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I stayed here bc of the reviews, a group of us came for a good friend's wedding, my room however was SIGNIFICANTLY less "nice" than all of my other friends, it was a top floor room, whereas everyone else stayed on lower floors...we had also...More
Thank Destiny B
Response from 00gc, Guest Relations Manager at Four Points by Sheraton Miami BeachResponded 2 days ago
Dear Destiny B,
Thank you for leaving us a review of your stay. Please accept our deepest apologies as well as every assurance that we will be working to address these concerns with our team outlined in your review. Normally our staff does an excellent...More
Had a really nice dinner at the restaurant! Nice food, great server Mackinson! Nothing to complain about.
The pool area is really good, the rooms are a bit old but nothing to worry about. My room was clean and neat.More
2 Thank julianap617
Response from Camillamaunsell, Quality Assurance Manager at Four Points by Sheraton Miami BeachResponded June 6, 2017
Our team would like to thank you for taking the time to review our hotel in regards to your recent stay. Your feedback is extremely valuable to us, as we strive to improve our quality of service every day and maintain a pleasant...More
We stayed there for 3 nights in the end of august. Just needed a hotel to leave our things while traveling around Miami.... so we didn't use any facilities like pool or any other...The hotel is very worn and needs major renovation. Last night of...More
Response from 00gc, Guest Relations Manager at Four Points by Sheraton Miami BeachResponded 2 weeks ago
We appreciate your feedback about the issues that occurred in your room during your recent stay, we apologize for these problems which caused inconvenience for you. We were happy to see that the front desk took care of you. We are normally known...More
Firstly I'd like to say that although I have used trip advisor for advice, I've never once felt the need to write any derogatory reviews......despite travelling all over the world and staying at many hotels over the years. Until now.
We arrived to a hotel...More
Thank A TripAdvisor Member
Response from 00gc, Manager at Four Points by Sheraton Miami BeachResponded 2 weeks ago
Thank you for being our guest and for taking time to share your feedback. We are sorry you had such a disappointing experience with us. We work hard to provide a clean and comfortable stay for our guests, and we are sorry that you left...More
Before I stay in a hotel I like to read reviews on what people have to say about their stay. I don't believe that all reviews are 100% accurate since many people take things to extremes. Although I did not read many positive reviews for...More
Response from 00gc, Manager at Four Points by Sheraton Miami BeachResponded 6 days ago
Thank you for your feedback of your stay. We would like to apologize that your stay was not up to yours or our standards, clearly we messed up. We hope that the next time you come around, you will stay with us and...More
$138 - $353 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#92 On the Beach Hotel in Miami Beach
Non-Smoking Rooms ,
Number of rooms
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Also Known As
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