. We pride ourselves on delivering a memorable hotel experience during your travels. We appreciate the comments in regards to the...

Reviewed 2 weeks ago via mobile

I am not the person to usually leave a review, but I had to this time. Worst service I've ever encountered in a hotel. No wifi in rooms just to give an example even though managements keeps insisting that my machines are bad: I have two iPhones 6s and to iPad minis and a Lenovo laptop, all working great. Also,...

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Helpful?
1Thank Savion I
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Savion, Our team would like to thank you for taking the time to answer to our survey. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant atmosphere for our guests. We appreciate the comments in regards to the defects that you have dealt with and we...

London, United Kingdom
Reviewed 3 weeks ago

Perfect location as really close to the beach. Nice and clean.Reception staff were really pleasant and go out of there way to help you. The buffet menu is excellent value for money and there is a fantastic pool bar too. Overall an excellent hotel and if we ever go back to Miami we would definitely stay again.

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Helpful?
Thank megabizzy
Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami Beach, responded to this review

Dear Megabizzy, Thank you so much for taking the time to review our hotel in regards to your recent stay. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to...

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Beach (29)
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Deluxe Double Full Room with Balcony (63)
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Executive Suite (65)
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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 

Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Avenue, Miami Beach, FL 33140
Location: United States > Florida > Miami Beach
Price Range: $153 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Miami Beach 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Four Points by Sheraton Miami Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Miami Beach
Four Points By Sheraton Miami Beach Hotel Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Hotel Style:
#90 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Miami Beach staff and other travelers.
48 questions
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2 months ago
Brooklyn, New York
6 months ago
United Kingdom

See all questions (48)

Questions? Get answers from Four Points by Sheraton Miami Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from this hotel”
TKorraa, 1 week ago | Read review
“HIgher floor for a good view, lower floor for better elevator service”
B0Beth, 2 weeks ago | Read review
“Ask for a water view on a high floor. Worth the trip”
PerryW691, 3 weeks ago | Read review
“Ask for a beach front room for great views.”
Y271AZsamanthap, 4 weeks ago | Read review
“Ask for hotel with balcony and Ocean view (iff you like this)”
corl849, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$125* /night
View Deal
Booking.com$179
Expedia.com$179
HotelQuickly$223
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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