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Four Points by Sheraton Miami Beach

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Four Points by Sheraton Miami Beach
Four Points by Sheraton Miami Beach
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1,740 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Hartford, United States
Reviewed 4 days ago NEW

My wife and I stayed here for two nights before our trip to Key West. The hotel was good. Located right on the boardwalk and beach. Had some issues checking in (I am an SPG Platinum member). Clerk behind the desk forgot to encode my keys when she gave them to me so I had to go back down to...

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Helpful?
Thank Edward N
Danbury, Connecticut, USA
Reviewed 2 weeks ago

Nice clean lobby, very friendly and accommodating hotel staff. Rooms are smaller, terrible shower heads. No microwave or fridge in the room. For better view get rooms on higher floors (8th or 9th). View is restricted from lower floors.

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Thank snowymtn
Mexico City, Mexico
Reviewed 2 weeks ago via mobile

Although I was not expecting a great service, given that it's a Four Points, I was surprised at the terrible service provided, mainly due to the understaffing. In the restaurant for dinner there was only one waiter who clearly could not manage the work load. Another example: I requested an upgrade this morning at 11am and it is 7pm and...

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Thank Alfredo B
Reviewed 2 weeks ago via mobile

We stayed for 6 nights between xmas and new years, a family with 3 kids. We are spg members and love the beach. Went to the beach most days, which is right in the back of the hotel and has umbrella/chairs service should you need them. We brought our own. Didn't eat at the hotel so cant speak to the...

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Thank Zin C
Reviewed 2 weeks ago via mobile

We stayed one night. The valet was nice and the room was clean but small. The Miami Beach location is good and the beach access is nice (chairs not included in the price of your stay). Our check in was delayed and they refused to serve complimentary coffee after breakfast hours. Overall it was an average hotel.

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Thank Gina B
Clinton Township, Michigan, Usa
Reviewed 3 weeks ago via mobile

It's a hotel nothing fancy! I booked the room last minute because the room had 3 beds (2 doubles and sofa bed). The rooms are good in size but require updates. The bathroom.......next! The lobby is nice but nothing special. The pool is a joke. I never ate at the restaurant because nothing else about the hotel was nice so...

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Thank Chantell N
philly
Reviewed 3 weeks ago via mobile

Hotel was well situated. Very clean. Very friendly and helpful staff. Parking rate for garage was pretty high at $36 per night but we knew that going in so no surprises. No resort fee. Easy access to beach. Plenty of complimentary beach towels. The only negative was the walls between rooms are paper thin and we had to call down...

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Thank 4kinder
Atlanta, Georgia
Reviewed 3 weeks ago

The location is great, especially for the price, and the views from our ocean-facing room was exquisite, but that's about it. We had a pretty bad experience with the shower - dirty muddy water in the middle of taking a shower! Our niece had a room opposite, so my wife went to use their shower while ours was getting repaired,...

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Thank Atul A
Michigan
Reviewed 4 weeks ago

Centrally located near the JCC and plenty of kosher restaurants and 2 kosher grocery stores. Lovely pool and beach area. Coffee /tea served downstairs till 9 am and a single drip pod in the room. The room had a full sized hair blower too! Fluffy beach/pool towels provided. A decent exercise room that was warm at first, but it was...

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Thank T C
Reviewed December 12, 2016 via mobile

This place is horrendous. Customer service will literally point fingers at you. They even responded to my dirty room as if I MADE UP the stains! It's so bad that it's almost comical. Almost. Honestly the worst hotel experience I have ever encountered and corporate didn't do anything to help either. I know I'll never return to this location and...

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1Thank Kati L
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Your stay with us was indeed “unfortunate”. You arrived claiming to have a “gift certificate” for a complimentary stay; but you couldn’t produce the certificate. The hotel had no record of ever issuing said certificate. Starwood Hotels corporate office is staffed by some of the most understanding and compassionate people that I’ve ever met though you claim they were unhelpful....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 

Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Ave, Miami Beach, FL 33140-3212
Location: United States > Florida > Miami Beach
Price Range: $188 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Miami Beach 3.5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com and Priceline so you can book your Four Points by Sheraton Miami Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Miami Beach Hotel Miami Beach
4 Points By Sheraton Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Hotel Style:
#88 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Miami Beach staff and other travelers.
41 questions
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Questions? Get answers from Four Points by Sheraton Miami Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best views on higher floors”
 of 5 bubbles snowymtn, 2 weeks ago | Read review
“Upgrade to the ocean view with a balcony”
 of 5 bubbles Rushtotravel, 3 weeks ago | Read review
“Definitely not ocean-front if you like sleep”
 of 5 bubbles freqtrav88, Dec 4, 2016 | Read review
“do not stay in any room on the 9th floor. no cameras on the floor and they dont take any responsibility.”
 of 5 bubbles Joe673, Dec 3, 2016 | Read review
“RM 920 best views of the ocean with two double beds”
 of 5 bubbles Theskydalimit, Nov 18, 2016 | Read review
5 of 5
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